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Issue:
Red light continues to blink rapidly
Solution:
Verify that the unit is not surrounded by metal.
–
Contact Customer Care to confirm network coverage availability and the SIM is active.
–
Issue:
Yellow light continues to blink rapidly
Solution:
Contact Customer Care to verify engine computer compatibility.
–
If incompatible, install a Universal device (5200).
–
Issue:
Green light continues to blink rapidly
Solution:
With the vehicle's engine OFF, unplug the device for 3 minutes and check each item
–
below before reconnecting.
- Verify that the unit is not surrounded by metal.
If using the window-mount GPS antenna:
- Disconnect the GPS Antenna wire and check the antenna wire and
connector for damage.
- Reconnect the GPS antenna wire to the serial port.
- Reconnect device, start engine and keep the vehicle running or drive it for
10-15 minutes.
Appendix: Troubleshooting Light Indicators
25
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