Troubleshooting - iSolution ACME User Manual

6.

Troubleshooting

Following are a few common problems that may occur during operation. Here are some
suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connect power and main fuse.
2. Measure the mains voltage on the main connector.
3. Check the power on LED.
B. Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, cables to see if link properly.
2. If the DMX LED is on and no response to the channel, check the address settings
and DMX polarity.
3. If you have intermittent DMX signal problems, check the pins on connectors or on PCB
of the unit or the previous one.
4. Try to use another DMX controller.
5. Check to see if the DMX cables run near or run alongside to high voltage cables that
may cause damage or interference to DMX interface circuit.
C. One of the channels is not working well
1. The stepper motor might be damaged or the cable connected to the PCB is broken.
2. The motor's drive IC on the PCB might be out of condition.
D. The lamp is cutting out intermittently
1. The lamp is not working well. Check the main voltage either too high or too low.
2. Internal temperature may be too high. Check and if necessary replace the fan on the
head.
18A
E. If The pan belt is broken
1. Turn off the main power.
2. Unscrew all the screws (A) and open the
base-housing cover (B).
3. Unplug all the connect wires that upon belt.
4. Loose the screws (D).
5. Change a new belt (C) , put the belt around
the axis gear and motor gear.
6. Screwed the screws (D), install the new belt
and adjust the belt tension properly.
7. Note: do not fix the belt too tight as it is easy
to rupture.
8. Plug all the connect wires back that upon belt.
9. Screw all the screws (A) .
F. If The tilt belt is broken
1. Turn off the main power.
2. Unscrew all the screws (A) and open the right arm cover (B).
3. Unscrew the screws (C) that fix the bridge.
4. Loose the screws (D).
5. Change a new belt (E). Please adjust the tension of the belt properly. Note: do not fix the
belt too tight as it is easy to rupture.
6. Reverse the procedures from point 3
to 2 .
19A