Digital Equipment VAXstation 2000 Owner's Manual page 57

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Table 2-1 (Cont.): Basic Troubleshooting
Symptom
Video is displayed but
display does not respond
to input devices (key
board,
mouse,
tablet).
An error message may be
displayed.
Raster can be displayed
by turning up the bright
ness
control,
but
no
video or cursor can be
seen even when the con
trast control is at maxi
mum.
Possible Cause
Signal cables are not connected
to the monitor or the sys
tem.
Monitor or system is faulty.
One of the input devicesis dis
connected.
One
of the
input devices
has a faulty or loose connec
tion.
System or one of the input de
vices is faulty.
Signal cables are disconnected
on the monitor or the sys
tem.
Morutor or system is faulty
Suggested Solution
Refer to VAXstation 2000
Hardware Installation
Guide for correct proce
dures to install the ca
bles. Reconnect the sig
nal cables.
Turn the monitor and
system off.
Con
tact Field Service.
Turn the monitor and
system off.
Con
nect
the
input
de
vice.
Turn the moni
tor and system on.
Turn the monitor and
system off.
Discon
nect and reconnect the
input devices.
Turn
the monitor and sys
tem on.
Turn the monitor and
system off.
Con
tact Field Service.
Refer to the VAXsta
tion 2000 Hardware In
stallation Guide for cor
rect procedures to in
stall the cables.
Re
connect the signal ca
bles.
Turn the monitor and
system off.
Con
tact Field Service.
Troubleshooting 2-5

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