Quick Reference Guide - Generac Power Systems 0K2502SPFR Owner's Manual

Troubleshooting / Quick Reference Guide

Quick Reference Guide

To clear an active alarm, press the ENTER button twice and then press AUTO. If the alarm reoccurs, contact an
Independent Authorized Service Dealer.
Active Alarm LED
NONE GREEN
HIGH
RED
TEMPERATURE
OVERLOAD
RED
REMOVE LOAD
RPM SENSE LOSS RED
NOT ACTIVATED NONE
NONE GREEN
LOW OIL
RED
PRESSURE
RPM SENSE LOSS RED
OVERCRANK RED
LOW VOLTS
RED
REMOVE LOAD
FUSE PROBLEM RED
OVERSPEED RED
UNDERVOLTAGE RED
36
Table 5-4. Quick Reference Guide
Problem Things to Check
Unit running in AUTO but
Check MLCB.
no power in house.
Unit shuts down during Check the LEDs /
operation. Screen for alarms.
Unit shuts down during Check the LEDs /
operation. Screen for alarms.
Unit was running and
Check the LEDs /
shuts down, attempts to
Screen for alarms.
restart.
Unit will not start in See if screen says unit
AUTO with utility loss. not activated.
Unit will not start in Check screen for start
AUTO with utility loss. delay countdown.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Unit will not start in Check the LEDs /
AUTO with utility loss. Screen for alarms.
Solution
Check MLCB if the MLCB is in the ON
position. If it is in the ON position contact
the Independent Authorized Service
Dealer.
Check ventilation around the generator,
intake, exhaust and rear of generator. If no
obstruction contact Independent
Authorized Service Dealer.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart. If generator does not start, contact
Independent Authorized Service Dealer.
Refer to activation section in Installation
Guidelines Manual.
If the start up delay is greater than
expected, contact Independent Authorized
Service Dealer to adjust from 2 to 1500
seconds.
Check oil and add oil per Owners Manual.
If oil level is correct, contact Independent
Authorized Service Dealer.
Clear alarm. Using the control panel, check
the battery by navigating to the BATTERY
MENU option from the MAIN MENU. If it
states battery is GOOD, contact
Independent Authorized Service Dealer. If
it states CHECK BATTERY, replace the
battery.
Check fuel line shutoff valve is in the ON
position. Clear alarm. Attempt to start the
unit in MANUAL. If it does not start or starts
and runs rough, contact Independent
Authorized Service Dealer.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart.
Check the 7.5 Amp fuse. If it is bad replace
it with an ATO 7.5 Amp fuse, if not contact
Independent Authorized Service Dealer.
Contact Independent Authorized Service
Dealer.
Contact Independent Authorized Service
Dealer.
Owner's Manual for 60 Hz Synergy Generator™