VeriFone Vx520 Quick Reference Manual

• Select SALE • Select
• Enter sale amount and press ENTER • Enter sale amount and press
• Select
- Enter tip amount and press ENTER,
• Swipe customer card
or press ENTER to bypass.
• Select YES • Select
• Swipe customer card, insert customer card, • Have customer enter
or manually enter account number and PIN pad and press
press ENTER - Enter cash back amount and press
• Terminal dials out, and receipt prints
- Select the desired language
1;,rn.na,iaa@.
- Select CREDIT
- Enter expiration date (MMYY}
• Press the purple
and press ENTER
• Select
- Card present? Select YES
(if No, see Mail/Phone section) • Enter refund amount and press
• Select
-
Imprint the card and press ENTER
• Swipe customer card, insert customer card,
- Enter V-Code and press ENTER,
or manually enter account number and
or press ENTER to bypass
press
- If bypassed, select V-Code option:
NO (no V-Code), XREAD (unreadable), - Select the desired language
or XPROV (not provided) - Select
- Enter Zip Code and press ENTER - Enter expiration date (MMYY) and press
• Terminal dials out
ENTER
- • Terminal dials out
Remove the card
• Receipt prints -
Remove the card
l1 ,Mli.l§!t.iSl:l4Ji • Receipt prints
¥
,.ia:i.a:iaa@.
• Press the purple DOWN ARROW key
• Select PHONE ORDER • Press the purple
• Enter sale amount and press ENTER • Select
• Select YES • Enter refund amount and press
• Manually enter account number • Select
and press ENTER • Swipe customer card or manually enter
• Enter expiration date (MMYY) account number and press
and press ENTER • Select
• Select option: PHONE or WEB • Have customer enter
or press
- If Web, encrypted? Select YES NO
• Enter purchase order number, • Enter original transaction date (MMDDYY),
and press ENTER and press
• Enter V-Code and press ENTER, or press • Enter original time (HHMMSS), and press
ENTER to bypass ENTER
• Terminal dials out, and receipt prints
- If b assed, select V-Code option:
yp
NO (no V-Code), XREAD (unreadable),
or XPROV (not provided)
• Enter street address number
and press ENTER
• Enter Zip Code and press ENTER
• Terminal dials out, and receipt prints
NOTE:
Italicized steps are optional and may not be prompted
is on
NOTE: Printing the customer copy an option all transactions.
SALE • Visa
ENTER • MasterCard
YES • Debit Cards
• American Express
DEBIT • Discover
PIN on • PayPal
ENTER • Carte Blanche
ENTER • Diners Club
•JCB
• EBT
&rd:l1 ,IISMl1
¥
DOWN ARROW key
REFUND AMOUNT DUE/BALANCE DUE:
authorization has occurred. Ask customer
ENTER
YES for another form of payment for the
remaining balance of the sale. Press ENTER
to print the receipt. Pressing CANCEL will
ENTER not void the transaction.
AVS (ADDRESS VERIFICATION SERVICE):
CREDIT
if the street address and ZIP code entered
match the customer's billing address.
CALL: Call Voice Authorization Center. If
approved, proceed with Offline Entry.
HOLD/CALL OR PICK UP CARD:
DOWN ARROW key Use Code 10 procedure. Call the Voice
REFUND Authorization Center.
ENTER
YES CARD SWIPE ERROR:
read. Swipe card again or manually key-in
ENTER account number.
DEBIT
PIN on PIN pad and COMM ERROR: A communication error has
ENTER occurred. Check line connections, call Help
Desk.
ENTER
GB (NUMBER): Good batch. Batch transmission
accepted.
for.
MANUAL ENTRY NOT ALLOWED:
transaction will not allow manual entry.
Debit cards may not be manually keyed-in.
OD (NUMBER) OR RB (NUMBER):
Duplicating or Rejected Batch. Call Help
Desk.
RECORD NOT FOUND: Invoice number is not
found in terminal batch.
SETTLE FAILED, RETRY: Settlement failed, call
,it-l.Ucltt
¥
help desk.
A partial
V-CODE: Verification Code. A 3-4 digit non
embossed number found on card signature
panel or near embossed account number
on front. V-code may be prompted for on a
manually-entered transaction.
Checks
I•
Hold the card.
••••
Magnetic stripe did not
Tip
Bank Name _________ _
Bank Phone ________ _
Hel p Desk Phone _______ _
VNumber _________ _
, Voice Authorization Phone ____ _
Merchant Number ID
Other __________ _
Current
Quit
�nt Repo,'b
RETAIL