Advanced Bionics AURIA Product Manual page 12

Auria Troubleshooting Situations:
Problem
Child cannot hear
(no Sound)
FireFly not flashing
Child reports
hearing sounds
that are muffled or
similar to static
Child reports hearing
intermittent sound
Action
1. Verify Processor control settings. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Apply the system sensor to check the system status:
Solid GrEEn light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone System Check for details).
Absence of a GrEEn
• change battery.
• clean battery contacts.
Flashing GrEEn light:
• change headpiece cable Unit.
4. contact programming center or child's family for further troubleshooting.
1. Verify Processor control settings.
2. Visually inspect equipment and check that connections are secure.
If the student can hear: Verify Processor function, using the system sensor. The Processor is
functioning appropriately if the sensor displays a solid
If the student cannot hear: Replace the battery and verify Processor status, using the system
sensor. If the sensor is flashing
1. Verify Processor control settings. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Verify Processor function, using the system sensor.
Solid GrEEn light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone System Check for details).
Absence of a GrEEn
• change battery.
• clean battery contacts.
Flashing GrEEn light:
• change headpiece cable Unit.
4. contact programming center or child's family for further troubleshooting.
1. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Verify Processor status, using the system sensor.
Solid GrEEn light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone Check for details).
Absence of a GrEEn light (with steady
• change battery.
• clean battery contacts.
Flashing GrEEn light:
• change headpiece cable Unit.
4. contact programming center or child's family for further troubleshooting.
Tools for schools by Advanced Bionics
light (but OrAnGE light is present):
GrEEn, refer to the Student Cannot Hear section above.
light (with steady OrAnGE
OrAnGE
12
AURIA® soUnd PRocEssoR Product Guide
GrEEn light. Replace the Firefly.
light):
light):