How To Configure Diagnostic Signatures; Configuring The Service Call Home For Diagnostic Signatures - Cisco cBR-8 Configuration And Troubleshooting Manual

How to Configure Diagnostic Signatures

How to Configure Diagnostic Signatures

Configuring the Service Call Home for Diagnostic Signatures

Configure the Service Call Home feature to set attributes such as the contact email address where notifications
related with diagnostic signatures (DS) are sent and destination HTTP/secure HTTP (HTTPS) URL to download
the DS files from.
You can also create a new user profile, configure correct attributes, and assign it as the DS profile. For periodic
downloads, the request is sent out just following full inventory message. By changing the inventory periodic
configuration, the DS periodic download also gets rescheduled.
The predefined CiscoTAC-1 profile is enabled as a DS profile by default and Cisco recommends using
Note
it. Ensure that you change the destination transport-method to the http setting, when you use the predefined
CiscoTAC-1 profile.
Before You Begin
Before you download and configure diagnostic signatures (DSs) on a device, you must ensure that the following
conditions are met:
• Assign one or more DSs to the device.
• HTTP/Secure HTTP (HTTPS) transport is required for downloading DS files. Install the certification
DETAILED STEPS
Command or Action
Step 1
enable
Example:
Router> enable
Step 2
configure terminal
Example:
Router# configure terminal
Step 3 service call-home
Example:
Router(config)# service call-home
Cisco cBR Series Converged Broadband Routers Troubleshooting and Network Management Configuration
Guide for Cisco IOS XE Fuji 16.8.x
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authority (CA) certificate to enable the authentication of the destination HTTPS server.
If you configure the trustpool feature, the CA certificate is not required.
Note
Purpose
Enables privileged EXEC mode.
• Enter your password, if prompted.
Enters global configuration mode.
Enables Call Home service on a device.
Call Home