Dish Network 135331 User Manual page 45

What's Happening
When you press a
button on the remote
control, the red light
flashes inside the
converter (but doesn't
stay on) and the
receiver doesn't do
what you expect.
When you press a
button on the remote
control, the red light
inside the converter
doesn't flash and the
receiver doesn't do
what you expect.
Devices outside the
system show UHF
interference.
What's Wrong
•
The converter
may not be facing
the satellite
receiver's front
panel.
•
If you use an
IR extender,
maybe you didn't
connect the
extender the
correct way.
•
The converter
may be picking
up UHF signals
from a neighbor's
remote control,
which may block
signals from your
remote control.
•
The converter
may be picking
up UHF signals
from a neighbor's
remote control,
which may be
controlling your
receiver.
The converter may
not be receiving the
remote control
signals.
The UHF Pro remote
control uses UHF
signals to control
the receiver. These
signals or stray UHF
signals from the
converter may cause
the interference.
What You Can Do
•
Make sure the front side of the
converter, with the DISH
Network symbol, points
toward the receiver's front
panel, so the receiver's IR
sensor can get the signals.
•
If you don't use an IR
extender, try using one. If you
do use an IR extender, make
sure the extender's IR head is
in the correct place.
•
UHF signal blocks shouldn't
happen very often or for very
long. Press the remote control
button again.
•
Change the address of your
remote control and receiver.
See page 9.
•
Make sure you plug in the
converter's power cord.
•
Make sure the UHF Pro
remote control is working
(check and maybe replace the
batteries).
•
Try to use the remote control
closer to the converter. Move
the converter's UHF antenna
around for better reception.
•
If you have put the converter
inside an enclosure, put it
outside the enclosure.
•
Make sure the remote and
converter are set to the same
key setting.
Stop using the UHF Pro remote
for a while, to see if this stops the
interference. If the remote control
causes the interference, you'll
have to avoid using it whenever
you don't want interference with
other devices that use UHF.
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