Troubleshooting - IDEAL Touch Connect Installation Manual
Connected wireless room thermostat for ideal logic combi c; ideal vogue gen 2 combi; ideal logic max combi c; ideal vogue max combi
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Also See for Touch Connect:
- User manual (30 pages) ,
- Installation manual (4 pages) ,
- User manual (4 pages)
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Troubleshooting
Terms
Radiators won't
switch off
Radiators won't
switch on
Warning triangle is
showing
No response to
temperature/time
adjustments
Touch thermostat
screen is blank after
tapping
Gateway light is solid
orange
Gateway light is
solid red
Definition
Check the Touch thermostat is not set to ON.
Rotate the outer wheel anti-clockwise until target tem-
perature is below the actual temperature.
Check that the Touch thermostat is set to ON or Auto. If
set to Auto, check you are within a scheduled on period
(flashing blue tappits)
Press the warning triangle. If "Zone 1 Fault" is shown,
refer to location guidelines.
If "Boiler Fault" is shown, check boiler display and refer
to boiler installation manual.
Check the left-hand light on the Boiler transceiver. If
this is off, refer to the location guidelines.
Check the batteries are inserted correctly.
Replace the batteries in the thermostat.
Check ethernet cable is connected.
Refer to gateway location guidelines
15
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