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Lutron Electronics Roller 20 Installation Manuals page 2

Fascia mount chassis

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6
Adjust the shade
6.1
Ensure that the shade is level and centered.
6.2
Adjust shade by removing the necessary screws and moving the
brackets as needed, or installing bracket leveling spacers.
Note: You will need to remove the shade to access the bracket screws.
6.3
Reinstall and tighten the mounting screws.
Note: Arrange wires in a location that prevents them from interfering
with the moving shade.
7
Secure and check the shade
7.1
Tighten retaining screws in each bracket to secure the shade.
Bracket to bracket
(System Width)
Fabric Width
Retaining screws
8
Wiring and basic setup
8.1
Refer to the Basic Wiring and Setup Guide included with the roller
shade system for wiring instructions and setup including setting open
and close limits.
9
Check shade for telescoping
9.1
Use the programming stylus to run the shade up and down using the
adjustment buttons (
), re-level if needed.
Note: Monitor fabric as it rolls up on the tube to ensure that it does not
telescope excessively to one side or the other.
Slight telescoping is normal. However, if the shade is telescoping severely
to one side and it is level, tap the "Close Limit Button" (
), and lower the
shade all the way down using the adjustment buttons (
). Place a piece
of tape on the side of the tube that the fabric is telescoping away from, tap
the "Close Limit Button" (
) once to exit. This technique is referred to as
"SHIMMING". The shade will always track towards the side with the tape
(shim).
direction of fabric telescoping
tape
(shim)
Shim will correct telescoping by
moving fabric this way
10
Attach fascia
Note: Fascia and endcaps are installed after the shade is mounted, wired
and limits set.
Hook the top tab of the fascia on the bracket as shown.
10.1
10.2
Swing the fascia down toward the shade, and snap the triangular lip
onto the bracket.
10
Attach fascia (continued)
Ensure the fabric does not rub on anything.
10.3
11
Install fascia endcaps
Note: Fascia and endcaps are installed after the shade is mounted
and programmed.
Snap the fascia endcap onto the fascia bracket by aligning the pins
11.1
with the holes on the bracket, and pressing it into place.
12
Troubleshooting
Symptom
Solution
Verify the brackets are mounted
Fabric is not level.
level
Fabric is not centered over
Verify the brackets are centered
window.
Verify the shade fabric is not
Shade does not move smoothly.
obstructed by side channels
or any other object
Verify that open and close limits
Shade will not move to open or
are set correctly
full close
Verify that shade fabric is not
obstructed or caught on something
Limited Warranty
SCOPE
AFFIRMATION, REPRESENTATION OR WARRANTY
This limited warranty ("Warranty") covers the Lutron supplied
MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE
(a) Sivoia
QS Shade System ("Sivoia
QS Shade System"), (b)
IS SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD
®
®
Sivoia QED
Shade System ("Sivoia QED
Shade System"),
PRINTED MATERIALS PROVIDED BY LUTRON, IT
TM
TM
(c) manual shade system and (d) alternating current or a/c
DOES NOT FORM A PART OF THE BASIS OF ANY
shade system (each of the foregoing being a "System").
BARGAIN BETWEEN LUTRON AND CUSTOMER
Customer acknowledges and agrees that use of the System
AND WILL NOT IN ANY WAY BE ENFORCEABLE BY
constitutes acceptance of all terms and conditions of this
CUSTOMER. IN NO EVENT WILL LUTRON OR ANY
Warranty.
OTHER PARTY BE LIABLE FOR EXEMPLARY,
LIMITED WARRANTY
CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES
Subject to the exclusions and restrictions described
(INCLUDING, BUT NOT LIMITED TO DAMAGES FOR
below, Lutron warrants that each System will be free from
PERSONAL INJURY, FAILURE TO MEET ANY DUTY,
manufacturing defects from the date of shipment by Lutron for
INCLUDING OF GOOD FAITH OR REASONABLE CARE,
a period of (a) one year as to the wall controls, interfaces
NEGLIGENCE, OR ANY OTHER LOSS WHATSOEVER),
and system accessories of the Sivoia QS Shade System
NOR FOR ANY REPAIR WORK UNDERTAKEN WITHOUT
("External Sivoia QS Components") and (b) eight years as to
LUTRON'S PRIOR WRITTEN CONSENT ARISING OUT
the other Systems and the Roller Shade EDU, shade fabric
OF OR IN ANY WAY RELATED TO THE INSTALLATION,
and shade hardware of the Sivoia QS Shade System. If any
DEINSTALLATION, USE OF OR INABILITY TO USE THE
manufacturing defect exists in the External Sivoia QS
SYSTEM OR OTHERWISE UNDER OR IN CONNECTION
Components, so long as Customer promptly notifies Lutron
WITH ANY PROVISION OF THIS WARRANTY, EVEN
of the defect within the one year warranty period and, if
IN THE EVENT OF THE FAULT, TORT (INCLUDING
requested by Lutron, returns the defective part(s), Lutron will,
NEGLIGENCE), STRICT LIABILITY, BREACH OF
at its option, either repair the defective part(s) or provide
CONTRACT OR BREACH OF WARRANTY OF LUTRON
comparable replacement part(s). If any manufacturing defect
OR ANY OTHER PARTY, AND EVEN IF LUTRON
exists in any of the components of a System other than
OR SUCH OTHER PARTY WAS ADVISED OF THE
the External Sivoia QS Components, so long as Customer
POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING
promptly notifies Lutron of the defect within the eight year
ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR
warranty period and, if requested by Lutron, returns the
ANY REASON WHATSOEVER (INCLUDING, WITHOUT
defective part(s), Lutron will, at its option, either repair the
LIMITATION, ALL DIRECT DAMAGES AND ALL
defective part(s) or issue a credit to the Customer against the
DAMAGES LISTED ABOVE), THE ENTIRE LIABILITY OF
purchase price of comparable replacement part(s) purchased
LUTRON AND OF ALL OTHER PARTIES UNDER THIS
from Lutron as provided below:
WARRANTY ON ANY CLAIM FOR DAMAGES ARISING
OUT OF OR IN CONNECTION WITH THE
Number of years
Percentage of cost of replacement
from date of shipment
parts credited by Lutron
MANUFACTURE, SALE, INSTALLATION, DELIVERY, USE,
Up to 5
100%
REPAIR, OR REPLACEMENT OF THE SYSTEM, AND
More than 5 but
50%
CUSTOMER'S SOLE REMEDY FOR THE FOREGOING,
not more than 8
WILL BE LIMITED TO THE AMOUNT PAID BY
More than 8
0%
CUSTOMER FOR THE SYSTEM. THE FOREGOING
Replacement parts for the System provided by Lutron or,
LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL
at its sole discretion, an approved vendor may be new,
APPLY TO THE MAXIMUM EXTENT ALLOWED BY
used, repaired, reconditioned, and/or made by a different
APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS
manufacturer.
ESSENTIAL PURPOSE. THIS WARRANTY GIVES YOU
EXCLUSIONS AND RESTRICTIONS
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
This Warranty will be void, and Lutron and its suppliers will
OTHER RIGHTS WHICH VARY FROM STATE TO
have no responsibility under this Warranty, if Lutron or its
STATE. SOME STATES DO NOT ALLOW LIMITATIONS
representatives cannot access any components of the System
ON HOW LONG AN IMPLIED WARRANTY LASTS OR
to inspect, diagnose problems with or repair the System or
THE EXCLUSION OR LIMITATION OF INCIDENTAL
any of its components as a result of concealment or
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
inaccessibility of such components within a building structure.
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
This Warranty does not cover, and Lutron and its suppliers
TO YOU. WARRANTY CLAIMS, TECHNICAL
are not responsible for:
ASSISTANCE AND WARRANTY INFORMATION.
1. Damage, malfunction or inoperability diagnosed by Lutron
Contact the Lutron Technical Support Center at the numbers
or a Lutron approved third party as caused by normal wear
provided below or your local Lutron sales representative
and tear, abuse, misuse, incorrect installation, neglect,
with questions concerning the installation or operation of the
accident, interference or environmental factors, such as (a)
System or this Warranty, or to make a warranty claim. Please
use of incorrect line voltages fuses or circuit breakers; (b)
provide the exact model number when calling.
failure to install, maintain and operate the System pursuant
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to the operating instructions provided by Lutron and the
Lutron Electronics Co., Inc.
applicable provisions of the National Electrical Code and
of the Safety Standards of Underwriter's Laboratories; (c)
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use of incompatible devices or accessories; (d) improper or
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corrosive materials.
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2. On-site labor costs to diagnose issues with, and remove,
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repair, replace, adjust, reinstall and/or reprogram the System
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or any of its components.
WEB: www.lutron.com/shadingsolutions
3. Components and equipment external to the System, such
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as, non-Lutron lighting and automation systems; building
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wiring audiovisual equipment; and non-Lutron time clocks,
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photosensors and motion detectors.
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damaged when any System does not work properly, even if
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the damage was caused by the System.
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THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS
FREEPHONE: 0800.282.107
WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING
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THE IMPLIED WARRANTIES OF MERCHANTABILITY
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AND OF FITNESS FOR A PARTICULAR PURPOSE,
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ARE LIMITED TO EIGHT YEARS FROM THE DATE
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OF SHIPMENT, EXCEPT THAT SUCH IMPLIED
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WARRANTIES ARE LIMITED TO ONE YEAR FROM THE
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DATE OF SHIPMENT AS TO THE EXTERNAL SIVOIA
FAX: +65.6220.4333
QS COMPONENTS. NO LUTRON AGENT, EMPLOYEE
Technical Support: 800.120.4491
OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND
LUTRON TO ANY AFFIRMATION, REPRESENTATION OR
©2011 LUTRON Electronics Co., Inc.
WARRANTY CONCERNING THE SYSTEMS. UNLESS AN
P/N 045-178 REV A 12/2012

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