Codonics Horizon User Manual page 201

Table 12-1. Startup and Print Job Troubleshooting (cont.)
Problem
Image transfers but the
image's cell on the printed
sheet is empty. Instead,
the cell contains the
message "image
processing failed."
Imager settings are
unexpectedly changed.
Sheet and/or image
settings on printed sheets
do not reflect what is set
through the control panel.
Status screen indicates
"Head cooling, please
wait ..." for extended
period of time (greater
than one minute), or this
message displays often.
Possible Causes
Unknown or corrupt image file format.
The control panel menus were
accessed and parameters were
changed unintentionally.
Settings entered through the DICOM
application interface or the Job Settings
file associated with the selected
Horizon imager Called AE Title are
overriding the imager's User Default
Settings.
Improper ventilation.
Solutions
Make sure images being sent to the
imager are one of the supported
formats (refer to the specifications in
Appendix B).
Make sure the sending application is
not sending corrupt or incomplete
images.
Check to see if the imager's default
settings are what you expect. If not,
change them.
You can restore the imager default
settings from backup media (refer to
"Restoring the Configuration Settings
from Backup Media" on page 2-24).
To use the User Default Settings
specified at the control panel, select a
Horizon imager Called AE Title that
does not specify any Job Settings
parameters (for example, Print_SCP).
Also, do not specify any custom
settings through the DICOM application
interface or PostScript printer settings.
All settings will then defer to the
imager's User Default Settings.
Allow at least 10 cm (4 in.) at back and
sides of imager.
Move imager to a cooler location.
Horizon Imager User's Manual 12-5