Errors And Troubleshooting; Error Notification; Error Description And Solution - ION GASCLAM 2 Software Manual

GasClam 2 SOFTWARE MANUAL
the value is outside the tolerance range a red cross will appear. The
values are informative and nothing is saved in the GasClam 2
memory. If a result fails try a second bump test then a user
calibration or contact your service centre for advice.

9. Errors and Troubleshooting

9.1. Error Notification

In the event that fails or has a problem an error icon will appear
in the "Error Notification" box in the Home window, also a
"Check Sensor" message will appear next to the sensor in the
"Last Reading Stored" box. By moving the mouse over the error
icon a tooltip will describe the error.
Other than sensor errors such as Low Battery will also be shown
in the "Error Notification" box in the Home window.
All errors are logged in the GasClam 2 data file and can be view
in the "Error Messages" tab in the "ViewData" window.

9.2. Error Description and Solution

A list of the errors shown, their description and solution are shown in the table below:
Error
Symbol
Low Battery
Flat Battery
Filter Error
Immersion
Pump Error
Low Voltage
Low Voltage
Low Voltage
Unrivalled
Reason
Battery voltage is LOW
for 10 s.
Battery voltage is below OFF for
60 s.
(1) The Moisture Filter is
clogged.
Water in the borehole has risen
to the base of the GasClam.
(2)
Pump is not working correctly.
Low voltage on the CO2 sensor.
Low voltage on the CH4 sensor.
Low voltage on the VOC sensor.
Detection.
Solution
GasClam will run but batteries need to be changed
immediately.
GasClam will not sample, batteries must be changed.
Change the Moisture Filter, if this does not work then
refer to service centre.
When water level drops the GasClam will start sampling
again after 1 hour. If submerged for longer than 7 days
the user will have to inspect for water ingress. If OK
sampling can continue if any suspicion that water has
reached the inlet barb refer to service centre.
Check if battery level is above LOW. If problem persists
refer to service centre.
Check if battery level is above LOW.
If problem persists refer to service centre.
Check if battery level is above LOW.
. If problem persists refer to service centre.
Check if battery level is above LOW.
. If problem persists refer to service centre.
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