Expected Service Life; Troubleshooting - Apex Digital Pro-care Auto User Manual

Pro-care Auto / English

8. Expected Service Life

The products are intended to offer safe and reliable operation when used or installed according to the
instructions provided by Apex Medical. Apex Medical recommends that the system be inspected and
serviced by authorized technicians if there are any signs of wear or concerns with device function and
indication on products. Otherwise, service and inspection of the devices generally should not be required.
9. Trouble Shooting
Q.1 Power is not ON
‧ Check if the power plug is connected to the power outlet.
‧ Check for a blown fuse.
Q.2 Low Pressure Alarm is on
‧ Check if the quick connector is tightly secured.
‧ Check if the CPR knob is closed.
‧ Check if all tubing connections along mattress are secured.
‧ Check if the air hoses are kinked or broken.
Q.3 High Pressure Alarm is on
Check if the tubing between mattress and pump set is kinked, twisted or bended.
‧
Q.4 Power Failure Alarm is on
‧ Check if the power is suddenly shut down.
‧ Check if the power cord is connected properly.
Q.5 Patient is bottoming out
‧ Please check if the function mode setting is correct.
‧ Press Tuning button for three seconds to readjust.
‧ Adjust pressure by using Tuning button + and wait for a few minutes. Perform a hand check again to
see if the problems were solved.
Q.6 Mattress form is loose
‧ Check if all the snap buttons or straps of mattress are all securely fastened.
‧ Check if the mattress is fixed to the bed frame by straps.
Q.7 No air produced from some air outlets of the air tube connector
‧ This is normal since there is alternating mode. Air outlets take turns to produce air during their cycle
time.
If the above information does not solve your problems, please contact the point of purchase or authorized
distributor directly. There might require a technician to take care of the problem.
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