CEL-FI PRIME Quick Start Manual

Troubleshooting
LED ACTIVITY
No power
No Light
Possible:
• Setup in progress
• Maintenance Cycle in progress
• Software Update in progress
Flashing
Blue Light
• Setup has completed
and CEL-FI is boosting!
• Phone service is bad.
• Setup has completed
but cell phone is not
Solid
seeing better signal.
Blue Light
The following conditions will
cause the STATUS INDICATOR
to blink:
(E1 error) No Signal
(E5 error) Registration Required
(E7 error) Disabled by the
Flashing
Network
Red Light
(E8 error) Incoming Signal Too
Strong
Too Close—The Signal Booster
and the Power Supply are too
close together
The WAVE App will specify the
error number.
The following conditions will
cause the STATUS INDICATOR
to display solid red.
(E4 error) Overheating
(E6 error) Hardware error
Solid (E12 error) Self test failed
Red Light
The WAVE App will specify the
error number.
For more information, and software,
go to: www.cel-fi.com/wave
Copyright © 2016 by Nextivity, Inc, U.S. Patents pending. All rights reserved. The
Nextivity and CEL-FI logos are registered trademarks of Nextivity Inc. All other
trademarks or registered trademarks listed belong to their respective owners.
Designed by Nextivity Inc in California.
TRY
Check that the cable between
the Signal Booster and Power
Supply is installed properly (should
be finger-tight and not cross-
threaded).
Make sure the Power Supply is
plugged into a working outlet.
Wait until action completes. May
take up to 30 minutes depending
on cellular service quality.
Nothing to do. CEL-FI is operating
normally.
Restart phone, and make sure Data
and 3G/4G services are enabled in
the phone setup menu.
If this does not work, our
phone and booster may not be
compatible. Contact your Operator
to discuss phone — network
compatibility.
Move the Signal Booster to a
new location with a stronger
cellular signal, and restart unit by
unplugging the Power Supply, and
plugging it back in.
If your Operator requires device
registration, please follow the
instructions included with the
CEL-FI PRIME.
A restart (unplug, and plug back in)
may clear the error.
If the system has overheated, it
will restart automatically when it
cools. Moving the Signal Booster
to a cooler location may help, if
overheating is an issue.
Use the WAVE App to reload
system software.
If none of the above solves the
problem, contact your supplier or
Operator Customer Support.
qsg_PRIME-16-0115
Teach me
quick video.
QUICK START GUIDE
Signal Booster
• Quick Start Guide
Box Contents:
• Power Cable
PRIME Components
Signal Booster
Cable attaches here.
Signal Booster
The mounts to
the wall in the location with the
strongest signal. Approximately
two (2) meters above the floor,
on the wall, is typically the ideal
mounting location for acquiring
the donor signal and the Signal
Booster.
Power Supply
Connection Cable
(5 meters)
• Signal Booster • Power Supply
• Mounting Equipment
Power Supply
Cable attaches here.
(Cable included)
Power Supply
The plugs into
the power socket.
Power
NOTE: It is OK if the
Supply
is rotated in any
direction—it will function
normally in any position.
www.Cel-Fi.com