Service And Maintenance; Troubleshooting; Troubleshooting Guide - Philips SELECON PLPROFILE4 MKII Installation And User Manual

PLPROFILE4 MKII LED Luminaires

TROUBLESHOOTING

1. Troubleshooting Guide

The chart below provides possible causes and remedies for various error messages and/or symptoms.
WARNING! Any service and maintenance (including troubleshooting), other than described herein should be
performed by an Authorized Philips Selecon Dealer or Service Center.
Description
No light output.
No power at luminaire.
DMX Data Control.
LED (light) is getting dimmer.
Local programming.
Symptom
Unit is set to Preset Off...
Fixture will not produce or Make sure unit is set to proper Preset.
output light DMX command to 0 intensity...
Adjust intensity to higher level.
Circuit not energized...
verify circuit breaker is turned on.
Not plugged in...
Luminaire does not power up ensure A/C cable is connected to power source.
Power cable wired incorrectly...
verify power cable and connector are wired correctly.
See
Not detecting DMX data...
Disconnect and reconnect DMX input cable.
Unit is not set to be controlled by DMX - check menu settings.
Fixture will not respond to DMX Check all DMX connections (at control source and luminaire).
commands. DMX data cable not wired correctly or has a broken conductor...
check DMX data cable for proper wiring.
See
information.
Luminaire has detected an over temperature condition...
The luminaire will reduce power to its LEDs if it senses that the
LEDs are operating over the specified temperature. LED
Fixture appears not to be temperature is read and recorded through a thermistor imbedded in
operating at full brightness. the LED chip.
Fan is not operating. Listen for fan operation or adjust settings to
increase fan speed. On luminaires with a display check system
status menu for status of fans and LED operation.
Password protection is on (locked)...
Input proper password to allow local programming and/or
Unit will not allow local
adjustments.
programming or changes.
Unit is controlled by DMX...
Disconnect input cables to check issue.
Installation & User's Manual
Possible Cause/Remedy
"Connecting Power" on page 9 for more information.
"Connecting to the DMX512 Network" on page 9
Troubleshooting Guide
for more
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