AirSep Onyx Instruction Manual page 49

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AirSep Corporation
2) Write the RGA number clearly on the outside of the shipping container.
3) Return item(s) in their original packaging material. Pack merchandise for a
safe return. AirSep Corporation assumes no responsibility for damage that
occurs in transit. Any damage to the oxygen generator or a component
because of failure to follow this procedure is the sole responsibility of the
customer.
Onyx/Onyx+/Onyx Ultra Instruction Manual
AirSep Corporation accepts no item(s) for service or credit
unless prior written authorization was issued by AirSep
Corporation.
Return item(s) on a freight prepaid basis only.
B-3