Generac Power Systems 20 kW Synergy Owner's Manual
Generac Power Systems 20 kW Synergy Owner's Manual

Generac Power Systems 20 kW Synergy Owner's Manual

60 hz air-cooled generators
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Owner's Manual
60 Hz Air-Cooled Generators
20kW Synergy™
This product is not intended to be used in
a critical life support application. Failure to
adhere to this warning could result in
death or serious injury.
Register your Generac product at:
WWW.GENERAC.COM
1-888-GENERAC
(888-436-3722)
WARNING
(000209a)

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  • Page 1 Owner’s Manual 60 Hz Air-Cooled Generators 20kW Synergy™ WARNING This product is not intended to be used in a critical life support application. Failure to adhere to this warning could result in death or serious injury. (000209a) Register your Generac product at: WWW.GENERAC.COM 1-888-GENERAC (888-436-3722)
  • Page 2 Use this page to record important information about your generator set. Record the information found on your unit data label on this page. See General Information for the location of the unit Model: data label. The unit has a label plate affixed to the inside partition, to the left of the control panel console as shown in Figure 2-1.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Safety Rules Opening the Lid ............10 Removing the Front Access Panel ......10 Introduction ............1 Intake Side Panel Removal ........11 Read This Manual Thoroughly ........1 Main Line Circuit Breaker (Generator Disconnect) ..12 Safety Alerts ............1 LED Indicator Lights ..........12 How to Obtain Service ..........1 Control Panel Interface ........
  • Page 4 Table of Contents Spark Plugs ............28 Valve Clearance Adjustment ......29 Check Valve Clearance ..........29 Adjust Valve Clearance ..........29 Battery Maintenance ..........30 Cleaning the Sediment Trap ......31 Attention After Submersion ......31 Corrosion Protection .........32 Remove From, and Return To Service Procedure ..........32 Remove From Service ..........
  • Page 5: Section 1: Safety Rules Introduction

    Safety Rules Section 1: Safety Rules Introduction DANGER Thank purchasing this compact, high Indicates a hazardous situation which, if not avoided, performance, air-cooled, engine-driven generator. It is will result in death or serious injury. designed to automatically supply electrical power to operate critical loads during a utility power failure.
  • Page 6: Safety Rules

    Safety Rules Safety Rules WARNING Study these SAFETY RULES carefully before installing, Accidental Start-up. Disconnect the negative battery operating, or servicing this equipment. Become familiar cable, then the positive battery cable when working with this owner’s manual and with the unit. The generator on unit.
  • Page 7: Exhaust Hazards

    Safety Rules Electrical Hazards WARNING DANGER Risk of injury. Do not operate or service this machine if not fully alert. Fatigue can impair the Electrocution. Contact with bare wires, ability to service this equipment and could result terminals, and connections while generator in death or serious injury.
  • Page 8: Fire Hazards

    Safety Rules Fire Hazards Explosion Hazards DANGER WARNING Fire hazard. Do not obstruct cooling and ventilating airflow around the generator. Inadequate ventilation could result in fire hazard, possible equipment damage, death or serious injury. (000217) (000192) DANGER WARNING Connection of fuel source must be done by a qualified Fire and explosion.
  • Page 9: Section 2: General Information

    General Information Section 2: General Information Synergy Operating Principle Large Load (Not Overload) The engine always runs at a speed appropriate for the Benefits attached load. When a large load is applied, the fast loadshed signal is activated. All loads attached to the The Synergy 20 kW generator brings exciting new loadshed controller in the transfer switch are dropped technology to the Home Standby Generator.
  • Page 10: The Generator

    General Information The AVR cooling air inlet includes a filter. Verify the filter Check the filter at regular maintenance intervals to verify is installed and properly seated at time the unit is proper airflow. installed. The Generator 003589 Figure 2-1. Components and Control Locations Lock with Cover Oil Dipstick Oil Drain Hose...
  • Page 11: Specifications

    General Information Specifications Generator Engine Model 20 kW Synergy Model 20 kW Synergy Rated Voltage Type of Engine G-Force 1000 Series Rated Maximum Load Current Number of Cylinders 83.3 (Amps) at rated voltage (LP)* Displacement 999 cc Main Circuit Breaker...
  • Page 12: Emission Information

    See the installation manual for complete instructions. - Air Cleaner - Carburetor and Mixer Assembly Replacement Parts Fuel Metering - Fuel Regulator - Spark Plug Description 20 kW Synergy Ignition - Ignition Module 26R Exide Battery 0H3421S - Exhaust Manifold Spark Plug 0G0767A...
  • Page 13: Accessories

    General Information Accessories NOTE: Performance enhancing accessories are available for air-cooled generators. Contact an IASD or visit www.generac.com for additional information on replacement parts, accessories, and extended warranties. See also http://www.ordertree.com/generac/air-cooled-homestandby-generators/. Accessory Description Cold Weather Accessories*— • • Battery Pad Warmer Recommended in areas where temperatures fall below 0 °F (-18 °C).
  • Page 14: Section 3: Operation

    Operation Section 3: Operation Site Prep Verification Generator Enclosure The lid will be locked. A set of keys is attached to the The generator must be installed so that airflow into and intake side of the generator. out of the generator is not impeded. Verify that all shrubs or tall grasses within 3 ft (0.91 m) of the intake and 1.
  • Page 15: Intake Side Panel Removal

    Operation 001797 Figure 3-1. Side Lock Location and Front Panel Removal Intake Side Panel Removal 3. Lift the intake panel up and away from the generator. Figure 3-2. The intake side panel (A) must be NOTE: Always lift the intake side panel straight up removed to access the battery compartment, fuel before pulling away from enclosure.
  • Page 16: Main Line Circuit Breaker (Generator Disconnect)

    Operation Main Line Circuit Breaker (Generator NOTE: Yellow Maintenance or Warning LED may be on at the same time as either the Red or Green LED. Disconnect) This is a 2-pole breaker rated according to relevant Control Panel Interface specifications. See (A) in Figure 3-3.
  • Page 17: Using The Auto/Off/Manual Interface

    Operation Using the AUTO/OFF/MANUAL Interface Menu Displays Interface The LCD Panel Button Description of Operation Feature Description This button activates fully automatic system Default page that is displayed if no buttons are operation. It allows the unit to automatically pressed for 60 seconds. Normally shows start and exercise the generator according to current status message and the current date Setting the Exercise...
  • Page 18: Menu System Navigation

    Operation Menu System Navigation To get to the MENU, use the ESCAPE button from any page. You may need to press the ESCAPE button several times ↑ ↓ before reaching the MENU page. Navigate to the desired menu by using the buttons.
  • Page 19 Operation Current Date/Time UP ARROW = 02/14/16 07:40 DATE/TIME DOWN ARROW = ENTER Run Hours (H) SUB MENUS ENTER ENTER MAINT: Run Hrs MAINT ENTER Maint. Log Scheduled Access Requires Password DEALER ENTER ENTER - 1 thru 50 + EXAMPLE: "Battery Maintained"...
  • Page 20: Setting The Exercise Timer

    Table 3-1. Generator Exercise switch using the means provided (such as a main Characteristics line utility breaker). Generator Size 20 kW Synergy 4. Use the manual transfer handle (A in Figure 3-9) inside the transfer switch to move the main...
  • Page 21 Operation 002565 Figure 3-9. Manual Transfer Switch Operation • Will not transfer to generator if utility is present. • Will transfer to generator if utility fails (below 65% of nominal for five consecutive seconds) after warm-up. MANUAL • Will transfer back when utility returns for 15 consecutive seconds. The engine will continue to run until removed from the MANUAL mode.
  • Page 22: Transfer To Utility Power Source

    Operation Automatic Sequence of Operation Transfer to Utility Power Source When utility power has been restored, transfer to utility Utility Failure source and shut down the generator. Proceed as follows to manually transfer to utility power and shut down the With the generator set to AUTO, when utility fails (below generator: 65% of nominal) a 5 second (dealer programmable) line...
  • Page 23: Load Transfer

    Operation Load Transfer The transfer of load when the generator is running is dependent upon the operating mode. Shutting Generator Down While Under Load Or During An Extended Outage Proceed as follows to turn the generator off during utility outages to perform maintenance or conserve fuel: To turn the generator OFF (while running in AUTO and online): 1.
  • Page 24 Operation This page intentionally left blank. Owner’s Manual for 60 Hz Synergy™ Generators...
  • Page 25: Section 4: Maintenance

    Maintenance Before Servicing Regular maintenance will improve performance and WARNING extend engine/equipment life. Generac Power Systems, Inc. recommends that all maintenance work be Moving Parts. Avoid AVR fan housing for 80 performed by an Independent Authorized Service Dealer minutes after generator shutdown. Fan (IASD).
  • Page 26: Preparing For Maintenance

    Maintenance Preparing for Maintenance DANGER Automatic start-up. Disconnect utility power and render unit inoperable before working on unit. Failure to do so will result in death or serious injury. (000191) Before performing any maintenance, proceed as follows to prevent the generator from accidental startup: 1.
  • Page 27: Service Schedule

    Maintenance Service Schedule Table 4-1. Service Maintenance Schedule Daily If Running Schedule A Schedule B Continuously Every Every Two Every Four Every 1000 Service Years Years hours Year or 200 Hours or 400 Hours Before Each Use Check Enclosure Louvers ●...
  • Page 28: Maintenance Log

    Maintenance Maintenance Log Battery inspection and charge check Dates Performed: Oil, oil filter, air filter, and spark plug replacement Dates Performed: Valve Adjustment Dates Performed: Checking Engine Oil Level 3. Turn the main line circuit breaker (MLCB) (generator disconnect) on the generator to OFF WARNING (OPEN).
  • Page 29: Engine Oil Requirements

    Maintenance Changing the Oil and Oil Filter Engine Oil Requirements To maintain the product warranty, the engine oil should Proceed as follows to change the oil and oil filter: be serviced in accordance with the recommendations of 1. Press the MANUAL button on the control panel to this manual.
  • Page 30: Servicing The Air Cleaner

    Maintenance Servicing the Air Cleaner Proceed as follows to service the air cleaner: 1. Press the OFF button on the control panel to stop the generator. Then lift the lid and remove the front panel. 2. See Figure 4-4. Remove the cover clips (A) and air cleaner cover (B).
  • Page 31: Valve Clearance Adjustment

    Maintenance 000211 Figure 4-6. Spark Plug Gap Measurement 001404 Figure 4-7. Remove AVR Fan Connector Valve Clearance Adjustment Check the valve clearance after the first 25 hours of operation, then as per recommended service interval (see Table 4-1: Service Maintenance Schedule).
  • Page 32: Battery Maintenance

    Maintenance 5. Loosen the rocker jam nut (C) using a 13 mm Proceed as follows to inspect the battery: wrench. 1. Press the OFF button to shut down the generator, then lift the lid and remove the front panel. NOTE: Allow the AVR to complete its cool down before disconnecting power to prevent machine damage or injury.
  • Page 33: Cleaning The Sediment Trap

    Maintenance • DO NOT smoke when near the battery. WARNING • DO NOT cause flame or spark in the battery area. Electrical shock. Disconnect battery ground • Discharge static electricity from the body before terminal before working on battery or battery touching the battery by first touching a grounded wires.
  • Page 34: Corrosion Protection

    Maintenance be any electrical problems during generator operation or 10. Remove the spark plug(s) and spray a fogging when utility power is returned. agent into the spark plug(s) threaded openings. Install and tighten the spark plug(s) to specification. Corrosion Protection 11.
  • Page 35: Section 5: Troubleshooting / Quick Reference Guide

    Troubleshooting / Quick Reference Guide Section 5: Troubleshooting / Quick Reference Guide General Troubleshooting Table 5-1. General Troubleshooting Problem Cause Correction Engine will not crank. 1. Blown fuse. 1. Correct short circuit condition by replacing 7.5 amp fuse in generator control panel. Contact an Inde- pendent Authorized Service Dealer (IASD) if fuse continues to blow.
  • Page 36: Synergy Troubleshooting

    Troubleshooting / Quick Reference Guide Synergy Troubleshooting Table 5-2. Synergy Troubleshooting Ecode/Active Problem Things to Possible Causes/Solution Alarm Check 1048 VSCF Overload RED Unit shuts down Check the Alternator, AVR or wiring is damaged. during operation. LEDs/Screen Contact an Independent Authorized Servicing Dealer. for alarms.
  • Page 37 Troubleshooting / Quick Reference Guide Table 5-2. Synergy Troubleshooting Ecode/Active Problem Things to Possible Causes/Solution Alarm Check 1057 VSCF Unit shuts down Check the Probable causes are: Overvoltage during operation LEDs/Screen 1) The generator has been overloaded. Remove load and or starting.
  • Page 38: Load Shed Troubleshooting

    Troubleshooting / Quick Reference Guide Table 5-2. Synergy Troubleshooting Ecode/Active Problem Things to Possible Causes/Solution Alarm Check 1066 VSCF Speed Unit shuts down Check the 1) Fuel problem (pressure loss). Check fuel supply and mismatch during Operation LEDs/Screen attempt to restart unit. or starting.
  • Page 39: Quick Reference Guide

    Troubleshooting / Quick Reference Guide Quick Reference Guide To clear an active alarm, press the OFF button, the ENTER button, and then press AUTO. If the alarm reoccurs, contact an IASD. Active Alarm Problem Things to Check Solution FLASHING Unit running in AUTO but NONE Check MLCB.
  • Page 40 Troubleshooting / Quick Reference Guide Active Alarm Problem Things to Check Solution Unit will not start in Check the LEDs / OVERVOLTAGE Contact an IASD. AUTO with utility loss. screen for alarms. Clear alarm. Using the control panel, check the battery by navigating to the BATTERY Yellow LED illuminated in Check the screen for MENU option from the MAIN MENU.
  • Page 42 Part No. 0L6631 Rev. A 09/01/16 Generac Power Systems, Inc. ©2016 Generac Power Systems, Inc. All rights reserved S45 W29290 Hwy. 59 Specifications are subject to change without notice. Waukesha, WI 53189 No reproduction allowed in any form without prior written 1-888-GENERAC (1-888-436-3722) consent from Generac Power Systems, Inc.

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