Polycom VVX 500 Manual To Using
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Polycom VVX 500 Manual To Using

A guide to using your phone with cloud voice.
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See also: Reference Manual , Owner's Manual
Polycom VVX 500 and 601
A guide to using your phone with Cloud Voice.

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Summary of Contents for Polycom VVX 500

  • Page 1 Polycom VVX 500 and 601 A guide to using your phone with Cloud Voice.

  • Page 2: Table Of Contents

    What’s in this guide What’s in the box Got everything? Let’s get started Set your phone up Get connected Check you’re connected to Cloud Voice Connect your headset USB ports Getting to know your phone Touchscreen Cleaning your touchscreen Phone display – views Using your phone Time and date Making calls...

  • Page 3: What's In The Box

    What’s in the box We’re here to help you get the best out of your new phone. So let’s get set up. Just follow the instructions below. Got everything? • IP phone • Handset • Handset cord • Mains power adapter •...

  • Page 4: Let's Get Started

    Let’s get started Set up your phone Unpack it and turn it upside down so you can see the ports. Then slot the phone stand into one of the slots, depending on the angle you want. Get connected Here’s how to connect your cables.

  • Page 5: Check You're Connected To Cloud Voice

    Check you’re set up on Cloud Voice Your phone comes with everything you need to get set up on Cloud Voice. • Once your phone is connected to the network, it will update its firmware This might take some time, so please be patient. •...

  • Page 6: Getting To Know Your Phone

    Getting to know your phone Phone features and keys Touchscreen VVX500 and 601 phones have a touch-sensitive screen Tap the screen to select the function that you need; to scroll, swipe your finger up, down, right or left on the screen. Cleaning the touchscreen If you need to clean your touchscreen, do this with a dry microfibre cloth.

  • Page 7: Phone Display - Views

    Phone display – views Your phone has three main views: home, calls and lines. Lines is your default display. You can switch to the home or lines views whenever you want, too. • To get to the home view, press the home key. •...
  • Page 8 Call view When you make or receive a call, you’ll see the call view. It shows you the phone number, the call length and how many calls you’ve got in progress. Calls are colour coded depending on what’s happening: Dark green The call you’re on Dark blue Any incoming or held calls...

  • Page 9: Using Your Phone

    Using your phone Time and date Your phone’s time and date is set by Cloud Voice, but you can change the format by going to settings and updating your preferences. Making calls When you’re ready to dial, pick up the handset, press speakerphone (or headset if you’re using one) and enter the phone number.

  • Page 10: Do Not Disturb

    Do not disturb If you need a few minutes without interruptions, you can use do not disturb to send callers straight to voicemail. To activate do not disturb, go to the home view, tap settings, features then do not disturb and press the enable soft key. To disable do not disturb, go to the home view, tap settings, features then do not disturb and press the disable soft key.

  • Page 11: Changing Ring Tone

    Changing your ringtone If you’d like to change your ringtone, select settings from the home view, go to basic > ring type. Choose the ringtone you want and then press back. To set a ringtone for a contact, choose them from your contact directory, press the edit soft key, update the ring tone and press save.

  • Page 12: General Info

    Don’t expose your phone to fire, explosive or other hazardous Headsets you can use conditions. Your VVX 500 and 601 phones works with the following Jabra and • If there’s an electrical storm, there’s a slight chance your phone might be damaged.
  • Page 13 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2018. Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. RingCentral logo is a registered trademark of RingCentral, Inc. Polycom and VVX are trademarks of Polycom, Inc. April 2018...

This manual is also suitable for:

Vvx 601

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