Quick Reference Guide - Generac Power Systems 20 kW Synergy Owner's Manual

Quick Reference Guide

To clear an active alarm, press the OFF button, the ENTER button, and then press AUTO. If the alarm reoccurs,
contact an IASD.
Active Alarm LED
FLASHING
NONE
GREEN
HIGH
RED
TEMPERATURE
OVERLOAD
RED
REMOVE LOAD
RPM SENSE
RED
LOSS
NOT ACTIVATED NONE
NONE GREEN
LOW OIL
RED
PRESSURE
RPM SENSE
RED
LOSS
OVERCRANK RED
LOW VOLTS
RED
REMOVE LOAD
FUSE PROBLEM RED
OVERSPEED RED
UNDERVOLTAGE RED
UNDERSPEED RED
STEPPER
RED
OVERCURRENT
MISWIRE RED
Owner's Manual for 60 Hz Synergy™ Generators
Problem
Unit running in AUTO but
Check MLCB.
no power in house.
Unit shuts down during Check the LEDs /
operation. screen for alarms.
Unit shuts down during Check the LEDs /
operation. screen for alarms.
Unit was running and
Check the LEDs /
shut down, attempts to
screen for alarms.
restart.
Unit will not start in Check if screen says
AUTO with utility loss. unit not activated.
Unit will not start in Check screen for start
AUTO with utility loss. delay countdown.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. screen for alarms.
Troubleshooting / Quick Reference Guide
Things to Check
Check MLCB. If it is ON, contact an IASD.
Check ventilation around the generator,
intake, exhaust, and rear of generator. If no
obstructions are present, contact an IASD.
Clear alarm and remove household loads
from the generator. Put in AUTO and
restart.
Clear alarm and remove household loads
from the generator. Put into AUTO and
restart. If generator does not start, contact
an IASD.
Refer to "Activation" in installation manual.
(p/n 0L6632)
If the startup delay is greater than
expected, contact an IASD to adjust from 2
to 1500 seconds.
Check oil level and add oil as needed. If oil
level is correct, contact an IASD.
Clear alarm. Using the control panel, check
the battery by navigating to the BATTERY
MENU option from the MAIN MENU. If bat-
tery condition displays GOOD, contact an
IASD. If control panel displays CHECK
BATTERY, replace the battery.
Check fuel line shutoff valve is ON. Clear
alarm. Start the unit in MANUAL. If it does
not start, or starts and runs rough, contact
an IASD.
Clear alarm and remove household loads
from the generator. Put in AUTO and
restart.
Check the 7.5 amp fuse. If it is blown,
replace it with an ATO 7.5 amp fuse. If the
fuse is intact, contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Solution
37