HighPoint RocketStor 6674T User Manual

HighPoint RocketStor 6674T User Manual

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RocketStor 6674T
User Manual
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November 14
, 2017
Revision 1.0.0
HighPoint Technologies, Inc.
1

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Summary of Contents for HighPoint RocketStor 6674T

  • Page 1 RocketStor 6674T User Manual November 14 , 2017 Revision 1.0.0 HighPoint Technologies, Inc.
  • Page 2 Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals.
  • Page 3: Table Of Contents

    Checking Your Driver is Installed ...................... 19 Installing the HighPoint RocketStor Manager .................. 20 Formatting the RAID Volumes ......................21 Section 4: Using the HighPoint RocketStor Manager (HRM)..............23 How to Login to the HRM ......................... 23 Navigating the HRM ......................... 23 Overview Tab ............................
  • Page 4 Critical Array Becomes Disabled When You Removed Faulty Disk ..........40 Online RAID Roaming ........................41 Help ..............................41 Appendix ............................... 42 Table 1: HRM Icon Guide ........................42 Table 2: RAID Reference Level ......................44 HighPoint Recommended List of Hard Drives .................. 44 Contacting Technical Support ......................44...
  • Page 5: Product Overview

    Product Overview The RocketStor 6674T was designed for Professional Media Applications that demand consistent high speed transfers, flexibility and uncompromised reliability. The built-in full-featured SATA 6G RAID controller, management suite, and 16-hot swappable drive bays support both SATA hard drives or SSD’s, and can be easily configured to deliver maximum performance, capacity or data security.
  • Page 6 Online Array Roaming Online RAID Level Migration (ORLM) Online Capacity Expansion (OCE) RAID Initialization Background/Foreground/Quick Global Hot Spare Disk support Automatic and configurable RAID Rebuilding Priority Disk Format compatible: 512, 512e, 4Kn Larger than 2 TB Drive and RAID Array support Spin down Massive Arrays of Idle Disks support Native Command Queuing Write Back and Write Through...
  • Page 7: Section 1: Hardware Installation

    Section 1: Hardware Installation Hardware Overview Panel Layout-Front View LED Indicators  Disk Present: Solid blue LED  Active LED: Flashing blue LED  Disk Status LED o Solid red LED if disk failure o Flashing red LED if identifying/rebuilding ...
  • Page 8: Panel Layout-Rear View

     Mac OS X 10.10 and later  Windows 8 and later Enclosure Setup 1. Connect 1 Thunderbolt port from the RocketStor 6674T to the host system with the Thunderbolt cable 2. Connect the RocketStor 6674T to both power receptacles...
  • Page 9 3. With the power cord connected to the power source, turn on the RocketStor 6674T using the power switch on (“I” position) on the rear panel...
  • Page 10: Section 2: Setting Up Software For Windows Systems

    Drivers are updated regularly at www.highpoint-tech.com 1. Obtain the latest driver software for the RocketStor 6674T from our website: http://www.highpoint-tech.com/USA_new/series-rs6674t-download.htm 2. Locate the downloaded folder and run setup.exe 3.
  • Page 11: Updating The Drivers

    5. Click the Properties tab and look at the Driver Version section to check Updating the Drivers 1. Obtain the latest driver files for the RocketStor 6674T from http://www.highpoint- tech.com/USA_new/series-rs6674t-download.htm 2. Right click the Windows logo on the bottom left of the screen 3.
  • Page 12: Uninstalling The Driver

    6. Click Browse my computer for driver software 7. Select the driver files you downloaded 8. Click Next 9. Restart the system Uninstalling the Driver 1. Right click the Windows logo on the bottom left of the screen 2. Select Device Manager 3.
  • Page 13: Installing The Highpoint Rocketstor Manager

    Installing the HighPoint RocketStor Manager The HighPoint RocketStor Manager (HRM) is the primary link between you and your RAID array. Using the management utilities and menus offered by the HRM, you will be able to access, create, and maintain your RAID arrays.
  • Page 14: Remote Login

    Remote Login A user connected to a local network can remotely access the HRM using the IP address of the host device. To obtain your IP address 1. Open a command prompt window on the host computer 2. Type ipconfig 3.
  • Page 15 2. Select Disk Management 3. If you just created the array, a prompt will appear after clicking disk management asking you to initialize the disk a. MBR partition table is mainly for bootable drives and has a 2 TB limit. If your PC motherboard uses legacy BIOS, you will most likely need to use MBR for bootable drives.
  • Page 16 5. Follow the instructions on screen to receive a drive letter 6. Once finished, the drive will appear in your OS with the letter you assigned...
  • Page 17 Please note your disk may initially appear offline to the operating system and you may have to bring it online 1. In Disk Management, right click the disk you wish to bring online 2. The disk status will change to Not Initialized, right click the disk again to initialize it...
  • Page 18: Section 3: Setting Up Software For Mac Platforms

    Section 3: Setting Up Software for Mac Platforms Driver installation 1. Obtain the latest driver software for the RocketStor 6674T from our website: http://www.highpoint-tech.com/USA_new/series-rs6674t-download.htm 2. Mount and enter the downloaded folder 3. Run the HighPointRR.pkg package 4. Follow the on screen installation instructions...
  • Page 19: Checking Your Driver Is Installed

    Checking Your Driver is Installed 1. Select the Apple logo in the top left part of the screen 2. Select About this Mac 3. Select System Report 4. Select the PCI tab on the left 5. Check that the RocketRAID 840 SATA Controller is present...
  • Page 20: Installing The Highpoint Rocketstor Manager

    Installing the HighPoint RocketStor Manager 1. Download the HRM files from http://www.highpoint-tech.com/USA_new/series-rs6674t- download.htm. 2. Mount and enter the downloaded folder 3. Run the HighPointRSWebGUI.pkg package 4. Follow the on screen installation instructions 5. Log into the HRM by double clicking the desktop icon (see below)
  • Page 21: Formatting The Raid Volumes

    Formatting the RAID Volumes After creating a RAID array, your operating system will recognize that array as a logical disk. However, the array will not be accessible until it is formatted by the operating system. Format the volume when you have finished the following procedures: 1.
  • Page 22 4. Type in the name you want to use for your RAID array and select the format and scheme. Then, select Erase. 5. After the erase process is complete, select Done 6. Your RAID array is now mounted on the desktop...
  • Page 23: Section 4: Using The Highpoint Rocketstor Manager (Hrm)

    Section 4: Using the HighPoint RocketStor Manager (HRM) How to Login to the HRM You can reach the HRM log in page either by:  Double clicking on the HighPoint RocketStor RAID Manager icon created on your desktop  Opening your preferred web browser and typing http://localhost:7404 in the address bar.
  • Page 24: Overview Tab

    Overview Tab The Overview provides information regarding each HighPoint Enclosure connected to your computer detects. It is also the first page you see when logging in. It also provides the following information  Enclosure Properties  Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage (if you have multiple HighPoint controllers connected).
  • Page 25: Quick Config

    Quick Config. Quick Config is the easiest and quickest way to configure RAID arrays. Follow the on-screen instructions to configure your array. Advanced Config.
  • Page 26: Creating Array

    The Advanced Config. tab is where you can edit, delete, and maintain your RAID configurations, as well as review the Physical Device information. The Advanced Config. tab has the following functions:  Create Array  Spare Pool  Logical Device ...
  • Page 27 Array Name Name displayed in Logical Device Information (Default: RAID_<level>_<array number>) Initialization Method Initialization of a disk sets all data bits to 0, essentially clearing all the data on the drive. It is important to initialize disks as previous data physically stored on the drive may interfere with new data. ...
  • Page 28: Spare Pool

     You have 3 drives connected to the enclosure.  The first drive is 6 TB, the second is 4 TB, and the third drive is 2 TB.  After creating a RAID level 5 using all three drives and maximum capacity, the first drive will have 4 TB, the second 2 TB, and the third drive 0 TB of free capacity ...
  • Page 29: Logical Device

    6. Disks added to the spare pool will be displayed under Spare Pool and can be removed by checking the box before the target drive, then clicking the Remove Spare button. 7. Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure.
  • Page 30  ORLM (Online Capacity Expansion / Online RAID Level Migration options): see Expanding a RAID array for more information. Critical Arrays in the Critical status can be accessed and utilized, but are no longer fault tolerant. A Critical array should be rebuilt as soon as possible to restore redundancy. A critical status array has all the normal status options except the following: ...
  • Page 31: Expanding An Existing Array

    Disabled An array with the Disabled status means that the RAID level does not have enough disks to function.  Your data will be inaccessible  Rebuilding will not trigger, since the RAID array does not have enough parity data to rebuild. Your options in Maintenance are: ...
  • Page 32 3. Important: make a note of all the physical drives currently in the target array. 4. Click ORLM 5. Select the physical drives you recorded earlier (step 5) and the drives you want to add 6. Click Submit 7. Upon submission, you will receive a prompt stating ORLM has been successfully configured. The Logical Device Information will change the status to migrating.
  • Page 33: Physical Device Information

    Physical Device Information  Location: which controller and port the drive is located in  Model: model number of the drive connected  Capacity: total capacity of the drive  Max Free: total capacity that is not configured The following properties are part of the Physical Devices Information ...
  • Page 34: Settings Tab

    Settings Tab Enclosure Review the enclosure information or update the BIOS/Firmware Email Notification Setting up the event notification via SMTP Email server You can instruct the controller to send an email out to the recipients of your choosing when certain events trigger (for more information, see Event Tab).
  • Page 35: Smtp Setting

    SMTP Setting To set up email alerts: 1. Check the Enable Event Notification box. 2. Enter the ISP server address name or SMTP name 3. Type in the email address of the sender (email account that is going to send the alert) 4.
  • Page 36: Security

    Security Setting the HRM’s log in password, remote log in availability and the port number Password Setting To change your password type your new password, confirm it, and then click Submit Note: if you are locked out of the HRM and do not remember your password, do the following ...
  • Page 37: Event

    When the rebuild is finished, the data may be accessible but may also be inconsistent, due to any bad sectors that were ignored during the procedure. If this option is enabled, HighPoint recommends checking the event log periodically for bad sectors warnings. Rebuild Priority (default: Medium) ...
  • Page 38: Storage Health Inspector (Shi)

    Storage Health Inspector (SHI) SHI outputs information collected using SMART (Self-Monitoring Analysis and Reporting Technology) Hard Drive Technology. The data provided on this tab helps you to anticipate any disk failures based on a variety of monitored hard disk properties. To enable S.M.A.R.T monitoring, go to the S.M.A.R.T section in the middle of the SHI section and select Enable and vice versa Note: Disabling SMART monitoring will disable all warnings related to SMART attributes.
  • Page 39: How To Create A New Verify Task

    The Scheduler enables you to schedule disk/array checkups to ensure disks/array are functioning optimally. How to Create a New Verify Task All arrays will appear under New Verify Task 1. Log into the HRM 2. Select the proper controller from the top left drop down 3.
  • Page 40: Section 5: Troubleshooting

    Rebuilding Stops Due to Bad Sectors If rebuilding fails to complete due to bad disk sector errors (check in the Event Log), there is an option to continue rebuilding on error in the HighPoint HRM. 1. Log into the HRM 2.
  • Page 41: Online Raid Roaming

    Online Help redirects you to additional documentation concerning the HRM. Register Product takes you to the HighPoint Online Web Support Portal. On this page you can create a new customer profile where you can register your product, or post an online support ticket The Configuration Record feature simplifies the process of gathering system and configuration information when submitting a technical support inquiry.
  • Page 42: Appendix

    Appendix Table 1: HRM Icon Guide Critical: Missing Disk A disk is missing from the array bringing it to ‘critical’ status. The array is still accessible but another disk failure could result in data loss. Verifying The array is currently running a disk integrity check. Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a ‘critical’...
  • Page 43 Spare The device is a spare drive, it will automatically replace any failed drive part of an array. Normal The array status is normal Initializing The array is initializing, either foreground or background initialization Initialization Stopped The initialization has been stopped. Current status is uninitialized. Critical: Inconsistency Data in the array is inconsistent and needs to be rebuilt.
  • Page 44: Highpoint Recommended List Of Hard Drives

    HighPoint Recommended List of Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications. Since not every hard drive in the market can be tested, this list is meant to be a general guideline for selecting hard drives operating in a RAID environment.

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