Troubleshooting; Picture - Pioneer HTZ-BD52 Operating Instructions Manual

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Troubleshooting

En
Chapter 9
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified even after checking the points below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.

Picture

Problem
No picture is displayed
or the picture is not
displayed properly.
No picture is displayed
or picture is not output
in high definition when
playing BDs.
Picture is disturbed
during playback.
Picture is dark.
Picture is stretched.
Picture is cropped.
Aspect ratio cannot be
switched.
Picture is interrupted.
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Blu-ray 3D disc playback
does not output 3D views.
Check Remedy
Is the video cable properly Connect the cable properly according to the connected devices (page
connected? 42).
Disconnect the cable (video/audio cable or HDMI cable), then reinsert
it firmly and all the way in.
Is the video cable damaged? If the cable is damaged, replace it with a new one.
Is the input setting on the Read the operating instructions for the connected components and
connected TV right? switch to the proper input.
Is the output video resolution Press RESOLUTION to switch the video resolution output from the HDMI
properly set? OUT terminal (page 18).
Is the player connected with 1080p or Deep Color video signals may not be output properly,
an HDMI cable other than depending on the HDMI cable being used or the player's settings. If you
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a High Speed HDMI cable wish to output the video signals with 1080p or Deep Color, connect the
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(with a Standard HDMI TV using a High Speed HDMI
cable)? reset the player using the Setup Navigator (page 52).
Are you using an HDMI cable
with a built-in equalizer?
Is a DVI device connected? The picture may not be displayed properly if a DVI device is connected.
Is Color Space properly set? Change the Color Space setting (page 77).
the VIDEO output terminal. In this case, connect using an HDMI cable
(page 42).
some TVs (such as with built-in video deck), the picture will not be
displayed properly when the copy protected DVD title is played. This is
not a malfunction.
If the player and TV are connected via a DVD recorder/video deck,
etc., the picture will not be displayed properly due to analog copy
protection. Connect the player and TV directly.
Is the TV's aspect ratio properly Read the operating instructions for the TV and set the TV's aspect ratio
set? properly.
Is TV Screen properly set? Set TV Screen properly (page 76).
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if TV Screen is set to 4:3 Pan&Scan (page 76).
The picture may be interrupted when the resolution of the recorded
video signal switches. Press RESOLUTION to select a setting other than
Auto (page 77).
Connect the player to your TV with HDMI cable (High Speed HDMI™
Cable).
Your TV may not support "HDMI 3D mandatory format".
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cable without a built-in equalizer, then