Instant Pot MAX Series User Manual page 33

Troubleshooting
Problem
Float valve does
not rise
No power to unit
Occasional
clicking or light
cracking sound
Minor steam
leaking/hissing
from steam
release valve
during cooking
cycle
Self-diagnosed
Warning Displays
Lights flash and
error code
appears on
screen
Lights flash and
error code
appears on
screen
Possible Reason
Food debris on float valve or
surrounding area
Float valve silicone cap worn out
Too little liquid in inner pot
Float valve obstructed by
lid-locking mechanism
Bad power connection or
no power
Cooker's electrical fuse has blown
Expanding pressure board under
changing temperatures
Bottom of inner pot is wet
Regulating excess pressure
cooking cycle
The word "Lid" is displayed
because lid is not used properly
The words "Food burn" is
displayed
The word "noPr" is displayed
because there is not enough
pressure
The word "PrSE" is displayed
because of excess pressure.
C5: Inner pot is not seated
properly
C1, C2, C6, C6H, C6L, E1, E2, E5,
E6, E11, E12, E13, E14, E15, E16, E17,
E18, and E19
Solution
Remove float valve from lid, clean float valve,
silicone cap, and surrounding area on lid
Replace the float valve
Add requisite minimum 1.5 cups
(375 mL) of a thin liquid to inner pot
Open and close the lid completely
Ensure detachable power cord is plugged
tightly into base power socket. Try the
cooker on other outlets
Contact the Customer Care Team
This is normal; no action required. The
clicking sound is the result of the power relay
working.
Wipe bottom side of inner pot before placing
on element
This is normal; no action required
Make sure the lid is closed properly. Do not
use the lid during the Sauté Smart Program
Stir food to avoid burning and add water as
necessary
Add a minimum 1.5 cups (375 mL) of a thin
liquid to the inner pot
Press the [Cancel] key and allow the cooker
to cool for 60 minutes. Contact the Customer
Care Team if pressure is not fully released.
Remove and reposition inner pot in cooker
base
Add a higher volume of food and water to
the inner pot
Contact the Customer Care Team
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