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Dell Vostro 5581 Service Manual
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Dell Vostro 5581 Service Manual

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Dell Vostro 5581
Service Manual
Regulatory Model: P77F
Regulatory Type: P77F001

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Summary of Contents for Dell Vostro 5581

  • Page 1 Dell Vostro 5581 Service Manual Regulatory Model: P77F Regulatory Type: P77F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents 1 Working on your computer..........................6 Safety instructions................................6 Turning off your computer — Windows 10........................6 Before working inside your computer..........................6 After working inside your computer..........................7 2 Technology and components..........................8 DDR4....................................8 DDR4 Details.................................8 Memory Errors................................9 USB features..................................9 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)......................
  • Page 4 Installing the memory module...........................28 Hard drive..................................29 Removing the 2.5 inch hard drive..........................29 Installing the 2.5 inch hard drive..........................31 Solid-state drive................................33 Removing the solid-state drive..........................33 Installing the solid-state drive...........................34 Speaker..................................... 36 Removing the speaker...............................36 Installing the speaker..............................37 System fan..................................38 Removing the system fan............................
  • Page 5 Installing the display cable............................80 Display back cover................................81 Removing the display back cover..........................81 4 Troubleshooting............................82 Enhanced Pre-Boot System Assessment — ePSA diagnostics................82 Running the ePSA Diagnostics..........................82 Diagnostic LED................................. 83 Battery status lights.................................83 5 Getting help..............................84 Contacting Dell................................. 84 Contents...
  • Page 6 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7 Turn off your computer. Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.
  • Page 8 Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows 10 operating system. Windows 10 is factory-installed with this computer. Topics: • DDR4 • USB features • USB Type-C • Intel Optane memory • Intel UHD Graphics 620 •...
  • Page 9 Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
  • Page 10 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices •...
  • Page 11 Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
  • Page 12 USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example.
  • Page 13 NOTE: Disabling Intel Optane memory is required before removing the SATA storage device, accelerated by the Intel Optane memory module, from the computer. On the taskbar, click the search box, and then type "Intel Rapid Storage Technology". Click Intel Rapid Storage Technology. The Intel Rapid Storage Technology window is displayed. On the Intel Optane memory tab, click Disable to disable the Intel Optane memory.
  • Page 14 Nvidia GeForce MX130 equivalent Table 4. Nvidia GeForce MX130 specifications Feature Specifications Graphics memory 2 GB GDDR5 Bus type PCI Express 3.0 Memory Interface GDDR5 Clock Speeds 1122 - 1242 (Boost) MHz Maximum Color Depth Maximum Vertical Refresh Rate Operating Systems Graphics/ Video API Support Windows 10/ DX 12/ OGL4.5 Supported Resolutions and Max Refresh Rates (Hz) Numbers of Display Support...
  • Page 15 Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips #00 and #01 screwdriver • Plastic scribe Screw list The following table provides the list of screws that are used for securing different components. Table 5.
  • Page 16 Component Screw type Quantity Screw image System board M2x2 Big Head Base cover Removing the base cover Follow the procedure in Before working inside your computer. To remove the base cover: Loosen the 3 captive screws that secure the base cover to the palmrest and the keyboard assembly [1]. b Remove the 6 (M2x7) screws that secure the base cover to the palmrest and the keyboard assembly [2].
  • Page 17 Installing the base cover Align the base cover with the palmrest and the keyboard assembly. Press the edges of the cover until it clicks into place. Removing and installing components...
  • Page 18 Tighten the 3 captive screws to secure the base cover to the palmrest and keyboard assembly [1]. Replace the 6 (M2x7) screws to secure the base cover to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 19 In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Removing the battery Follow the procedure in Before working inside your computer. Remove the base cover.
  • Page 20 To remove the battery: Peel the adhesive tape that secures the battery cable connector to the system board [1]. b Disconnect the battery cable from the connector on the system board [2]. Remove the 3 (M2x3) screws that secure the battery to the palmrest and keyboard assembly [1]. d Lift the battery away from the system [2].
  • Page 21 Installing the battery Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly [1]. Replace the 3 (M2x3) screws that secure the battery to the palm-rest and keyboard assembly [2]. Removing and installing components...
  • Page 22 Connect the battery cable to the connector on the system board [1]. Affix the adhesive tape to secure the battery cable connector to the system board [2]. Removing and installing components...
  • Page 23 Install the base cover. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the coin cell battery: Disconnect the coin cell battery cable from the connector on the system board [1].
  • Page 24 Installing the coin cell battery Affix the coin cell battery to the system [1]. Connect the coin cell battery cable to the connector on the system board [2]. Removing and installing components...
  • Page 25 Install the: battery base cover Follow the procedure in After working inside your computer. WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the WLAN card: Remove the single (M2x3) screw that secures the WLAN card bracket to the system board [1]. b Remove the WLAN card bracket away from the WLAN card [2].
  • Page 26 Installing the WLAN card Connect the WLAN antenna cables to the connector on the WLAN card [1]. Slide the WLAN card at an angle into the WLAN connector on the system board [2]. Align the screw hole on the WLAN card bracket with the screw hole on the WLAN card and the system board [3]. Replace the single (M2x3) screw to secure the WLAN card bracket to the system board [4].
  • Page 27 Install the: battery base cover Follow the procedure in After working inside your computer. Memory modules Removing the memory modules Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the memory module: Pull the clips securing the memory module until the memory module pops up [1]. b Remove the memory module from the connector on the system board [2].
  • Page 28 Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket [1]. Press the memory module until the memory module retention tabs click into place [2]. Removing and installing components...
  • Page 29 Install the: battery base cover Follow the procedure in After working inside your computer. Hard drive Removing the 2.5 inch hard drive Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the hard drive assembly: Release the latch and disconnect the hard drive assembly cable from the connector on the system board [1].
  • Page 30 To remove the hard drive cable: Disconnect the interposer from the hard drive assembly. To remove the hard drive bracket: Remove the 4 (M3x3) screws that secure the hard drive bracket to the hard drive [1]. Removing and installing components...
  • Page 31 b Lift the hard drive from the hard drive bracket [2]. Installing the 2.5 inch hard drive Place the hard drive in the hard drive bracket and align the screw holes on the hard-drive bracket with the screw holes on the hard drive [1].
  • Page 32 Place the hard drive assembly on the system and align the screw holes on the hard-drive assembly with the screw holes on the palm- rest and keyboard assembly [1]. Replace the 4 (M2x3) screws to secure the hard drive assembly to the palmrest and keyboard assembly [2]. Connect the hard drive assembly cable to the connector on the system board and close the latch to secure the cable [3].
  • Page 33 Install the: battery base cover Follow the procedure in After working inside your computer. Solid-state drive Removing the solid-state drive Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the M.2 2280 SSD module: Remove the single (M2x3) screw that secures the SSD module to the palmrest and keyboard assembly [1].
  • Page 34 Installing the solid-state drive To install the M.2 2280 SSD module: Align and slide the SSD module to the connector on the system board [1]. b Replace the single (M2x3) screw to secure the SSD module to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 35 To install the M.2 2230 SSD module: Align and slide the SSD module to the connector on the system board [1]. b Replace the single (M2x3) screw to secure the SSD module to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 36 Install the: battery base cover Follow the procedure in After working inside your computer. Speaker Removing the speaker Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the speaker: Disconnect the speaker cable from the connector on the system board [1]. b Peel the adhesive tape that secures the speaker cable to the palmrest and keyboard assembly [2].
  • Page 37 Installing the speaker Align and place the speakers into the slot on the palmrest and keyboard assembly [1]. Route the speaker cable through the routing channel on the palmrest and keyboard assembly [2]. Affix the adhesive tape to secure the speaker cable to the palmrest and keyboard assembly Connect the speaker cable to the connector on the system board [4].
  • Page 38 Install the: battery base cover Follow the procedure in After working inside your computer. System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the system fan: Peel the adhesive tape that secures the system fan cable to the heatsink [1]. b Disconnect the system fan cable from the connector on the system board [2].
  • Page 39 Installing the system fan Align and place the system fan to the slot on the palmrest and keyboard assembly [1]. Replace the 2 (M2x3) screws to secure the system fan to the palmrest and keyboard assembly [2]. Connect the system fan cable to the connector on the system board [3]. Affix the adhesive tape that secures the system fan cable to the heatsink [4].
  • Page 40 Install the: battery base cover Follow the procedure in After working inside your computer. Heat sink Removing the heatsink Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the heatsink: Peel the adhesive tape that secures the system fan cable to the heatsink [1]. b Loosen the seven captive screws that secure the heatsink to the system board in sequential order as indicated on the heatsink[2].
  • Page 41 Lift the heatsink away from the system board . Removing and installing components...
  • Page 42 Installing the heat sink Align and place the heatsink to the slot in the system board . Tighten the 7 captive screws in sequential order as indicated on the heatsink to secure the heatsink to the system board [1]. Affix the system fan cable adhesive tape to the heatsink [2]. Removing and installing components...
  • Page 43 Install the: battery base cover Follow the procedure in After working inside your computer. Input output board Removing the Input and Output board Follow the procedure in Before working inside your computer. Remove the: base cover battery system fan To remove the IO board: Peel the adhesive tape that secures the IO board connector [1].
  • Page 44 Installing the Input and Output board Align and place the IO board to the slot on the palmrest and keyboard assembly [1]. Replace the two (M2x3) screws to secure the IO board to the palmrest and keyboard assembly [2]. Connect the IO board cable to the connector on the IO board and close the IO board connector latch [3]. Affix the adhesive tape to secure the IO board connector [4].
  • Page 45 NOTE: This step is applicable only to the systems that are shipped with power button with fingerprint reader. Install the: system fan battery base cover Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Follow the procedure in Before working inside your computer.
  • Page 46 Remove the five (M2.5x5) screws that secure the display hinges to the palmrest and keyboard assembly . Removing and installing components...
  • Page 47 g Open the display assembly at an angle of 90 degrees. Removing and installing components...
  • Page 48 h Lift the display assembly away from the palm-rest and keyboard assembly. Removing and installing components...
  • Page 49 Removing and installing components...
  • Page 50 Installing the display assembly Slide and align the palmrest and keyboard assembly at an angle under the hinges on the display assembly. Removing and installing components...
  • Page 51 Place and align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly [1]. Replace the five (M2.5x5) screws to secure the display hinges to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 52 Affix the adhesive tape to secure the WLAN antenna cable to the plamrest and keyboard assembly [1]. Reroute the WLAN antenna cable through the routing channel [2]. Reroute the display cable through the routing channel [3]. Connect the display cable to the connector on the system board and close the display cable connector latch [4]. Affix the adhesive tape to secure the display cable to the display cable connector [5].
  • Page 53 Install the: WLAN battery base cover Follow the procedure in After working inside your computer. Power button with fingerprint reader Removing the power button with fingerprint reader Follow the procedure in Before working inside your computer. Remove the: base cover battery system fan display assembly...
  • Page 54 Installing the power button with fingerprint reader Align and place the power button with fingerprint reader to the slot on the palmrest and keyboard assembly [1]. Replace the two (M2x3) screws to secure the power button with fingerprint reader to the palmrest and keyboard assembly [2]. Affix the adhesive tape to secure the fingerprint reader board to the palmrest and keyboard assembly [3].
  • Page 55 Install the: Input output board display assembly system fan battery base cover Follow the procedure in After working inside your computer. Power button Removing the power button Follow the procedure in Before working inside your computer. Remove the: base cover battery system fan display assembly...
  • Page 56 Installing the power button Align and place the power button with fingerprint reader to the slot on the palmrest and keyboard assembly [1]. Replace the two (M2x3) screws to secure the power button to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 57 Install the: Input output board display assembly system fan battery base cover Follow the procedure in After working inside your computer. Power–adapter board Removing the power-adapter port Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly To remove the power-adapter port:...
  • Page 58 Installing the power-adapter port Align and place the power-adapter port to the slot on the palmrest and keyboard assembly [1]. Replace the single (M2x3) screw to secure the power-adapter port to the palmrest and keyboard assembly [2]. Connect the power-adapter cable to the connector on the system board [3]. Removing and installing components...
  • Page 59 Install the: display assembly battery base cover Follow the procedure in After working inside your computer. Touchpad Removing the touchpad Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the touchpad: Remove the four (M2x3) screws that secure the touchpad bracket to the palmrest and keyboard assembly [1]. b Lift the touchpad bracket away from the system [2].
  • Page 60 Peel the adhesive tapes that secure the touchpad to the palmrest and keyboard assembly [1]. d Open the connector latch and disconnect the hard drive cable from the connector on the system board [2]. Open the connector latch and disconnect the touchpad cable from the connector on the system board [3] Removing and installing components...
  • Page 61 Remove the four (M2x2 Big Head) screws that secure the touchpad to the palm-rest and keyboard assembly [1]. g Lift the touchpad away from the system [2]. Removing and installing components...
  • Page 62 Installing the touchpad Align and place the touchpad to the slot on the palmrest and keyboard assembly [1]. Replace the four (M2x2 Big Head) screws to secure the touchapd to the palmrest and keyboard assembly [2]. Affix the adhesive tape to secure the touchpad to the palmrest and keyboard assembly [1]. Connect the hard drive cable to the connector on the system board and close the connector latch [2].
  • Page 63 Align and place the touchpad bracket to the slot on the plamrest and keyboard assembly [1]. Remove the four (M2x3) screws to secure the touchpad bracket to the palmrest and keyboard assembly [2]. Removing and installing components...
  • Page 64 Install the: battery base cover Follow the procedure in After working inside your computer. System board Removing the system board Follow the procedure in Before working inside your computer. Remove the: base cover battery system fan memory module WLAN heatsink display assembly To remove the system board: Peel the adhesive tape from the IO board connector [1].
  • Page 65 Remove the following cables: • coin-cell battery cable [1] • hard drive cable [2] • touchpad cable [3] • power-adapter cable [4] • speaker cable [7] • keyboard cable [8] • keyboard backlight cable (optional) [9] d Remove the two (M2x3) screws that secure the USB Type-C port bracket to the system board [5]. Lift the USB Type-C port bracket away from the system [2].
  • Page 66 Remove the five (M2x2 Big head) screws that secures the system board to the palmrest and keyboard assembly [1]. g Lift the system board away from the system [2]. Removing and installing components...
  • Page 67 Installing the system board Place the system board and align the screw holes of the system board to the screw holes on the palmrest and keyboard assembly [1]. Replace the five screws to secure the system board to the plamrest and keyboard assembly [2]. Removing and installing components...
  • Page 68 Connect the following cables: • coin-cell battery cable [1] • hard drive cable [2] • touchpad cable [3] • power-adapter cable [4] • speaker cable [7] • keyboard cable [8] • keyboard backlight cable (optional) [9] Place the USB Type-C port to the slot on the system board [5]. Replace the two (M2x3) screws to secure the USB Type-C port bracket to the system board [6].
  • Page 69 Connect the IO board cable to the connector on system board and close the connector latch [1]. Affix the adhesive tape to secure the IO cable connector [2]. Removing and installing components...
  • Page 70 Install the: display assembly heatsink WLAN memory module system fan battery base cover Follow the procedure in After working inside your computer. Palmrest and keyboard assembly Removing the palmrest and keyboard assembly Follow the procedure in Before working inside your computer.
  • Page 71 input and output board touchpad speakers heatsink display assembly power button with fingerprint power adapter port system board After removing the above components, we are left with the palm-rest and keyboard assembly. Display bezel Removing the display bezel Follow the procedure in Before working inside your computer.
  • Page 72 b Lift the display bezel away from the display assembly. Installing the display bezel To install the display bezel: Place the display bezel on the display assembly. Removing and installing components...
  • Page 73 b Press the edges of the display bezel until it clicks onto the display assembly. Install the: display assembly WLAN battery base cover Follow the procedure in After working inside your computer. Removing and installing components...
  • Page 74 Display panel Removing the display panel Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN display assembly display bezel To remove display panel: Remove the 2 (M2x3) and 8 (M2x2.5) screws that secure the display panel to the display assembly [1, 2]. b Release the display panel from the latches on both sides [1].
  • Page 75 d Peel the adhesive tape that secures the display cable connector to the display panel [1]. Release the latch and disconnect the display cable from the connector on the display panel [2, 3]. Remove the display panel. Removing and installing components...
  • Page 76 Installing the display panel To install the display panel: Connect the display cable to the connector on the back of the display panel and close the latch [1, 2]. b Affix the adhesive tape to secure the display cable to the display panel [3] Removing and installing components...
  • Page 77 Flip back the display panel to the display assembly [1]. d Close the latches on both sides of the display assembly to secure the display panel [2]. Replace the 2 (M2x3) and 8 (M2x2.5) screws to secure the display panel to the display assembly [1, 2]. Install the: Removing and installing components...
  • Page 78 display bezel display assembly WLAN battery base cover Follow the procedure in After working inside your computer. Camera Removing the camera Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN display assembly display bezel display panel To remove camera: Peel the adhesive tape that covers the display cable connector and disconnect the display cable from the camera module [1].
  • Page 79 b Connect the display cable to the camera module and affix the adhesive tape to secure the display cable connector [2]. Install the: display panel display bezel display assembly WLAN battery base cover Follow the procedure in After working inside your computer.
  • Page 80 Installing the display cable To install display cable: Route and affix the display cable on the display back cover. Install the: camera display panel Removing and installing components...
  • Page 81 display bezel display assembly WLAN battery base cover Follow the procedure in After working inside your computer. Display back cover Removing the display back cover Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN display assembly display bezel display panel...
  • Page 82 Invoke diagnostics boot by either of the methods that are suggested below: Power on the computer. As the computer boots, press the F12 key when the Dell logo is displayed. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.
  • Page 83 If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Re-plug battery connector, amber light and replace battery if the issue reoccurs.
  • Page 84 Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

This manual is also suitable for:

P77f