Troubleshooting - Apex Digital XT Prime Instruction Manual

Cpap system
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7.3 Air Filter Maintenance
For an optimum operation of the device, the air filter can be cleaned by the user at least once
every two weeks or more often if this device is operated in a dusty environment. It is
recommended that the filter be replaced with a new one after 6 months of use; however,
depending on the air quality, the replacement time may vary.
CAUTION:
NOTE: Please follow national requirements to dispose the unit properly.

8. Troubleshooting

The table below lists troubleshooting solutions for the problems that may happen. If the problem
persists, contact your equipment provider service agent.
P r o b l e m
No display
Display code incorrect
Illuminant under LCD is not
on
Buttons disable
Air delivered is slow
Data can not be copied to
the SD card
Error / Warning Messages show in LCD.
Dirty air filter may cause high operating temperatures that affect device
performance. Ensure the air filter is cleaned and fitted at all times.
1. Remove the dirty filter from the enclosure on the rear of the
device.
2. Wash the filter in warm water with a mild detergent, and rinse
with water. Allow the filter to air dry completely before
reinstalling. Do not use a filter that is not completely dry. If the
filter is torn, replace it.
3. Reinstall the filter.
P o s s i b l e C a u s e s
1. The power cord is not
connected to the power socket.
2. LCD failure or controlled PCB
failure.
LCD failure or controlled PCB
failure.
LED failure
Button failure
1.
During ramp time.
2.
Filter is too dirty.
3.
Flow generator failure.
1. SD card is full.
2. SD card is not inserted
correctly.
3. Data on the SD card is
corrupted.
1. Ensure the power cord is
connected.
2. Contact your equipment provider
for repair.
Contact your equipment provider for
repair.
Contact your equipment provider for
repair.
Contact your equipment provider for
repair.
1. Check the ramp time setting
2. Change or clean the filter
regularly.
3. Contact your equipment provider
for repair.
1. Ensure the SD card has enough
capacity.
2. Ensure the SD card is inserted into
the slot.
3. Format the card.
13
S o l u t i o n s

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