Warranty Handling; Warranty Exclusions - Topcom ALLURE 400 User Manual

10.2

Warranty handling

A faulty unit needs to be returned to a Topcom
service centre including a valid purchase note and
a filled in service card.
If the unit develops a fault during the warranty pe-
riod, Topcom or its officially appointed service
center will repair any defects caused by material
or manufacturing faults free of charge, by either
repairing or exchanging the faulty units or parts of
the faulty units. In case of replacement, colour and
model can be different from the original purchased
unit.
The initial purchase date shall determine the start
of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by
Topcom or its appointed service centre.
10.3

Warranty exclusions

Damage or defects caused by incorrect treatment
or operation and damage resulting from use of
non-original parts or accessories are not covered
by the warranty.
The warranty does not cover damage caused by
outside factors, such as lightning, water and fire,
nor any damage caused during transportation.
No warranty can be claimed if the serial number
on the units has been changed, removed or ren-
dered illegible.
Any warranty claims will be invalid if the unit has
been repaired, altered or modified by the buyer.
Topcom Allure 400
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Topcom Allure 400
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