Canon G2010 Series Online Manual
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Canon G2010 Series Online Manual

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G2010 series
Online Manual
Basic Operation
Handling Paper, Originals, Ink Tanks, etc.
Maintenance
Overview of the Machine
Information about Paper
Printing
Copying
Scanning
Frequently Asked Questions
List of Support Code for Error
English

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Summary of Contents for Canon G2010 Series

  • Page 1 G2010 series Online Manual Basic Operation Handling Paper, Originals, Ink Tanks, etc. Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English...

  • Page 2: Table Of Contents

    Contents Using Online Manual..........7 Symbols Used in This Document.
  • Page 3 Safety..............72 Safety Precautions.
  • Page 4 Canon IJ Status Monitor Description........
  • Page 5 Making Copies on Plain Paper..........193 Switching Page Size between A4 and Letter.
  • Page 6 ScanGear (Scanner Driver) Does Not Start......... . 253 Mechanical Problems.

  • Page 7: Using Online Manual

    Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...

  • Page 8: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 9: Touch-Enabled Device Users (Windows)

    Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...

  • Page 10: Trademarks And Licenses

    (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 11 Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 12 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by...
  • Page 13 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
  • Page 14 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 15 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 16 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 17 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 8: Apple Inc. copyright notice (BSD) ----- Copyright (c) 2007 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 18 CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
  • Page 19 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 20 (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
  • Page 21 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 22 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.
  • Page 23 If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --- The following applies only to products supporting Wi-Fi.

  • Page 24: Basic Operation

    Basic Operation Printing Photos from a Computer Copying...

  • Page 25: Printing Photos From A Computer

    Printing Photos from a Computer This section describes how to print photos with My Image Garden. 1. Open the paper support (A). 2. Pull out the paper output tray (B) and open the output tray extension (C). 3. Load paper WITH THE PRINT SIDE FACING UP. 4.
  • Page 26 5. Click the My Image Garden icon (E) in Quick Menu. The Guide Menu screen is displayed. Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 6. Click the Photo Print icon (F).
  • Page 27 7. Click the folder (G) with photos you want to print. 8. Click the photos (H) you want to print. To select two or more photos at a time, click photos while pressing the Ctrl key. 9. Click Print (I). 10.
  • Page 28 Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. My Image Garden Guide...

  • Page 29: Copying

    Copying This section describes how to load originals and copy them to plain paper. 1. Open the paper support (A). 2. Pull out the paper output tray (B) and open the output tray extension (C). 3. Load paper WITH THE PRINT SIDE FACING UP. 4.
  • Page 30 5. Open the document cover (E). 6. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (F). 7. Close the document cover. 8. Press the Black button (G) or Color button (H).
  • Page 31 Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features. Copying...

  • Page 32: Handling Paper, Originals, Ink Tanks, Etc

    Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Refilling Ink Tanks...

  • Page 33: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...

  • Page 34: Loading Plain Paper / Photo Paper

    For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types.
  • Page 35 2. Pull out the paper output tray (B) and open the output tray extension (C). 3. Load paper WITH THE PRINT SIDE FACING UP. 4. Align the paper guides (D) with the paper width. Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
  • Page 36 Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (G). Note • When printing, select the size and type of the loaded paper on the print settings screen of the computer. •...
  • Page 37 (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

  • Page 38: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying on the computer properly. Important • Printing of envelopes from the operation panel is not supported. •...
  • Page 39 2. Load envelopes. 1. Open the paper support (A). 2. Pull out the paper output tray (B) and open the output tray extension (C). 3. Load envelopes WITH THE PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up.
  • Page 40 Note • Do not load envelopes higher than the load limit mark (E). Note • When printing, select the type of envelope and orientation of printing on the print settings screen of the computer.

  • Page 41: Loading Originals

    Loading Originals Loading Originals on the Platen Glass Supported Originals...

  • Page 42: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Align the corner of the original with the alignment mark Important • Be sure to observe the following when loading the original on the platen glass. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
  • Page 43 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.

  • Page 44: Supported Originals

    Supported Originals Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm)

  • Page 45: Refilling Ink Tanks

    Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips...

  • Page 46: Refilling Ink Tanks

    Refilling Ink Tanks Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank. Note • If the function for notifying the remaining ink level (remaining ink level notification function) is enabled, resetting the remaining ink level count is required before refilling ink tanks.
  • Page 47 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. 3. Open the ink tank cover. To refill the black ink tank, open the left ink tank cover (C). To refill color ink tanks, open the right ink tank cover (D). 4.
  • Page 48 Important • Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when removing it. 5. Take a new ink bottle out of its package. 6. Hold the ink bottle upright and twist the bottle cap (F) to remove.
  • Page 49 Important • When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as shown in the figure above. If you push the sides of the ink bottle, ink will spatter. • Do not shake the ink bottle. Ink may spatter when opening the cap. •...
  • Page 50 Note • When inserting the tank cap, be careful not to twist the tank cap rubber. 9. Close the ink tank cover. Important • If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the ink tanks.
  • Page 51 If remaining ink level notification function is enabled Resetting the remaining ink level count when a remaining ink error occurs If the remaining ink level notification function is enabled, the icon flashes on the LCD when ink runs low. This function is enabled by default. Refill all four ink tanks until full and then reset the remaining ink level count.
  • Page 52 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.

  • Page 53: Checking Ink Level

    Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...

  • Page 54: Ink Tips

    Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.

  • Page 55: Maintenance

    Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Cleaning...

  • Page 56: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...

  • Page 57: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the cartridge. Note •...
  • Page 58 Deep Print Head Cleaning From the computer Deep Cleaning After deep print head cleaning, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing step 4, perform ink flush. Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush only when necessary.

  • Page 59: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining ink level is low, refill ink tanks.

  • Page 60: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). If there are missing lines in the pattern (A): (C) Good (D) Bad (lines are missing) If there are horizontal white streaks in the pattern (B):...

  • Page 61: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.

  • Page 62: Deep Print Head Cleaning

    Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

  • Page 63: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. If the remaining ink level is low, refill ink tanks.
  • Page 64 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
  • Page 65 8. Close the document cover gently, then press the Black button or the Color button. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. The print head position adjustment will be complete when the ON lamp lights after flashing. Remove the print head alignment sheet on the platen glass.

  • Page 66: Cleaning

    Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)

  • Page 67: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. You need to prepare: three sheets of A4 or Letter-sized plain paper 1.
  • Page 68 3. Turn on the power, then clean the paper feed rollers again. If the problem is still not resolved, contact your nearest Canon service center to request a repair.

  • Page 69: Cleaning Inside The Printer (Bottom Plate Cleaning)

    Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains caused by ink from the inside of the printer. To prevent a printed paper from staining with ink, we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 70 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important •...

  • Page 71: Overview

    Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Indication of LCD...

  • Page 72: Safety

    Safety Safety Precautions Regulatory Information WEEE (EU&EEA)

  • Page 73: Safety Precautions

    Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

  • Page 74: Regulatory Information

    Regulatory Information Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a way to allow you to reduce the power consumption. After the last print it switches to Ready Mode.

  • Page 75: Weee (Eu&Eea)

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 76 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 77 Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la...
  • Page 78 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 79 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 80 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
  • Page 81 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
  • Page 82 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
  • Page 83 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този...
  • Page 84 şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr.

  • Page 85: Handling Precautions

    Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...

  • Page 86: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...

  • Page 87: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 88: Transporting Your Printer

    Transporting Your Printer When relocating the printer, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the tank cap properly.
  • Page 89 Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print. 6. Retract the paper output tray and the output tray extension, then close the paper support. 7.

  • Page 90: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

  • Page 91: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.

  • Page 92: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply Indication of LCD...

  • Page 93: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 94: Front View

    Front View (1) document cover Open to load an original on the platen glass. (2) paper support Open to load paper on the rear tray. (3) paper guides Align with the both sides of the paper stack. (4) rear tray Load paper here.
  • Page 95 (7) platen glass Load an original here. (8) operation panel Use to change the settings of the printer or to operate it. Operation Panel...

  • Page 96: Rear View

    Rear View (1) USB port Plug in the USB cable to connect the printer with a computer. (2) power cord connector Plug in the supplied power cord. Important • Do not touch the metal casing. This can cause trouble. • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble.

  • Page 97: Inside View

    Inside View (1) ink tank covers Open to refill ink tanks. (2) scanning unit / cover Scans originals. Open to refill ink tanks or to remove jammed paper. (3) ink tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks.

  • Page 98: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. (2) ON lamp Lights after flashing when the power is turned on.
  • Page 99 * In the software applications or manuals, the Color and Black buttons are collectively called the "Start" or "OK" button.

  • Page 100: Power Supply

    Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...

  • Page 101: Confirming That The Power Is On

    Confirming that the Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...

  • Page 102: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
  • Page 103 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.

  • Page 104: Checking The Power Plug/Power Cord

    Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...

  • Page 105: Unplugging The Printer

    Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

  • Page 106: Indication Of Lcd

    Indication of LCD The number of copies, maintenance code, error code or various icons is displayed on the LCD. (1) Ink Flashes when ink runs out. (2) Setup Appears by pressing the Setup button. During this icon, select a menu to perform printer maintenance and to change printer settings.

  • Page 107: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Settings from Operation Panel...

  • Page 108: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Operation Mode...

  • Page 109: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.

  • Page 110: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 111 Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.

  • Page 112: Setting The Ink Tank To Be Used

    Setting the Ink Tank to be Used This feature enables you to specify the most appropriate ink tank among installed ink tanks according to an intended use. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears.

  • Page 113: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
  • Page 114 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 115: Changing The Printer Operation Mode

    Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 116 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

  • Page 117: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Turning on/off Printer Automatically Initializing Printer Settings Enabling Ink Notification...

  • Page 118: Enabling Ink Notification

    Enabling Ink Notification You can set the function for notifying the remaining ink level. Follow the procedure below to enable remaining ink level notification function. 1. Press the Setup button. (Setup) icon and "1" appear on the LCD. 2. Press the + button until "15" appears on the LCD. 3.

  • Page 119: Initializing Printer Settings

    Initializing Printer Settings You can initialize the printer settings. Follow the procedure below to initialize the printer settings. Make sure that the printer is turned on. 2. Press the Setup button. (Setup) icon and "1" appear on the LCD. 3. Press the + button until "C" appears on the LCD. 4.

  • Page 120: Specifications

    Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 121 Standby (minimum): 0.6 W or less *1*2 OFF: 0.2 W or less *1 *1 USB connection to PC *2 The wait time for standby cannot be changed. External dimensions Approx. 17.6 (W) x 13 (D) x 6.5 (H) inches Approx. 445 (W) x 330 (D) x 163 (H) mm * With the Paper Support and Paper Output Tray retracted.
  • Page 122 • Easy-WebPrint EX: Internet Explorer 8, 9, 10 and 11* (for Windows) is required. • Some functions may not be available with Windows Media Center. • TWAIN driver (ScanGear) is based on the TWAIN specification V1.9 and requires the Data Source Manager comes with the operating system.

  • Page 123: Information About Paper

    Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...

  • Page 124: Supported Media Types

    • For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
  • Page 125 • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)

  • Page 126: Paper Load Limit

    Media Name <Model No.> Rear Tray Paper Output Tray Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 50 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets Approx. 50 sheets Paper for printing photos: Media Name <Model No.>...
  • Page 127 Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time.

  • Page 128: Unsupported Media Types

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...

  • Page 129: Handling Paper

    Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.

  • Page 130: Printing

    Printing Printing from Computer...

  • Page 131: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing Using Canon Application Software...

  • Page 132: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...

  • Page 133: Basic Printing Setup

    Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Check that printer power is on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings. When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper Size automatically switch to the predefined values.
  • Page 134 Important • The print quality selections will differ depending on which print setting you select. 6. Click OK The printer will now print using these settings. Important • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.

  • Page 135: Paper Settings On The Printer Driver

    Media name <Model No.> Media Type in the printer driver Canon Red Label Superior <WOP111> Plain Paper Canon Océ Office Colour Paper <SAT213> Plain Paper Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201/PP-301>...

  • Page 136: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards...

  • Page 137: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 138: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 139 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 140: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 141 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
  • Page 142 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.

  • Page 143: Scaled Printing

    Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
  • Page 144 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you execute print, the document will be printed with the specified scale. Important •...
  • Page 145 Note • Selecting Scaled changes the printable area of the document.

  • Page 146: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
  • Page 147 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.

  • Page 148: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. Setting Tiling/Poster Printing 1.
  • Page 149 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 150 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...

  • Page 151: Duplex Printing

    Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
  • Page 152 (Manual) and Stapling Side appear grayed out and are unavailable. Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool. Related Topics Cleaning Inside the Printer...

  • Page 153: Setting Up Envelope Printing

    • If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Printer Paper Size, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting for Custom Settings in the Canon IJ Printer Assistant Tool.
  • Page 154 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 155: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.
  • Page 156 Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.

  • Page 157: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver)

  • Page 158: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 159: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 160: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
  • Page 161 In such cases, take the appropriate action as described.

  • Page 162: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 163 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.

  • Page 164: Printer Driver Description

    Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description...

  • Page 165: Quick Setup Tab Description

    Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 166 If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used. Note •...
  • Page 167 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 168 Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 169 Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings). Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab.
  • Page 170 Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.

  • Page 171: Main Tab Description

    Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 172 Draft This setting is appropriate for test printing. Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method.
  • Page 173 Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
  • Page 174 Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values. Select this function when printing a pattern for color adjustment. Pattern Print preferences...
  • Page 175 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing. Important •...

  • Page 176: Page Setup Tab Description

    Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 177 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 178 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
  • Page 179 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
  • Page 180 Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
  • Page 181 Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
  • Page 182 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
  • Page 183 Stamp/Background dialog box The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp.
  • Page 184 Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string.
  • Page 185 Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed.
  • Page 186 Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab. File Specifies the name of the bitmap file to be used as the background.

  • Page 187: Maintenance Tab Description

    Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
  • Page 188 Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.

  • Page 189: Canon Ij Status Monitor Description

    Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor...
  • Page 190 Ink Model Number You can look up the correct ink tank for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.

  • Page 191: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers for your model. 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important •...

  • Page 192: Copying

    Copying Making Copies on Plain Paper Basics Switching Page Size between A4 and Letter...

  • Page 193: Making Copies On Plain Paper

    Making Copies on Plain Paper Load the original on the platen glass to copy on the A4 or Letter-sized plain paper. Make sure that the printer is turned on. Load paper. Load A4 or Letter-sized plain paper. Switching Page Size between A4 and Letter Load the original on the platen glass.

  • Page 194: Switching Page Size Between A4 And Letter

    Switching Page Size between A4 and Letter You can switch the size of paper loaded in the rear tray between A4 and Letter. Make sure that the printer is turned on. 2. Press the Setup button. (Setup) icon and "1" appear on the LCD. 3.

  • Page 195: Scanning

    Scanning Scanning from Computer (Windows)

  • Page 196: Scanning From Computer (Windows)

    Scanning from Computer (Windows) Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer)

  • Page 197: Scanning According To Item Type Or Purpose (Ij Scan Utility)

    Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos...

  • Page 198: Ij Scan Utility Features

    IJ Scan Utility Features Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos.
  • Page 199 Note • To set the applications to integrate with, see Settings Dialog Box.

  • Page 200: Scanning Easily (Auto Scan)

    Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again. •...

  • Page 201: Scanning Documents And Photos

    Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.

  • Page 202: Scanning Using Application Software (Scangear)

    Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.

  • Page 203: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
  • Page 204 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.

  • Page 205: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.

  • Page 206: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
  • Page 207 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 208 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

  • Page 209: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab...

  • Page 210: Basic Mode Tab

    Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
  • Page 211 Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note •...
  • Page 212 Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely. In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned.
  • Page 213 Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range.
  • Page 214 Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes. Adjusting Colors Using a Color Pattern Important •...
  • Page 215 (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
  • Page 216 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
  • Page 217 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...

  • Page 218: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
  • Page 219 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 220 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
  • Page 221 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
  • Page 222 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
  • Page 223 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.

  • Page 224: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 225 • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry.

  • Page 226: Scanning Tips

    Scanning Tips Positioning Originals (Scanning from Computer)

  • Page 227: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen for scanning. If items are not placed correctly they may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
  • Page 228 Multiple items: Allow 0.4 inch (1 cm) or more space between the edges (di- agonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. 0.4 inch (1 cm) or more Note •...

  • Page 229: Frequently Asked Questions

    Frequently Asked Questions Printing Does Not Start Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory Print List of Support Code for Error (Paper Jams) Cannot Install MP Drivers (Windows) Installation An Error Occurs Message (Support Code) Appears Repairing Your Printer Error Examples of Problems...
  • Page 230 Operation Problems Printing Problems Scanning Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem...

  • Page 231: Printing Problems

    Printing Problems Printing Does Not Start Ink Is Not Coming Out Ink Runs Out Fast Paper Does Not Feed Properly/"No Paper" Error Print Results Are Unsatisfactory...

  • Page 232: Printing Does Not Start

    Check4 The printer will not print properly if you are using a printer driver for a different printer. Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
  • Page 233 Restart the computer and try printing again.

  • Page 234: Ink Is Not Coming Out

    Ink Is Not Coming Out Check the remaining ink level. Check1 When an ink tank runs out of ink, refill the ink tank. If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. Are the print head nozzles clogged? Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 235 How to Do Ink Flush If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 236: Ink Runs Out Fast

    Ink Runs Out Fast After you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer. Ink may seem to run out fast due to this procedure.

  • Page 237: Paper Does Not Feed Properly/"No Paper" Error

    Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, flip through the paper before loading it. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 238 Clean paper feed roller. Check7 Cleaning Paper Feed Rollers If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 239: Print Results Are Unsatisfactory

    Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.

  • Page 240: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear

    Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Printing Is Blurry Colors Are Wrong...
  • Page 241 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check the remaining ink level. Check2 When an ink tank runs out of ink, refill the ink tank. If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. Are the print head nozzles clogged? Check3 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 242 Important • If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to check the remaining ink level before performing ink flush. How to Do Ink Flush When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing up.

  • Page 243: Colors Are Unclear

    Colors Are Unclear Check the remaining ink level. Check1 When an ink tank runs out of ink, refill the ink tank. If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. Note •...
  • Page 244 How to Do Ink Flush If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 245: Lines Are Misaligned

    Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...

  • Page 246: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
  • Page 247 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
  • Page 248 Check the intensity setting in the printer driver. Adjusting Intensity Do not print outside recommended printing area. Check6 If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper. Resize the document using application software. Print Area Is platen glass dirty? Check7...

  • Page 249: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...

  • Page 250: Scanning Problems (Windows)

    Scanning Problems (Windows) Scanning Problems...

  • Page 251: Scanning Problems

    Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...

  • Page 252: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.

  • Page 253: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...

  • Page 254: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB...

  • Page 255: Printer Does Not Turn On

    Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 256: Power Shuts Off By Itself

    The setting to shut off the power automatically is disabled. • To disable the setting from the computer: Use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.

  • Page 257: Usb Connection Problems

    USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed.

  • Page 258: Cannot Communicate With Printer Via Usb

    Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing LEFT. For details, refer to the instruction manual supplied with the USB cable.

  • Page 259: Installation And Download Problems

    Installation and Download Problems Cannot Install MP Drivers (Windows)

  • Page 260: Cannot Install Mp Drivers (Windows)

    CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 261 MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you...

  • Page 262: Cannot Proceed Beyond Printer Connection Screen

    Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.

  • Page 263: Errors And Messages

    Errors and Messages An Error Occurs Message (Support Code) Appears...

  • Page 264: An Error Occurs

    An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message appears on the computer screen and an error code on the LCD. For some errors, a support code (error number) appears.
  • Page 265 The error code appears on the LCD one by one. If the error code is "E03": Check the error code on the LCD and the support code corresponding with it. See the table below for details. Error Support Cause Action Code Code 1000...
  • Page 266 Turn off printer and unplug it. 5012 Plug in the printer again and turn it back on. 5050 If this does not solve the problem, contact your nearest Canon service center to request a re- 5400 pair. 5700 6000 6800...
  • Page 267 6945 6946 B202 Printer error has occurred. Turn off printer and unplug it. B203 Contact your nearest Canon service center to request a repair. B204 B205 Note • For details on how to resolve errors without Support Codes, see Message (Support Code)

  • Page 268: Message (Support Code) Appears

    • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. Make sure MP Drivers are installed correctly. Check3 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website.
  • Page 269 • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
  • Page 270 If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the printer and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. •...
  • Page 271 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.

  • Page 272: List Of Support Code For Error

    List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response.

  • Page 273: List Of Support Code For Error (Paper Jams)

    List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer •...
  • Page 274 1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do If the paper is jammed in the paper output slot or in the rear tray, remove the jammed paper from the paper output slot or from the rear tray following the instructions below. 1.
  • Page 275 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.

  • Page 276: Paper Is Jammed Inside Printer

    Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
  • Page 277 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
  • Page 278 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 279 Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 280 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. •...
  • Page 281 1200 Cause Scanning unit/cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are refilling an ink tank.
  • Page 282 1430 Cause Cartridge cannot be recognized. What to Do A cartridge may not be installed properly or this printer does not support the cartridges. If you are printing, press the printer's Stop button to cancel printing. Remove the cartridges and reinstall them properly following the steps below. This may resolve the error. 1.
  • Page 283 4. Remove the C (color) and B (black) cartridges. Important • When removing the cartridges, handle them carefully so that ink does not spatter. • Do not touch the tube or other parts inside the printer. Touching these parts may cause the printer to malfunction.
  • Page 284 7. Press down both joint buttons. 8. Close both ink tank covers. 9. Close the scanning unit / cover. To close the scanning unit / cover, hold it up once, and then take it down gently.
  • Page 285 If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 286 1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink.
  • Page 287 Cause Ink absorber is almost full. What to Do Press the printer's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 288 If the protective material or tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 289 2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's Black or Color button and check the following. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass.
  • Page 290 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2.
  • Page 291 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 292 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 293 Alternatively, push the joint buttons until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white belt (B), or tubes (C).
  • Page 294 • From operation panel: How to Do Ink Flush If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 295: 5B00

    Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 296 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

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