CEL-FI PRIME X Quick Start Manual

Cel-Fi PRIME X
with Bias Tee

Quick Start Guide

Smart Signal Booster
Bias Tee
Connection Cable
(cable not included)
The Smart Signal Booster should be mounted to the wall in
the location with the strongest signal.
• Quick Start Guide
Box Contents:
• Bias Tee • Power Supply
Service Antenna
(
not included)
Connection Cable
(cable not included)
AC Power
Adaptor
(included)
• Smart Signal Booster
• Mounting Equipment

Troubleshooting

LED ACTIVITY
No power
No Light
Possible:
• Setup in progress
• Maintenance Cycle in progress
• Software Update in progress
Flashing
Blue Light
• Setup has completed
and Cel-Fi is boosting!
• Phone service is bad.
Solid • Setup has completed
Blue Light
but cell phone is not
seeing better signal.
The following conditions will
cause the STATUS INDICATOR
to blink:
(E1 error) No Signal
(E5 error) Registration Required
Flashing
(E7 error) Disabled by the
Red Light
Network
(E8 error) Incoming Signal Too
Strong
Too Close—The Prime X Smart
Signal Booster and the Service
Antenna are too close together.
The WAVE App will specify the
error number.
The following conditions will
cause the STATUS INDICATOR
to display solid red.
(E4 error) Overheating
(E6 error) Hardware error
Solid
(E12 error) Self test failed
Red Light
The WAVE App will specify the
error number.
For more information about WAVE, and software,
go to: www.cel-fi.com/wave
Copyright © 2016 by Nextivity, Inc, U.S. Patents pending. All rights reserved. The
Nextivity and Cel-Fi logos are registered trademarks of Nextivity Inc. All other
trademarks or registered trademarks listed belong to their respective owners.
Designed by Nextivity Inc in California.
TRY
Check that the cable between the
Smart Signal Booster and Power
Supply is installed properly (should
be finger-tight and not cross-
threaded).
Make sure the Power Supply is
plugged into a working outlet.
Wait until action completes. May
take up to 30 minutes depending
on cellular service quality.
Nothing to do. Cel-Fi is operating
normally.
Restart phone, and make sure Data
and 3G/4G services are enabled in
the phone setup menu.
If this does not work, our phone and
booster may not be compatible.
Contact your Operator to discuss
phone—network compatibility.
Move the Smart Signal Booster
to a new location with a stronger
cellular signal, and restart unit by
unplugging the Power Supply, and
plugging it back in.
Ensure sufficient separation/
isolation between Smart Signal
Booster and Service antenna.
Relocate either as needed.
If your Operator requires device
registration, please follow the
instructions included with the
Cel-Fi PRIME.
A restart (unplug, and plug back in)
may clear the error.
If the system has overheated, it will
restart automatically when it cools.
Moving the Smart Signal Booster
to a cooler location may help, if
overheating is an issue.
Use the WAVE App to reload
system software.
If none of the above solves the
problem, contact your supplier or
Operator Customer Support.
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