Troubleshooting - Roksan Audio Kandy KMA-2/3 User Manual

T R O U B L E S H O O T I N G
If you suspect that your ROKSAN Kandy Power Amplifier is not operating properly, you should check all the
connections carefully. Pay particular attention to speaker phasing and channel connections. Phono plugs should
be fully inserted- a frequent cause of problems is that Phono plug surrounds do not make proper contact. Below
are some commonly encountered problems with suggestions for possible cure. The list is not exhaustive: If you
have any unresolved problems, please consult your appointed ROKSAN dealer or distributor.
SYMPTOM
No power
No output on one or more
channels
Lower output on one or
more channels
Poor speaker imaging, lack
of Bass output
Hum from speakers
G U A R A N T E E
There are no user-serviceable parts inside your Kandy Power Amplifier. If a fault should develop, refer any
servicing to your appointed ROKSAN dealer, distributor or ROKSAN approved service agent.
Your ROKSAN Kandy Power Amplifier is guaranteed against any defect in materials and workmanship for a
period of two years from the date of purchase.
This guarantee only becomes effective if the warranty card is validated by the ROKSAN retailer from whom the
equipment was purchased and returned to ROKSAN within 28 days of purchase.
This guarantee excludes:
1. Damage caused due to accident, missuse, neglect and incorrect installation, adjustment or repair.
2. Liability for damage or loss during transit from the retailer or purchaser to ROKSAN or its authorised
distributor for the purposes of repair or inspection.
Carriage costs to ROKSAN shall be borne by the consignor.
All claims under this guarantee must be made through an authorised ROKSAN retailer.
If equipment returned for repair to ROKSAN is found on inspection to comply with the product specification
ROKSAN reserves the right to make a charge for examination and return carriage.
Unauthorised servicing will void this guarantee.
Roksan Audio ltd
CLASSIFICATION: General Use
All specifications are liable to change without notice. E&OE
K a n d y Power Amplifier 2/3 Channel
LIKELY CAUSE
AC Mains lead not inserted properly
Unit not switched on at rear panel
Missing or bad input signal connection
Incorrect speaker connection
Higher trim on one or more channels
Loudspeakers connected out of phase
Incorrect Grounding
K a n d y Power Amplifier 2/3 Channel
Page 9 of 10
SUGGESTED REMEDY
Ensure AC Mains lead is fully inserted
Switch unit on at rear panel
Check all input connections
Check speaker output connections on
rear panel
Check trim level and adjust accordingly
Check polarity of speaker connections
(especially important if Multi-wiring,
Multi-amping)
Check Mains polarity and grounding on
all connected equipment
Kandy Power Amplifier 2/3 Channel User Manual
Version 1.0
ENGLISH