Table Of Contents - Dell S6000–ON Troubleshooting Manual

1 About this guide............................................................................................................................................. 4
Information symbols...........................................................................................................................................................4
Related documents............................................................................................................................................................ 4
2 ONIE diagnostics........................................................................................................................................... 6
ONIE expansion.................................................................................................................................................................. 6
Command line interface options.......................................................................................................................................6
S4810-ON system information......................................................................................................................................... 7
Boot processes................................................................................................................................................................... 7
POST..............................................................................................................................................................................7
EDA, Quick Test Mode.................................................................................................................................................7
Capturing Support Data from ONIE...........................................................................................................................8
Changing the Default Grub Boot Entry..................................................................................................................... 8
Restoring the S4810-ON Factory Defaults.............................................................................................................. 8
S4810-ON or S6000-ON diagnostic package.............................................................................................................. 9
Troubleshooting issues...................................................................................................................................................... 11
Troubleshooting tools....................................................................................................................................................... 12
edatool..........................................................................................................................................................................12
pcitool...........................................................................................................................................................................13
i2ctool...........................................................................................................................................................................14
memtool....................................................................................................................................................................... 14
pltool.............................................................................................................................................................................16
gpiotool........................................................................................................................................................................ 19
storagetool...................................................................................................................................................................19
psutool..........................................................................................................................................................................19
fantool.......................................................................................................................................................................... 19
temptool...................................................................................................................................................................... 20
nvramtool.................................................................................................................................................................... 20
3 Dell EMC diagnostics....................................................................................................................................21
ONIE expansion.................................................................................................................................................................21
S4048-ON or S3048-ON diagnostic package............................................................................................................ 21
Dell EMC diagnostic test suite................................................................................................................................. 22
S6000-ON, S4048-ON, or S3048-ON system information.................................................................................... 26
CPLD versions.................................................................................................................................................................. 27
S6000-ON, S4048-ON, or S3048-ON factory defaults restore.............................................................................28
4 Dell EMC support........................................................................................................................................ 29
Accessing support services............................................................................................................................................ 29
Technical assistance center...................................................................................................................................... 29
Contents
Contents 3