Troubleshooting - Polygon Technologies Micro Commander GC0101 User Manual

The above 3 statements detail two actions to trigger in the event that the input goes active. One is
an SMS message to the remote unit, and another is a voice call to a cellphone. In the above
statements, +27833341234 is the number of the Micro Commander at the remote location.
Remote Micro Commander hardware:
We use a second Micro Commander unit at the remote location. Here we connect the warning light
to output 1 of the Micro Commander so that if the relay is activated, the warning light will turn on.
(exactly as described in section 5.9)
Remote Micro Commander configuration:
The configuration of the remote unit will be similar to example 2 (control an appliance). Using the
setup software, we create the following behaviour statements:
IF Message is received containing "alarm on" from any listed number THEN Activate Output 1.
IF Message is received containing "alarm off" from any listed number THEN Deactivate Output 1.

15. TROUBLESHOOTING

15.1. Micro Commander setup software reports "Hardware not detected"
This error can have several causes:
Cause 1: Micro Commander not powered properly
Cause 2: Micro Commander not connected via USB
Cause 3: Micro Commander USB drivers not installed.
It is a good idea to disconnect all cables from the Micro Commander, and then reconnecting
everything (power and USB cable). If the problem persists, please follow this procedure to verify
that the drivers are correctly installed:
Step 1: Connect USB Cable to Micro Commander (ONLY USB, and not the Power)
Press "Windows key" and "Pause" simultaneously on your computer keyboard. This will bring up the
"System properties" window as below:
© Polygon Technologies. All rights reserved
Page 33