Chapter 5: Troubleshooting And Maintenance; Maintenance - DirectOut Technologies split.converter User Manual

Issue
Device doesn't
work.
Optical port does
not work.
No signal at the
output port.
No signal at the
output port.
MADI signal at the
input is not stable.
Output port does
not transmit the
desired signal.
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CHAPTER 5: Troubleshooting and Maintenance

Troubleshooting
To identify a possible defect with the device please consult the following table.
If the fault cannot be resolved using these instructions, please contact your local
DirectOut representative or visit
Possible reason
Power supply is
broken.
Optic is dirty.
Connections (input /
output) are mixed up.
Signal cable defective.
Signal source is
defective
or
bad signal condition
(Jitter > 1 ns) - e.g.
due to exceeded
length or bad
screening attenuation
of signal cable.
Wrong input selected.

Maintenance

To clean the device, use a soft, dry cloth. To protect the surface, avoid using
cleaning agents.
NOT E
The device should be disconnected from the power supply during the cleaning
process.
CHAPTER 5: Troubleshooting and Maintenance
support.directout.eu.
Solution
Check that the power supply switch
is on, that the device is connected to
the power supply and that the socket
is working. Defective fuses must be
exchanged by qualified service personal
only.
Use an air supply to carefully remove any
dust.
Never use objects for cleaning.
Check the connections and change the
cables if necessary.
Check the routing matrix.
Exchange the signal cable.
Change the source
or
use appropriate cables (75 Ω, screening
attenuation better than 85 dB.)
Change the input using the rotary control
on the front panel.
SPLIT.CONVERTER Manual - Version 2.0