Magicard Pronto User Manual page 29

Table 1 - Printer Error Messages (continued......)
Error Message
Image too dark, Please
cancel print job and reduce
driver printhead power
settings to try again.
Code = 15:00
Can't Lift Head, Check
Printer Mechanism.
Code = 16:00 to 16:08
Can't Drop Head, Check
Printer Mechanism.
Code = 17:00 to 17:01
Mag Verify Fail,
Press Retry or Cancel to
continue.
Code = 19:00 to 19:01
Clean Required,
Please clean rollers to
avoid deterioration.
Code = 21:00
Wrong PSU?
Please switch printer OFF
and check the power
supply.
Code = 23:00
Problem
Cards failing to travel
correctly through the
Printer.
Gives error message:-
"Card not found".
ID Card Printer – User Manual
Probable Cause
Your printer driver settings for Print
Head Power are set to high.
The printer is attempting to move
internal mechanical parts, but does
not detect any movement
The printer is attempting to move
internal mechanical parts, but does
not detect any movement
The printer does not detect the RFID
PCB
The printer has printed more than
700 cards since the rollers were last
cleaned. It needs to be cleaned to
prevent deterioration of print
performance.
The printer detects a low level of
output from the Power Supply Unit.
Table 2 - Card Feed Problems
Probable Cause
1. Dirty rollers.
2. Incorrect Card size.
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Solution
1. Reduce the Print Head Power settings
in the driver to 50.
2. Make sure the correct power supply is
connected.
1. Check the inside of the printer for
obstructions.
2. Check to make sure the correct power
supply is connected.
1. Check the inside of the printer for
obstructions.
2. Check to make sure the correct power
supply is connected
1. Make sure you have the correct power
supply plugged into the printer.
2. Try installing a new roll of ribbon.
1. Clean the print rollers.
1. Make sure the correct power supply is
connected.
Solution
1. Clean the rollers.
2. Fit correct Cards