Where To Get Support - Linear Logic ScanGauge II User Manual

Basic Troubleshooting

Where to Get Support

Below is a list of the more common troubleshooting
tips. For a more comprehensive list of troubleshooting
tips, tricks and frequently asked questions, please
visit us online.
Problem
Nothing displayed and no
backlight
Never stops saying
"Connecting..."
Connects and then goes
to sleep after 10 to 15
seconds
Possible Cause
Vehicle has a blown fuse
Vehicle ECU not on
ECU not responding
properly
Vehicle is not OBDII, OBD2
or EOBD compatible
Engine is not running
ECU requires only
supported PIDs (common
on 1995-1999 Subaru)
Online: www.ScanGauge.com/support
www.facebook.com/ScanGauge
Toll Free: 1-888-433-5664
E-mail: support@linear-logic.com
Solutions
Replace blown vehicle fuse. The OBDII
connector is usually powered off the
cigarette lighter/accessory fuse. Check
this one first.
Turn key to RUN or start engine
Use MORE>MORE>MODE and try
Forcing the following modes:
FORD Products: PWM or CANSF
GM Products: VPW , ISO or CANSF
Chrysler Products: ISO, VPW or CANSF
Volvo Products: ISO, CANSF or CANLF
Others: ISO, KWPS, KWPF, CANSF,
CANLF, CANSS or CANLS
None — ScanGauge requires vehicle to
be OBDII, OBD2 or EOBD compatible.
Start engine.
Set the PIDs method to SUPPORTED
in the Advanced Setup Options (see
page 18).
Troubleshooting Troubleshooting
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