User’s Guide Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1.2 MANAGING VOC’S When Mutoh printers with (low)-Solvent inks are used, volatile organic compounds (VOCs) will be released. In order to protect human health and the environment, VOCs must be managed. This means VOCs need to be controlled and compliance with all local, state and federal environmental, occupational health and safety regulations on VOCs in the atmosphere and in the workplace is needed.
1.4 WARNING, CAUTIONS AND NOTES Safety terms Details Important Caution Notes 1.5 SAFETY INSTRUCTIONS Machines must be installed according to Mutoh’s Installation Guide also after moving machines to another location; maintenance needs to be done according to the maintenance manual. AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.4 INSTALLATION ENVIRONMENT Important Do not place the printer on a location under the following conditions. Doing so may cause the product to fall, become damaged, or cause injury. Unstable surfaces...
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User’s Guide Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW Notes 2.4.2 Working space AP-75198– Rev. 1.2...
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User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.1 POWERING ON CYCLE Caution EFORE POWERING THE PRINTER MAKE SURE THAT THE WASTE BOTTLE IS INSTALLED AND THAT THE WASTE TUBES ARE CONNECTED TO THE WASTE BOTTLE Step 1 :...
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User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS Step 6 : Step 7 : Notes If there are any problems during the initial start-up operation, the printer will display a message on the operation panel, and the operation may stop. If the operation stops, refer to "Troubleshooting", and take the appropriate actions.
User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.3 LOADING MEDIA 3.3.1 Loading roll media Please refer to the User’s Guide of the Unwinder/Winder 100 or the T- winder to know how to load roll media. 3.3.2 Loading sheet media...
CHAPTER 3 : BASICS 3.4 REPLACING INK CASSETTES Important In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit. Caution EFORE USING THE INK AND CLEANING CASSETTES...
User’s Guide Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.7 TRANSFER AND TRANSPORTATION 3.7.1 Transferring the printer Caution Keep the printer horizontally during transfer. Do not tilt the printer, stand it against a wall, or turn it upside down. Doing so may cause ink to leak inside the printer.
User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1 DONE BY END USER Important In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit. N° Action...
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User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Step 1 : Step 2 : Step 3 : Step 4 : Caution Make sure not to touch the nozzle plate. This could lead to poorer print quality. It is recommended to wear gloves (2) as shown on the picture below.
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User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.5 Cleaning Important Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire. Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire.
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User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE (1) Cleaning frequency (2) Cleaning procedure Step 1 : Step 2 : Do not blow off media dust inside the printer using an air dusting machine. Doing so may cause noise to occur from inside the printer.
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User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE Step 1 : Caution Be sure not to pinch your fingers while opening and closing the front cover. Step 2 : Step 3 : Step 4 : Step 5 :...
User’s Guide Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.2 DONE BY AUTHORISED MUTOH TECHNICIAN N° Action Frequency Please refer to the latest spare part price list for the part numbers of the maintenance kits. AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.1 USING MEDIA 5.1.1 Media range FULL overview of today's Mutoh Media Range click here AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.1.2 Cautions on handling media Temperature Humidity 5.1.3 Precaution on storing media AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.1 Setup List AP-75198– Rev. 1.2...
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User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.2.2 NozzleCheck Notes If printing quality declines, or if missing dots are evident after the NozzleCheck, the print heads need to be cleaned. Refer to “Head cleaning" to perform head cleaning. After finishing the head cleaning, wait for 10 minutes and perform the NozzleCheck again.
User’s Guide Rockhopper 3 Extreme CHAPTER 5 : PREPARATIONS BEFORE PRINTING 5.5 PRINTING FLOW ELECT MEDIA OAD MEDIA ERFORM OZZLE HECK AND CLEANINGS IF NECESSARY ET STEP ELECT IMAGE OAD DEDICATED PROFILE AND RIP IMAGE ECIDE WHICH WEAVING PATTERN SHOULD BE USED...
User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6 PRINTER MENU 6.1 How to work in the menu ..................70 6.2 Operation panel IN standby mode................72 6.3 Operation panel during printing ................76 6.4 Operation panel after printing .................79 AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.1 HOW TO WORK IN THE MENU 6.1.1 Main screen N° Position Description Example 6.1.2 Menu screen N° Position Description Example AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.2 OPERATION PANEL IN STANDBY MODE For information of the name and function of each key, refer to "Operation panel". 6.2.1 [F1] – Feeding, Cutting media and Step Adjust Step 1 :...
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User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.2.4 [F4] - Operating the pressure rollers Step 1 : Status of the printer Operation after the [F4] key has been pressed 6.2.5 [ENTER] - Print mode check Step 1 : N°.
User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.3 OPERATION PANEL DURING PRINTING 6.3.1 When heaters are not ready Step 1 : Step 2 : 6.3.2 When heaters are ready AP-75198– Rev. 1.2...
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User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 1) Menu 1/4 It is only possible to cancel a print in this menu! 2) Menu 2/4 and 3/4 4) Menu 4/4 AP-75198– Rev. 1.2...
User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.4 OPERATION PANEL AFTER PRINTING 6.4.1 Cut off media with the printer knife Step 1 : Step 2 : Step 3 : Step 4 : If the front edge of the roll media is not straight when you load new roll media, you should cut its edge.
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User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU Setup items Parameters Description The layout function automatically determines the size of printing data sent from the computer, and then determines the amount of roll media required without wasting media.
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User’s Guide Rockhopper 3 Extreme CHAPTER 6 : PRINTER MENU 6.5.5 Setup Menu 5/7 Parameters Description Dump printing is used by service persons to check the functions of the printer. Do not use this function for normal printing. Setup items...
User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.1 INTRODUCTION Notes 7.2 FAILURES AND MALFUNCTIONS OF THE PRINTER (1) The printer does not work after switching it ON. N° Possible cause Solutions Reference (2) The printer does not work after media has been loaded.
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User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (4) The printer does not print and an error is generated after data has been sent from a computer. N° Possible cause Solutions References (5) Printouts are partially blurred or missing.
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User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (7) Media jams occur frequently. Notes N° Possible cause Solutions References (8) Roll media cannot be cut correctly. N° Possible cause Solutions References (9) You cannot perform initial ink charging. N°...
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User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (11) The media is off or damaged when loading it. Notes N° Possible cause Solutions References (12) Media is damaged during media Initial. Notes N° Possible cause Solutions References AP-75198– Rev. 1.2...
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User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (13) Tracing media or other thin media cannot be detected. N° Possible cause Solutions References (14) Media size is wrong during media Initial. N° Possible cause Solutions References (15) Media is crooked while printing.
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User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING (17) The printed lines are blurred. N° Possible cause Solutions References (18) White or black lines on printouts. N° Possible cause Solutions References (19) Lines are missing. N° Possible cause Solutions References (20) "Bubbles"...
User’s Guide Rockhopper 3 Extreme CHAPTER 7 : TROUBLESHOOTING 7.4 WHEN MEDIA JAMS OCCUR 7.4.1 How to remove a piece of media (cut media) Notes Caution Be sure not to pinch your fingers while opening and closing media cover. 7.4.2 How to remove a piece of media (roll media)
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