Mercedes-Benz Marco Polo 2017 Owner's Manual Supplement page 22

Pop-up roof
20
Problems with the pop-up roof
Problem
A continuous warning
tone sounds.
The pop-up roof stops
moving. A warning tone
sounds five or six times
at one-second intervals.
The pop-up roof cannot
be operated; a warning
tone sounds for five sec-
onds.
The pop-up roof cannot
be operated. A warning
tone sounds until you
press the button on the
central control panel.
The pop-up roof does not
lock.
The pop-up roof cannot
be operated.
Possible causes/consequences and M Solutions
Pull-away warning.
The electrical pop-up roof is open and the engine is running.
X
Switch off the engine.
X
Turn the key to position 2 in the ignition lock.
X
Close the electrical pop-up roof.
Roof load exceeded or pop-up roof unevenly loaded.
X
Check the roof load (
X
If necessary, redistribute the load.
X
If the problem persists, have the pop-up roof checked at a qualified
specialist workshop.
The safety feature automatically shuts off operation. You have opened
and closed the pop-up roof too many times in succession.
X
Wait ten minutes.
X
Check to see if the pop-up roof can be moved.
X
If the problem persists, have the pop-up roof checked at a qualified
specialist workshop.
The voltage of the auxiliary battery is outside the permitted range.
X
Check the battery voltage.
X
If the battery voltage is within the permitted range, have the pop-up
roof checked at a qualified specialist workshop.
X
If the battery voltage is low, charge the auxiliary battery
Y
( page 63).
The vehicle is not level.
X
Reopen the pop-up roof by approx. 10 cm.
X
Carefully press on the pop-up roof from above (2nd person).
X
Repeat the locking procedure.
The pop-up roof is switched off due to undervoltage.
X
Charge the auxiliary battery (
You have pressed a button on the central control panel more than five
times in a row within five seconds. The function was then blocked.
X
Wait for three minutes.
X
Repeat the procedure.
Y
page 89) and the roof load distribution.
Y
page 63).