Advanced Bionics Auria Troubleshooting Manual

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Troubleshooting the

Auria

What do you need in a kit to troubleshoot the Auria?

Spare headpiece and cable

Spare PowerCel

FireFly earhook or The System Sensor

Access to meaning of FireFly displays (see next page).

Access to meaning of System Sensor displays (see next page).

Contact numbers

It might also be useful to have a Dri-Aid kit in case the

processor gets wet.

A PowerCel charger will give you information as to whether the

PowerCel is charging correctly.

If there is a problem with the PowerCel charger try this link

pages 26 to 28

http://www.bionicear.com/userfiles/File/Auria_User_Guide_Engl

ish_-_RevC.pdf

Listening earphones?

Advanced Bionics say that there is no need for listening

earphones as the FireFly or System Sensor will tell you anything

you need to know. If the LED indicates no problem and the

user is still complaining of problems, it is better to replace the

processor.

However, it may be useful to listen to the signal through a

radio aid with listening headphones.

What if the processor gets wet?

Remove the PowerCel or PowerPak from the Auria. Shake out any

excess water. Place the Auria and headpiece in the Dri-Aid Kit

Need help?

Do you have a question about the Auria and is the answer not in the manual?

Page 1 Troubleshooting the Auria What do you need in a kit to troubleshoot the Auria? Spare headpiece and cable Spare PowerCel FireFly earhook or The System Sensor Access to meaning of FireFly displays (see next page). Access to meaning of System Sensor displays (see next page).
Page 2 You could listen to the internal microphone using listening headphones but you will also need to use a headphone booster set. Advanced Bionics do not see the use of a listening headphones as essential. If you have no FireFly, you need a System Sensor which looks like...
Page 3 If not, please refer to the table below: Glows continuously All is well No green light Check battery of processor. Green light flashes Check headpiece once a second retention and change headpiece/cable if necessary. Green light still Ensure that the flickering.
Page 4 • Clean the battery contacts on both your PowerCel and Harmony Processor. • Remove any materials (hat, headband, scarf, etc.) that may be covering the microphone. • You could try another audio input source such as an auxiliary microphone or the Direct Connect earhook interfaced with an audio device (i.e., CD/MP3 player) you will need to use a program that is designated to accept an external audio source.