Cannot Discover A Device On A Network - Canon UFR II User Manual

Cannot discover a device on a network

When installing with a network connection, the device may not be displayed in the [Printer List] of the installer.
If this happens, it could be due to a number of causes. Change settings as necessary by referring to each
"Remedy."
Cause 1.
The device settings are incorrect.
Remedy
Check whether the following have been set at the device. If they have not been set, change the settings or
install the appropriate driver.
● The IPv4 or IPv6 protocol settings have been enabled in [TCP/IP Settings].
● [Multicast Discovery Settings] has been enabled.
For network environments that use WSD, [Use WSD] has been enabled.
● [PDL Selection (Plug and Play)] and the page description language of the driver match.
- For "UFR II/UFRII LT/LIPSLX/CARPS2 V4 Printer Driver": [*** (V4)] (or [*** (XPS)])
*** represents the page description language corresponding to the device.
- For "PCL6 V4 Printer Driver": [PCL6 (V4)] (or [PCL6])
For details about the setting method for the page description language (plug and play) function of the
device, refer to the manual of the device.
Cause 2.
The network settings of the operating system are incorrect.
Remedy
Check whether the necessary settings have been configured in the network settings of the operating system.
If they have not been set, change the settings according to the following procedure.
(1) Display [Network and Sharing Center] → check the network profile you are using in [View your active
networks].
You can display [Network and Sharing Center] as follows.
In Windows 10/Server 2016
Select [Settings] > [Network & Internet] > [Ethernet] → click [Network and Sharing Center].
In Windows 8.1/Server 2012 R2
Click [Control Panel] > [Network and Internet] > [Network and Sharing Center].
(2) Click [Change advanced sharing settings].
(3) If [Network discovery] > [Turn off network discovery] is selected in the network profile checked in step (1)
(P. 136) , select [Turn on network discovery].
(4) Click [Save changes].
If the Administrator's password or confirmation is requested, enter the password or provide the
confirmation information.
Cause 3.
The network environment is one in which devices cannot be discovered.
Troubleshooting
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