Warranty - Dimplex Revillusion RBF30 Owner's Manual

Warranty

Two Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to your newly
purchased Dimplex Revillusion
electric firebox Models RBF30, RBF36,
RBF36P, and RBF42. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in any
of the 50 States of the USA (and the District
of Columbia) except for Hawaii and Alaska.
This limited warranty applies to the original
purchaser of the product only and is not
transferable.
Products excluded from this limited warranty
The Fireplace is only covered for transportation
to the end user and will not be covered if
damage occurs during normal operation and/
or maintenance. Products purchased in Yukon
Territory, Nunavut,
Hawaii, or Alaska are not covered by this
limited warranty. Products purchased in these
States, provinces, or territories are sold AS
IS without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchantability or
fitness for a particular purpose) and the entire
risk of as to the quality and performance of
the products is with the purchaser, and in the
event of a defect the purchaser assumes the
entire cost of all necessary servicing or repair.
What this limited warranty covers and for how
long
Products, other than fireplace surrounds
(mantels) and trims, covered by this limited
warranty have been tested and inspected prior
to shipment. Subject to the provisions of this
warranty, Dimplex warrants such products
to be free from defects in material and
workmanship for a period of 2 years from the
date of the first purchase of such products as
follows: (a) a repair or replacement warranty
on defective products or parts, including in-
home services, for the first year following
the date of first purchase; and (b) thereafter,
a replacement of parts warranty on defective
products and parts (with no in-home services)
for the 1 year period commencing on the first
anniversary of first purchase and ending on
the second anniversary of the date of first
TM Built-in
Northwest Territories,
purchase.
Dimplex fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment
and, subject to the provisions of this warranty,
Dimplex warrants such products to be free
from defects in material and workmanship
for a period of 1 year from the date of first
purchase of such products. Warranty services
do not include in-home services.
The limited 2 year warranty period for products
other than fireplace surrounds (mantels) and
trims and the limited 1 year warranty period for
fireplace surrounds (mantels) and trims also
applies to any implied warranties that may
exist under applicable law. Some jurisdictions
do not allow limitations on how long an implied
warranty lasts, so the above limitation may not
apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products
that have been repaired (except by Dimplex
or its authorized service representatives) or
otherwise altered. This limited warranty does
further not apply to defects resulting from
misuse, abuse, accident, neglect, incorrect
installation, improper maintenance or handling,
or operation with an incorrect power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cambridge
Ontario, Canada N3H 4W3. Please have
proof of purchase, catalogue/model and
serial numbers available when calling. Limited
warranty service requires a proof of purchase
of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this
limited warranty is proven to be defective in
material or workmanship during (i) the 2 year
limited warranty period for products other
than fireplace surrounds (mantels) and trims,
and (ii) the 1 year limited warranty period for
surrounds (mantels) and trims, you have the
following rights:
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