MUTOH Rockhopper 3 Extreme User Manual
MUTOH Rockhopper 3 Extreme User Manual

MUTOH Rockhopper 3 Extreme User Manual

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User's Guide
Rockhopper 3 Extreme
For Maintenance Kits, Spares,
Service and Support
Call: +44 (0) 1628 588755
E-mail:
support@colourgen.com

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Summary of Contents for MUTOH Rockhopper 3 Extreme

  • Page 1 User’s Guide Rockhopper 3 Extreme For Maintenance Kits, Spares, Service and Support Call: +44 (0) 1628 588755 E-mail: support@colourgen.com...
  • Page 2 User’s Guide Rockhopper 3 Extreme AP-75198– Rev. 1.2...
  • Page 3: Copyright Notice

    User’s Guide Rockhopper 3 Extreme COPYRIGHT NOTICE © AP-75198– Rev. 1.2...
  • Page 4 User’s Guide Rockhopper 3 Extreme AP-75198– Rev. 1.2...
  • Page 5: Table Of Contents

    User’s Guide Rockhopper 3 Extreme TABLE OF CONTENTS Safety Instructions.................. 7 Product Overview ................. 17 Basics ....................25 Periodical maintenance................ 37 Preparations before printing..............51 Printer menu..................67 AP-75198– Rev. 1.2...
  • Page 6: Troubleshooting

    User’s Guide Rockhopper 3 Extreme Troubleshooting.................. 122 AP-75198– Rev. 1.2...
  • Page 7: Safety Instructions

    User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1 SAFETY INSTRUCTIONS 1.1 Regulations .........................8 1.2 Managing VOC’s ......................9 1.3 Handling inks and waste....................9 1.4 Warning, Cautions and notes ..................10 1.5 Safety Instructions ....................10 1.6 Warning labels ......................12 AP-75198– Rev. 1.2...
  • Page 8: Regulations

    User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1.1 REGULATIONS ICES AP-75198– Rev. 1.2...
  • Page 9: Managing Voc's

    User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1.2 MANAGING VOC’S When Mutoh printers with (low)-Solvent inks are used, volatile organic compounds (VOCs) will be released. In order to protect human health and the environment, VOCs must be managed. This means VOCs need to be controlled and compliance with all local, state and federal environmental, occupational health and safety regulations on VOCs in the atmosphere and in the workplace is needed.
  • Page 10: Warning, Cautions And Notes

    1.4 WARNING, CAUTIONS AND NOTES Safety terms Details Important Caution Notes 1.5 SAFETY INSTRUCTIONS Machines must be installed according to Mutoh’s Installation Guide also after moving machines to another location; maintenance needs to be done according to the maintenance manual. AP-75198– Rev. 1.2...
  • Page 11 User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS AP-75198– Rev. 1.2...
  • Page 12: Warning Labels

    User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1.6 WARNING LABELS 1.6.1 Handling the warning labels 1.6.2 Locations and types of warning labels AP-75198– Rev. 1.2...
  • Page 13 User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS N° Type AP-75198– Rev. 1.2...
  • Page 14 User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS AP-75198– Rev. 1.2...
  • Page 15 User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS N° Type CAUTION N° Description AP-75198– Rev. 1.2...
  • Page 16 User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS AP-75198– Rev. 1.2...
  • Page 17: Product Overview

    User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2 PRODUCT OVERVIEW 2.1 Printer ........................18 2.2 Operation panel ......................20 2.3 Heater system ......................22 2.4 Installation environment ..................23 AP-75198– Rev. 1.2...
  • Page 18: Printer

    User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1 PRINTER 2.1.1 Front N° Name Function AP-75198– Rev. 1.2...
  • Page 19 User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1.2 Rear N° Connection AP-75198– Rev. 1.2...
  • Page 20: Operation Panel

    User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.2 OPERATION PANEL N° Name Normal Setup menu display AP-75198– Rev. 1.2...
  • Page 21 User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW N° Name Colour Status Function AP-75198– Rev. 1.2...
  • Page 22: Heater System

    User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.3 HEATER SYSTEM Heater element Temperature Function Notes AP-75198– Rev. 1.2...
  • Page 23: Installation Environment

    User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.4 INSTALLATION ENVIRONMENT Important Do not place the printer on a location under the following conditions. Doing so may cause the product to fall, become damaged, or cause injury. Unstable surfaces...
  • Page 24 User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW Notes 2.4.2 Working space AP-75198– Rev. 1.2...
  • Page 25: Basics

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3 BASICS AP-75198– Rev. 1.2...
  • Page 26 User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.1 POWERING ON CYCLE Caution EFORE POWERING THE PRINTER MAKE SURE THAT THE WASTE BOTTLE IS INSTALLED AND THAT THE WASTE TUBES ARE CONNECTED TO THE WASTE BOTTLE Step 1 :...
  • Page 27 User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS Step 6 : Step 7 : Notes If there are any problems during the initial start-up operation, the printer will display a message on the operation panel, and the operation may stop. If the operation stops, refer to "Troubleshooting", and take the appropriate actions.
  • Page 28: Step

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.3 LOADING MEDIA 3.3.1 Loading roll media Please refer to the User’s Guide of the Unwinder/Winder 100 or the T- winder to know how to load roll media. 3.3.2 Loading sheet media...
  • Page 29 User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS Step 7 : Menu Choice Description Step 8 : Step 9 : Menu Choice Description ENTER Step 10 : Step 11 : AP-75198– Rev. 1.2...
  • Page 30: Replacing Ink Cassettes

    CHAPTER 3 : BASICS 3.4 REPLACING INK CASSETTES Important In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit. Caution EFORE USING THE INK AND CLEANING CASSETTES...
  • Page 31: Replacement Procedure

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.4.2 Types 3.4.3 Replacement procedure Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : AP-75198– Rev. 1.2...
  • Page 32: Replacing Cutting Blade

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.5 REPLACING CUTTING BLADE 3.5.1 Replacement time 3.5.2 Replacement procedure Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : Step 7 :...
  • Page 33: Replacing The Waste Bottle

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.6 REPLACING THE WASTE BOTTLE 3.6.1 Replacement Time 3.6.2 Replacement Procedures Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : AP-75198– Rev. 1.2...
  • Page 34: Transfer And Transportation

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.7 TRANSFER AND TRANSPORTATION 3.7.1 Transferring the printer Caution Keep the printer horizontally during transfer. Do not tilt the printer, stand it against a wall, or turn it upside down. Doing so may cause ink to leak inside the printer.
  • Page 35: Transporting The Printer

    User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS (2) After the transfer Step 1 : Step 2 : Step 3 : Step 4 : 3.7.2 Transporting the printer AP-75198– Rev. 1.2...
  • Page 36 User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS AP-75198– Rev. 1.2...
  • Page 37: Periodical Maintenance

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4 PERIODICAL MAINTENANCE 4.1 Done by end user......................38 4.2 Done by authorised Mutoh technician..............49 AP-75198– Rev. 1.2...
  • Page 38: Done By End User

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1 DONE BY END USER Important In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit. N° Action...
  • Page 39: Weekly Maintenance

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.1 Weekly Maintenance Step 1 : Step 2 : Step 3 : Step 4 : AP-75198– Rev. 1.2...
  • Page 40 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Step 1 : Step 2 : Step 3 : Step 4 : Caution Make sure not to touch the nozzle plate. This could lead to poorer print quality. It is recommended to wear gloves (2) as shown on the picture below.
  • Page 41: Every 2 Weeks Maintenance

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.2 Every 2 weeks maintenance Step 1 : Step 2 : Caution It is recommended to wear gloves as shown on the picture below. Step 3 : AP-75198– Rev. 1.2...
  • Page 42: Monthly Maintenance

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.3 Monthly maintenance Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : Notes AP-75198– Rev. 1.2...
  • Page 43 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Notes Step 1 : Step 2 : Step 3 : Step 4 : Notes Step 5 : AP-75198– Rev. 1.2...
  • Page 44: Every 6 Months Maintenance

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.4 Every 6 months maintenance Step 1 : Step 2 : Step 3 : Step 4 : AP-75198– Rev. 1.2...
  • Page 45 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.5 Cleaning Important Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire. Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire.
  • Page 46 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE (1) Cleaning frequency (2) Cleaning procedure Step 1 : Step 2 : Do not blow off media dust inside the printer using an air dusting machine. Doing so may cause noise to occur from inside the printer.
  • Page 47 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Step 1 : Caution Be sure not to pinch your fingers while opening and closing the front cover. Step 2 : Step 3 : Step 4 : Step 5 :...
  • Page 48 User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Step 8 : Step 9 : AP-75198– Rev. 1.2...
  • Page 49: Done By Authorised Mutoh Technician

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.2 DONE BY AUTHORISED MUTOH TECHNICIAN N° Action Frequency Please refer to the latest spare part price list for the part numbers of the maintenance kits. AP-75198– Rev. 1.2...
  • Page 50: User's Guide Rockhopper 3 Extreme

    User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE AP-75198– Rev. 1.2...
  • Page 51: Preparations Before Printing

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5 PREPARATIONS BEFORE PRINTING 5.1 Using media ......................52 5.2 Testprinting.......................55 5.3 Set the correct distance adjust (step)..............61 5.4 i² Technology ......................64 5.5 Printing flow ......................66 AP-75198– Rev. 1.2...
  • Page 52: Using Media

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.1 USING MEDIA 5.1.1 Media range FULL overview of today's Mutoh Media Range click here AP-75198– Rev. 1.2...
  • Page 53: Cautions On Handling Media

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.1.2 Cautions on handling media Temperature Humidity 5.1.3 Precaution on storing media AP-75198– Rev. 1.2...
  • Page 54: The Printing Area

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.1.4 The printing area AP-75198– Rev. 1.2...
  • Page 55: Testprinting

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2 TESTPRINTING Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Setup items Parameters Description Step 6 : Step 7 : AP-75198– Rev. 1.2...
  • Page 56: Setup List

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.1 Setup List AP-75198– Rev. 1.2...
  • Page 57 User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.2 NozzleCheck Notes If printing quality declines, or if missing dots are evident after the NozzleCheck, the print heads need to be cleaned. Refer to “Head cleaning" to perform head cleaning. After finishing the head cleaning, wait for 10 minutes and perform the NozzleCheck again.
  • Page 58 User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.3 Alignment Notes Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : AP-75198– Rev. 1.2...
  • Page 59: Colour Palette

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.4 Colour palette AP-75198– Rev. 1.2...
  • Page 60: Maintenance Record

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.5 Maintenance record Notes AP-75198– Rev. 1.2...
  • Page 61: Set The Correct Distance Adjust (Step)

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.3 SET THE CORRECT DISTANCE ADJUST (STEP) 5.3.1 Basics about the step UNDERFEED OVERFEED Notes AP-75198– Rev. 1.2...
  • Page 62: How To Determine And Change The Step

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.3.2 How to determine and change the step Step 1 : Step 2 : Notes Step 3 : Step 4 : Step 5 : Step 6 : AP-75198– Rev. 1.2...
  • Page 63: How To Change The Step On The Fly

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING Step 7 : Step 8 : Step 9 : 5.3.3 How to change the step on the fly. Step 1 : Step 2 : AP-75198– Rev. 1.2...
  • Page 64: I² Technology

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.4 i² TECHNOLOGY Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 65 User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING Weaving User Tip Print Modes 2 pass 4 pass method Supported Sign / Quality Picture / Speed Stitch Classic AP-75198– Rev. 1.2...
  • Page 66: Printing Flow

    User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.5 PRINTING FLOW ELECT MEDIA OAD MEDIA ERFORM OZZLE HECK AND CLEANINGS IF NECESSARY ET STEP ELECT IMAGE OAD DEDICATED PROFILE AND RIP IMAGE ECIDE WHICH WEAVING PATTERN SHOULD BE USED...
  • Page 67: Printer Menu

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6 PRINTER MENU 6.1 How to work in the menu ..................70 6.2 Operation panel IN standby mode................72 6.3 Operation panel during printing ................76 6.4 Operation panel after printing .................79 AP-75198– Rev. 1.2...
  • Page 68 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5 Menu overview (1/7 – 7/7)..................81 AP-75198– Rev. 1.2...
  • Page 69 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU AP-75198– Rev. 1.2...
  • Page 70: Main Screen

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.1 HOW TO WORK IN THE MENU 6.1.1 Main screen N° Position Description Example 6.1.2 Menu screen N° Position Description Example AP-75198– Rev. 1.2...
  • Page 71: Changing Between The Screens

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.1.3 Changing between the screens AP-75198– Rev. 1.2...
  • Page 72: Operation Panel In Standby Mode

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.2 OPERATION PANEL IN STANDBY MODE For information of the name and function of each key, refer to "Operation panel". 6.2.1 [F1] – Feeding, Cutting media and Step Adjust Step 1 :...
  • Page 73 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.2.2 [F2] - Cleaning the heads Step 1 : Step 2 : Step 3 : Setup items Key name Parameters Description Step 4 : 6.2.3 [F3] - Controlling the heater elements...
  • Page 74 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU AP-75198– Rev. 1.2...
  • Page 75 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.2.4 [F4] - Operating the pressure rollers Step 1 : Status of the printer Operation after the [F4] key has been pressed 6.2.5 [ENTER] - Print mode check Step 1 : N°.
  • Page 76: Operation Panel During Printing

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.3 OPERATION PANEL DURING PRINTING 6.3.1 When heaters are not ready Step 1 : Step 2 : 6.3.2 When heaters are ready AP-75198– Rev. 1.2...
  • Page 77 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Step 1 : Step 2 : Setup items Key name Parameters Description Step 3 : Step 1 : Step 2 : Step 3 : AP-75198– Rev. 1.2...
  • Page 78 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 1) Menu 1/4 It is only possible to cancel a print in this menu! 2) Menu 2/4 and 3/4 4) Menu 4/4 AP-75198– Rev. 1.2...
  • Page 79: Operation Panel After Printing

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.4 OPERATION PANEL AFTER PRINTING 6.4.1 Cut off media with the printer knife Step 1 : Step 2 : Step 3 : Step 4 : If the front edge of the roll media is not straight when you load new roll media, you should cut its edge.
  • Page 80: Manually Cut Off Media

    User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.4.2 Manually cut off media Step 1 : Step 2 : AP-75198– Rev. 1.2...
  • Page 81 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5 MENU OVERVIEW (1/7 – 7/7) Ink/ChipStatus OriginSet TestPrint MediaSet PrintMode Command Layout Function RollSetup Centro. Network Utility Initial DataDump InkManager H. Unlock WiperClean TankChg. TubingFlush VersionCheck Area AP-75198– Rev. 1.2...
  • Page 82 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.1 Setup Menu 1/7 Setup items Parameters Description Parameter 1 : Parameter 2 Param. 1 Ink Colour Param. 2 Ink Remaining: AP-75198– Rev. 1.2...
  • Page 83 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 84 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 85 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 86 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 87 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description [Middle] Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 88 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 89 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 90 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 91 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Length Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 92 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 93 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.2 Setup Menu 2/7 Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 94 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description 360 × 360 dpi Setup items Parameters Description 1 pass AP-75198– Rev. 1.2...
  • Page 95 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 96 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 97 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Weaving User Tip Print Modes 2 pass 4 pass method Supported Sign / Quality Picture / Speed Stitch Classic AP-75198– Rev. 1.2...
  • Page 98 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Drying time Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 99 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 100 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description The layout function automatically determines the size of printing data sent from the computer, and then determines the amount of roll media required without wasting media.
  • Page 101 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 102 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.3 Setup Menu 3/7 Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 103 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 104 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 105 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.4 Setup Menu 4/7 Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 106 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 107 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 108 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 109 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 110 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 111 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 112 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 113 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 114 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 115 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.5 Setup Menu 5/7 Parameters Description Dump printing is used by service persons to check the functions of the printer. Do not use this function for normal printing. Setup items...
  • Page 116 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Message Time Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 117 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Message Time Important Leave this setting to “OFF” Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 118 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Cassette Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 119 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.6 Setup Menu 6/7 Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 120 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description Step 1 : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : AP-75198– Rev. 1.2...
  • Page 121 User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.7 Setup Menu 7/7 Setup items Parameters Description Setup items Parameters Description AP-75198– Rev. 1.2...
  • Page 122 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7 TROUBLESHOOTING 7.1 Introduction......................123 7.2 Failures and malfunctions of the printer ..............123 7.3 Error messages ......................129 7.4 When media jams occur..................134 7.5 Emergency capping procedure ................135 AP-75198– Rev. 1.2...
  • Page 123: Introduction

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.1 INTRODUCTION Notes 7.2 FAILURES AND MALFUNCTIONS OF THE PRINTER (1) The printer does not work after switching it ON. N° Possible cause Solutions Reference (2) The printer does not work after media has been loaded.
  • Page 124 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (4) The printer does not print and an error is generated after data has been sent from a computer. N° Possible cause Solutions References (5) Printouts are partially blurred or missing.
  • Page 125 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (7) Media jams occur frequently. Notes N° Possible cause Solutions References (8) Roll media cannot be cut correctly. N° Possible cause Solutions References (9) You cannot perform initial ink charging. N°...
  • Page 126 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (11) The media is off or damaged when loading it. Notes N° Possible cause Solutions References (12) Media is damaged during media Initial. Notes N° Possible cause Solutions References AP-75198– Rev. 1.2...
  • Page 127 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (13) Tracing media or other thin media cannot be detected. N° Possible cause Solutions References (14) Media size is wrong during media Initial. N° Possible cause Solutions References (15) Media is crooked while printing.
  • Page 128 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (17) The printed lines are blurred. N° Possible cause Solutions References (18) White or black lines on printouts. N° Possible cause Solutions References (19) Lines are missing. N° Possible cause Solutions References (20) "Bubbles"...
  • Page 129: Error Messages

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.3 ERROR MESSAGES 7.3.1 Status messages (1) Displays the operational status (1) N° Display Solutions References (2) Displays of the operational status (2) N° Display Solutions References AP-75198– Rev. 1.2...
  • Page 130: Message Type Error Display And Solutions

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.3.2 Message type error display and solutions (1) Error messages regarding media feeding N° Display Descriptions Solutions References (2) Error messages regarding warnings of the remaining ink N° Display Descriptions Solutions...
  • Page 131: Data Error Display And Solutions

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (3) Other error messages N° Display Descriptions Solutions References Notes 7.3.3 Data error display and solutions N° Message Descriptions Solution Reference Notes AP-75198– Rev. 1.2...
  • Page 132: Command Error Display And Solutions

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.3.4 Command error display and solutions N° Message Descriptions Solution Reference Notes AP-75198– Rev. 1.2...
  • Page 133: Error Requiring A Restart

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.3.5 Error requiring a restart N° Message Descriptions Solutions References Notes AP-75198– Rev. 1.2...
  • Page 134: When Media Jams Occur

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.4 WHEN MEDIA JAMS OCCUR 7.4.1 How to remove a piece of media (cut media) Notes Caution Be sure not to pinch your fingers while opening and closing media cover. 7.4.2 How to remove a piece of media (roll media)
  • Page 135: Emergency Capping Procedure

    User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.5 EMERGENCY CAPPING PROCEDURE Step 1 : Step 2 : AP-75198– Rev. 1.2...
  • Page 136 User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING Step 3 : Step 4 : Step 5 : Step 6 : Step 7 : AP-75198– Rev. 1.2...

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