Shark NV500REF Owner's Manual page 15

ONE HUNDRED EIGHTY (180) DAY REFURBISHED PRODUCT LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period
of one hundred eighty (180) days from the date of purchase when utilized for normal household use, subject to
the following conditions, exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely, at our option, to either: 1) the cost of the repair or
replacement of the unit with a refurbished unit; or 2) an upgrade to a similar model refurbished unit of equal
or greater value. Replacement units/parts will be warranted for the remaining portion of the original (180) one
hundred eighty day warranty period.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by
accident, misuse, abuse, negligent handling, incorrect voltage, vandalism, unsuitable environments, damage
due to faulty packaging or mishandling in transit, natural disasters or other damages beyond SharkNinja
Operating LLC's control. This Limited Warranty does not cover damage or defects caused by or resulting from
damages from shipping or repairs, service or alteration to the product or any of its parts, which have been
performed by a repair person not authorized by SharkNinja Operating LLC. Since this unit has been represented
and sold as a refurbished item, this Limited Warranty does not apply to cosmetic damages or defects, including,
but not limited to, scratches, scuffs, dents, or dings. Operating the unit in violation of the instructions in the
owner's manual will void the warranty terms.
If your appliance fails to operate properly while in use under normal household conditions within the Limited
Warranty period, you may return the complete appliance and accessories with proof of purchase and date,
freight prepaid. For Customer Service support and product specialists, call 1-800-798-7398 or visit our website
sharkclean.com.
If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC's sole
discretion, we will repair or replace it as set out in the second paragraph above, free of charge. Proof of purchase
date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return
shipping and handling must be included.*
Non-durable parts including, but not limited to, filters, brushes and electrical parts which normally require
replacement are specifically excluded from this Limited Warranty.
This Limited Warranty is extended to the original purchaser of this refurbished unit and excludes all other legal,
implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the
specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja
Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states
do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply
to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state
to state or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and
to attach tag to item before packing with your name, complete address and phone number with a note giving
purchase information, model number and what you believe is the problem with the item. We recommend you
insure the package (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your
package "ATTENTION CUSTOMER SERVICE".
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