HiTi Digital P510K Service Manual
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HiTi Digital P510K Service Manual

Photo kiosk
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CONFIDENTIAL
1
Photo Kiosk
P510K

Service Guide

Version: 1.5

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Summary of Contents for HiTi Digital P510K

  • Page 1: Service Guide

    CONFIDENTIAL Photo Kiosk P510K Service Guide Version: 1.5...

  • Page 2: Revision History

    CONFIDENTIAL Revision History Date Revision Description Remark 2008/12/22 First Edition 2010/01/5 1.01 Add Paper jam error code 2010/3 1. Updates “Operation Theory”. Adds BIOS setting, reset and update info. 2. Updates “Disassembly and Assembly”. 3. Updates “Maintenance”. 4. Updates “Adjustment”. Deletes ribbon sensor adjustment. 5.

  • Page 3: Table Of Contents

    ROCEDURE 4-4-1 MAIN COVER REMOVAL PROCEDURE....................29 4-4-2 P510K PHOTO PRINTER KIOSK M/B ......................35 4-4-3 POWER BD P510K TO KIOSK SYSTEM ..................... 36 4-4-4 FRAME_MID_P510K ........................... 37 4-4-5 MAIN_BD P510K 011 ROHS........................38 4-4-6 POWER BD P510 002 ROHS........................39 4-4-7 PCB TPH_BD P510 041 ROHS ........................

  • Page 4: Chapter 1: Introduction

    The P510K is a new generation printer that is designed for fast and massive printing solution. As compare to other series, Research & Development Team has reduced many adjustment and alignment of mechanism and hardware of this printer to reduce the time and effort in servicing.

  • Page 5: Chapter 2: Specifications

    CONFIDENTIAL Chapter 2: Specifications Item Description Printer Method Dye-Diffusion Thermal Transfer (D2T2 Technology) Resolution 300 x 300 dpi Colors Approx. 16.7M colors (YMCO, 256 level for each color, continuous tone) Thermal Print Head - Heat Element: Thin-film resister - Numbers of Element: 1,844 - Element Layout: On horizontal row arranged - Element Density: 300 dpi Dot Pitch - Horizontal dot pitch 0.0845 mm (300-dot lines per inch)

  • Page 6: Accessories

    CONFIDENTIAL 2-1. Accessories Item Name Quantity P510K Power Cord USB Cable Master CD (Driver, e-User Manual, ID Creator) P510K User Manual Spacer Flange 2-2. Operating Condition 2-2-1. Temperature & Humidity Item Spec Remark Temperature +10ºC to +35ºC Operation No quality degradation...

  • Page 7: Print Area

    CONFIDENTIAL 2-3. Print Area Cut Position Transferred Image Data Print Area Cut Position Data Image Area: The Print Area Area with no prints Dummy print area Name value in parentheses is the (Finished Size) (Width Direction) (Feed Direction) number of pixels Image Sized +/-2.0 +/-2.0...

  • Page 8: Chapter 3: Operation Theory

    CONFIDENTIAL Chapter 3: Operation Theory Circuit Boards Definition: There are 2 power boards both connected to the power connector, but controlled separately by 2 different main boards. It can be defined as a computer at top and a printer at bottom, integrated together.

  • Page 9: Hardware - Ipc

    The battery CR-2032 is available for 1527 days since power supply is AT type, not ATX type. Change battery CR-2032 while incorrect date/time information happens every time. Connect USB keyboard to P510K then click ‘DEL’ key to get in BIOS SETUP UTILITY when power on.
  • Page 10 CONFIDENTIAL BIOS Reset: Move and connect jumper to another pin to reset BIOS (after 5 seconds, put it back to the original position) if no display shows or beep sound occurs after power on the printer. BIOS beep codes Beep Code Descriptions 1 short DRAM refresh failure...

  • Page 11: Power Board

    CONFIDENTIAL BIOS Update Make a USB boot disk by ‘HP USB Disk Storage Format Tool’. Connect USB key board and memory card (save BIOS into memory card) to printer before power on. When seeing C:\>, key in ‘cd HITI’. Key in ‘Go’ then click ‘Enter’ to start BIOS update when seeing C:\>HITI>. 3-1-3 Card Board Support Type...
  • Page 12 CONFIDENTIAL 3-1-5 10.2” TFT LCD 10.2” color TFT-LCD module composed of LCD panel, driver ICs ,control circuit and backlight. By applying 1024×600 images are displayed on the 10.2” diagonal screen. Display 262K colors by 6 Bit R.G.B signal input. General specification are summarized in the following table: Item Specification Display Area (mm) 222.72 (H) x 130.5(V) (10.2-inch diagonal)

  • Page 13: Hardware - Printer

    CONFIDENTIAL 3-2. Hardware – Printer Main board (MAIN_BD) adopts 30V from power board to control the motor driver ICs that drives the motors and the mechanisms. The main board also converts input from 30V to 5V and 3.3V by voltage regulators of ASIC to Memory, Video IC, and the I/Os. Notes: There is no hardware adjustment required for the main board of printer;...
  • Page 14 (POWER BD) is an AC to DC power convert device. It generates 400W max, 30V, DC source to drive the printer. There is also no hardware adjustment required for the P510K power board; the printout density can be adjusted through special software device. (Please refer to Chapter...
  • Page 15 CONFIDENTIAL LED & Sensors Card reading LED (orange)–light up shows insert cards, blinking shows card reading. Card reading LED Paper Sensors’ function PAPER EJECT SENSOR SENSOR PAPER OUT SENSOR PAPER BOX SENSOR PAPER TYPE SENSOR LE SENSOR...
  • Page 16 CONFIDENTIAL Error Message Sensor Type Function Activity Time (Red LED blinking times) PAPER_BOX_SNR Detect paper box is When front cover closed, sensor will Paper Out (4) 390MM BLUE well locked or not detect if paper box exist or not. WIRE PAPER_TYPE Detect different paper After paper box sensor activated, paper Paper Mismatch (6)
  • Page 17 Ribbon LED/Sensor The P510K Ribbon LED/Sensor are different from other series, it’s now an infrared sensor that only detects the black bars between each colors. Please also refer to assembly and disassembly for more details of how to replace them. There are totally 4 sets of items, including 2 LED and 2 sensors of left and right side.
  • Page 18 CONFIDENTIAL Sensor Types classification Penetration Type Sensor (Cam Sensor Type) Reflective Type Sensor Penetration Type Sensor (Jam type Penetration Type Sensor (Ribbon type sensor) sensor) LED and Sensor...
  • Page 19 CONFIDENTIAL Motors Motor Type Function MTR STEP_7.5_6OHM_CAM_PLTN_200MM RED Control the position of Cam Platen MTR STEP_7.5_4OHM_CAM_PINCH_90MM Control the position of Cam Pinch Control the Capstan roller, move the MTR STEP_1.8_2.4V_2.5A CAPSTON_250MM paper forward and backward MTR STEP_7.5_6OHM_RBN_S_160MM ROHS Control the ribbon supply side Control the ribbon take side MTR STEP_7.5_6OHM_RBN_T_350MM CUTTER_C104KZ (Module Set)
  • Page 20 CONFIDENTIAL Cutter Door Motor controls the door that separates paper roll and it’s left over scrap into the paper cassette. MTR STEP_3.75_8.5OHM_PAPER_EXIT 240MM BL Cutter Door Motor Capstan Motor is the most powerful motor in this printer; it controls the capstan roller through a belt and set of gears that controls the movement of the paper roll during printing process.

  • Page 21: Printer Operation Chart

    CONFIDENTIAL 3-3. Printer Operation Chart Power On FW Initialization This sensor is the key part of enabling most of the Door Sensor activated functions of this printer. WIRE DOOR_SNR 310MM All sensors reset Cam movement starts Initial Position Paper starts to feed in and Load Position Linkage moves toward the sensor to detect the ribbon.

  • Page 22: Mechanism & Movements

    CONFIDENTIAL 3-4. Mechanism & Movements Cam Motion – Initial Q1 (cam platen postion) Platen roller is in released position. P1 (cam pinch postion) Pinch roller is released from the capstan roller. Link_lock is released. TPH Linkage is widely opened. TPH & LINKAGE PINCH ROLLER PLATEN CAPSTAN...
  • Page 23 CONFIDENTIAL Cam Motion –Load Q1(cam platen position) Platen roller is still in released position. P2 (cam pinch position) Pinch roller now is attached with the capstan roller. TPH is moved to active position but TPH is not touching the platen roller. Link_lock is activated so the Paper_Box cannot be taken away.
  • Page 24 CONFIDENTIAL Cam Motion – Print Q2(cam platen postion) CAM_PLATEN rotates, and cause LEVER_PLATEN rotates. Platen roller is now contacting with TPH. P2 (cam pinch postion) Pinch roller is still attached with the capstan roller. Link_lock is still activated so the Paper_Box cannot be taken away. TPH is still in active position and TPH is touching the platen roller.
  • Page 25 CONFIDENTIAL Cam Motion –Cutting Q3(cam platen postion) CAM_PLATEN rotates, and caused LEVER_PLATEN rotates. Platen roller is released again. LINK_SEPARATION_PAPER_CUT shifts. P2 (cam pinch postion) Pinch roller is still attached with the capstan roller. Link_lock is still activated so the Paper_Box cannot be taken away. TPH is still in active position but TPH is not touching the platen roller.
  • Page 26 CONFIDENTIAL Paper Path & Cutting As shown below is the how the paper moves during printing process. After the paper is being pulled out of roll and passed on to Pinch and Capstan Roller; these two rollers will grab the paper to the next printing stage 13 –...

  • Page 27: Chapter 4: Disassembly & Assembly

    CONFIDENTIAL Chapter 4: Disassembly & Assembly 4-1 Tools Required Name Model Q’ty Phillips Screwdriver (#2) Screwdriver (small) Flat-blade screwdriver (small) 2.5×100 Spring hook Nipper Pliers 4-2 Prohibition The cutter and thermal print head are prohibited to disassemble; it requires special aligning equipments that is only available in the manufacturer’s factory.

  • Page 28: Precaution

    CONFIDENTIAL 4-3 Precaution Be sure to take necessary precaution of anti-static, or the LCD-Positioning system might be damaged. Thus a re-positioning action will have to be taken. Go to configuration page and click the “Touch screen adjustment” to adjust touch screen if necessary. Follow the instructions to adjust the screen step by step.

  • Page 29: Parts Replacement Procedure

    CONFIDENTIAL 4-4 Parts Replacement Procedure 4-4-1 MAIN COVER REMOVAL PROCEDURE 1. ID_CASE_BACK_P510K 1. 56.D1002.011 Parts Name Part No. 2. ID_COVER_MB_TOP_P510K 2. 56.D1006.001 3. ID_CASE_TOP_P510K 3. 56.D1005.001 4. ID_CASE_TOP_FRONT_P510K 4. 56.D1007.001 5. ASSY LCD MODULE+ID CASE 5. 48.D1008.001 TOP+DECORATION 6. 48.D1015.001 6.
  • Page 30 “ID_COVER_MB_TOP_P510K”. ASSY LCD MODULE+ID CASE TOP+DECORATION “ ID_COVER_MB_TOP_P510K [Step 3] Remove 2 screws that hold the “ID_CASE_TOP_P510K” then turn the printer to the front side, and then remove 3 screws from the bottom of “ID_CASE_TOP_FRONT_P510K”. ID_CASE_TOP_P510K ID_CASE_TOP_FRONT_ P510K...
  • Page 31 CONFIDENTIAL [Step 4] Remove 3 connectors and 1 ground which are marked. Slide and remove the ”ID_CASE_TOP_P510K” and “ID_CASE_TOP_FRONT_P510K” together with “ASSY LCD MODULE+ID CASE TOP+DECORATION “ as direction NOTE: 1. Remove 4 screws then you can separate “ID_CASE_TOP_FRONT_P510K” and “ASSY LCD MODULE+ID CASE TOP+DECORATION “.
  • Page 32 CONFIDENTIAL [Step 5] Remove 3 screws and 2 connectors to take “ASSY_CARD_READER” out. [Step 6] Turn the printer to the bottom side. Remove 2 screws from right side ( “ID_CASE_RIGHT_P510K”). Remove 5 screws from left side (“ID_CASE_LEFT_P510K”). ID_CASE_RIGHT_P510K ID_CASE_LEFT_P510K...
  • Page 33 CONFIDENTIAL [Step 7] Turn the printer to the right side. Open the “ID_DOOR_RIGHT_P510K” then remove 6 screws to take out the “ID_CASE_RIGHT_P510K”, and then the “ID_DOOR_RIGHT_P510K”. ID_CASE_RIGHT_P510K ID_DOOR_RIGHT_P510K [Step 8] Turn the printer to the left side. Remove 2 screws. [Step 9] Remove 4 connectors.
  • Page 34 CONFIDENTIAL [Step 10] Remove the 2 connectors of “POWER BD P510 002 ROHS” and 1 connector from the “POWER BD P510K TO KIOSK SYSTEM”. POWER BD P510S 002 ROHS Power BD P510K TO KIOSK SYSTEM [Step 11] Remove the connector of fan and then take out the “ID_CASE_LEFT_P510K”.

  • Page 35: P510K Photo Printer Kiosk M/B

    “Procedure No. 1” step 1 to step 4 . [Step 2] Remove all connectors of “P510K PHOTO PRINTER KIOSK M/B”. Remove 4 screws that hold the “P510K PHOTO PRINTER KIOSK M/B” then take out the “P510K PHOTO PRINTER KIOSK M/B”.

  • Page 36: Power Bd P510K To Kiosk System

    “Procedure No. 1” step 1 to step 4 . [Step 2] Remove 1 connector of “POWER BD P510K TO KIOSK SYSTEM”. Remove 4 screws that hold the “POWER BD P510K TO KIOSK SYSTEM” then take out the “POWER BD P510K TO KIOSK SYSTEM”.

  • Page 37: Frame_Mid_P510K

    “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B” and “POWER BD P510K TO KIOSK SYSTEM” according to Procedure No. 1, 2 and [Step 2] Remove 5 screws to take out the “FRAME_MID_P510K”.

  • Page 38: Main_Bd P510K 011 Rohs

    “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3 and [Step 2] Remove all connectors of “MAIN_BD P510K 011 ROHS”. Remove 4 screws to take out the “MAIN_BD P510K 011 ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS”...

  • Page 39: Power Bd P510 002 Rohs

    CONFIDENTIAL 4-4-6 POWER BD P510 002 ROHS 44.D09R2.002 Parts Name POWER BD P510 002 ROHS Part No. Tools Phillips screwdriver (#2), screwdriver Procedure No. (small) Maintenance Parts: PCB TPH_BD P510 041 ROHS (PRINTER POWER BOARD) [Step 1] Remove the “ID_CASE_LEFT_P510K” according to Procedure No.

  • Page 40: Pcb Tph_Bd P510 041 Rohs

    CONFIDENTIAL 4-4-7 PCB TPH_BD P510 041 ROHS 45.D09R6.031 Parts Name PCB TPH_BD P510 041 ROHS Part No. Tools Phillips screwdriver (#2) Procedure No. Maintenance Parts: PCB TPH_BD P510 041 ROHS (TPH BOARD) [Step 1] Remove the “ID_CASE_BACK_P510K” according to Procedure No. 1 step 1.

  • Page 41: Mtr Step_7.5_6Ohm_Rbn_S_160Mm Rohs

    M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3 and [Step 2] Remove 2 screws and 1 connecter to take out the “MTR STEP_7.5_6OHM_RBN_S_160MM ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 42: Mtr Step_7.5_6Ohm_Cam_Pltn_200Mm Red Rohs

    Procedure No. 1, 2, 3 and [Step 2] Remove 2 screws and 1 connecter to take out the “MTR STEP_7.5_6OHM_CAM_PLTN_200MM RED ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 43: Mtr Step_7.5_4Ohm_Cam_Pinch_90Mm Rohs

    M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3 and [Step 2] Remove 2 screws and 1 connecter to take out the “MTR STEP_7.5_4OHM_CAM_PINCH_90MM ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 44: Mtr Step_7.5_6Ohm_Rbn_T_350Mm Rohs

    M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3 and [Step 2] Remove 2 screws and 1 connecter to take out the “MTR STEP_7.5_6OHM_RBN_T_350MM ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 45: Mtr Step_1.8_2.4V_2.5A Capston_250Mm Rohs

    Procedure No. 1, 2, 3 and [Step 2] Remove 4 screws and 1 connecter to take out the “MTR STEP_1.8_2.4V_2.5A CAPSTON_250MM ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 46: Mtr Step_3.75_8.5Ohm_Paper_Exit 240Mm Blue Rohs

    M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3 and [Step 2] Remove 2 screws and 1 connecter from “MAIN_BD P510K 011 ROHS” to take out the “MTR STEP_3.75_8.5OHM_PAPER_EXIT 240MM BLUE ROHS”. Note: Please confirm that all the connectors are securely connected to “MAIN_BD P510K 011 ROHS”...

  • Page 47: Frmae_Main_P510K

    TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to Procedure No. 1, 2, 3, 4, 5 and [Step 2] Remove all connectors and 4 screws to take out the “FRMAE_MAIN_P510K (with...

  • Page 48: Roller_Exit_Pinch_Cutter_A5

    “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K” and “FRMAE_MAIN_P510K“ according to Procedure No. 1, 2, 3, 4 and [Step 2] Remove 2 screws and 1 E-ring then release spring from both sides.
  • Page 49 CONFIDENTIAL Note: 1. Watch out springs during disassembly, don’t lose them. 2. Don’t forget to assemble springs back, and adjust them to the correct position. Mind the spring is different on the left and right side. 3. After disassembly, please confirm there is no gap between gears; otherwise, incorrect paper cutting will be caused.
  • Page 50 “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K” and Procedure No. 1, 2, 3, 4 and “FRMAE_MAIN_P510K“ according to [Step 2] Remove 2 screws then take out the small metal plate.
  • Page 51 CONFIDENTIAL Note: 1. After disassembly, please confirm there is no gap between gears; otherwise, incorrect paper cutting will be caused. 2. Remove 3 screws to take out the “CUTTER_C104KZ1”. Remove 2 screws to take out the “WIRE LE_EXIT_SNR 290MM ROHS”.

  • Page 52: Linkage_Module_P510S

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K” “FRMAE_MAIN_P510K“ and “ROLLER_EXIT_PINCH_CUTTER_A5according to Procedure No. 1, 2, 3, 4, 14 and [Step 2] Remove 4 screws to take out the “FRAME_RBN_SUPPLY_P510S”.
  • Page 53 CONFIDENTIAL [Step 4] Release spring from the right side. Shift the “LINKAGE_MODULE_P510S” to the left side then move it up and out from the top and back sides. Note: 1. Mind the installation of bearings on the both sides. Don’t scratch or deform them or they will become hard to install.
  • Page 54 CONFIDENTIAL 2. Mind the position of springs and tube.

  • Page 55: Tray_Exit_Assy

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5” and “LINKAGE_MODULE_P510S” according to Procedure No. 1, 2, 3, 4, 14, 15 and...
  • Page 56 CONFIDENTIAL [Step 3] Remove 1 connector. [Step 4] Pull up the “TRAY_EXIT_ASSY” from the “SHAFT_CAM_PLATEN”. SHAFT_CAM_PLATEN...

  • Page 57: Sub_Tph_Assy

    CONFIDENTIAL 4-4-19 SUB_TPH_ASSY 47.D0924.001 Parts Name SUB_TPH_ASSY Part No. Tools Phillips screwdriver (#2), screwdriver (small) Procedure No. 19 Maintenance Parts: SUB_TPH_ASSY (TPH ) [Step 1] Remove the “ID_CASE_BACK_P510K” according to Procedure No. 1 step 1. [Step 2] Remove 2 screws, 2 flat cables (FLAT CABLE 20P P1.0 110MM DP ROHS) and 1 wire connector then take “SUB_TPH_ASSY”...
  • Page 58 CONFIDENTIAL Please make sure two flat cables will be curved naturally to avoid chart abnormal issue. Please make sure cable path is correct to avoid cam platen error issue...

  • Page 59: Capstan_Roller_A5

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S” and “TRAY_EXIT_ASSY “ according to Procedure No. 1, 2, 3, 4, 14, 15, 17 and [Step 2] Remove E-ring , pad, belt, gear and bearing from the right side.
  • Page 60 CONFIDENTIAL [Step 4] Remove 1 screw to take out the “GEAR_CAPSTAN” and belt. Mind the spring and gasket which are under the “GEAR_CAPSTAN”. BELT Spring GEAR_CAPSTAN Gasket [Step 5] Slide the “CAPSTAN_ROLLER_A5” to the left side then take it out. Note: Mind the size of bearing at the right and left sides are different.

  • Page 61: Roller_Platen_New_A5

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S” and “TRAY_EXIT_ASSY “ according to Procedure No. 1, 2, 3, 4, 14, 15, 17 and [Step 2] Remove 2 E-rings and oil-retaining bearings from the both sides.
  • Page 62 CONFIDENTIAL Clamps Note: Mind the location of the bearing, washer and oil-retaining bearing.

  • Page 63: Roller_Pinch_A5

    “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S”, “TRAY_EXIT_ASSY “ and “CAPSTAN_ROLLER_A5” according Procedure No. 1, 2, 3, 4, 14, 15, 17, 18 and [Step 2] Remove 1 E-ring from the left side then pull the “SHAFT_PEELER_BAR”...
  • Page 64 CONFIDENTIAL [Step 3] Remove 2 clamps from the both sides the shift “ROLLER_PINCH_A5” to the right side, and then pull it out from the back side. Clamps Note: Mind the oil-retaining bearings may fall down from both sides when you take out the “ROLLER_PINCH_A5”.

  • Page 65: Tray_Feed

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S”, “TRAY_EXIT_ASSY “, “CAPSTAN_ROLLER_A5”, “ROLLER_PLATEN_NEW_A5” and “ROLLER_PINCH_A5” according to Procedure No.

  • Page 66: Wire Door_Snr 310Mm Rohs

    Procedure No. 1, 2, 3, 4, 14, 15, 17 and [Step 2] Remove 2 screws and 1 connector to take out the “WIRE DOOR_SNR 310MM ROHS”. Note: Please confirm that the connector is securely connected to “MAIN_BD P510K 011 ROHS” while doing assembly.

  • Page 67: Wire Paper_Box_Snr 390Mm Blue Rohs

    CONFIDENTIAL 4-4-25 WIRE PAPER_BOX_SNR 390MM BLUE ROHS 40.D0903.R01 Parts Name WIRE PAPER_BOX_SNR 390MM BLUE ROHS Part No. Tools Phillips screwdriver (#2), screwdriver (small) Procedure No. 25 Maintenance Parts: WIRE PAPER_BOX_SNR 390MM BLUE ROHS (PAPER BOX SENSOR) [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”...
  • Page 68 CONFIDENTIAL [Step 4] Remove 2 screws to take out the “WIRE PAPER_BOX_SNR 390MM BLUE ROHS”.

  • Page 69: Wire Paper_Type 590Mm Rohs

    CONFIDENTIAL 4-4-26 WIRE PAPER_TYPE 590MM ROHS 40.D0911.R01 Parts Name WIRE PAPER_TYPE 590MM ROHS Part No. Tools Phillips screwdriver (#2), screwdriver (small) Procedure No. 26 Maintenance Parts: WIRE PAPER_TYPE 590MM ROHS (PAPER TYPE SENSOR) [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, Procedure No.

  • Page 70: Wire Paper_Out 680Mm Rohs

    CONFIDENTIAL 4-4-27 WIRE PAPER_OUT 680MM ROHS 40.D0910.R01 Parts Name WIRE PAPER_OUT 680MM ROHS Part No. Tools Phillips screwdriver (#2), screwdriver (small) Procedure No. 27 Maintenance Parts: WIRE PAPER_OUT 680MM ROHS (PAPER OUT SENSOR) [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”...

  • Page 71: Wire Le_Feed_Snr 490Mm Rohs

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S”, “TRAY_EXIT_ASSY “, “CAPSTAN_ROLLER_A5”, “ROLLER_PLATEN_NEW_A5 “, “ROLLER_PINCH_A5” and “TRAY_FEED” according to Procedure No.

  • Page 72: Wire Jam_Snr 340Mm Rohs,Wire Jam_Led_290Mm Rohs

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “LINKAGE_MODULE_P510S”, “ROLLER_EXIT_PINCH_CUTTER_A5” and “TRAY_EXIT_ASSY” according to Procedure No. 1, 2, 3, 4, 14, 15, 17 and [Step 2] Remove 4 screws and 1 connector to take out the “WIRE JAM_SNR 340MM ROHS &...

  • Page 73: Wire Rbn_Snr_Left 120Mm Rohs,Wire Rbn_Snr_Right 160Mm Rohs,Wire Rbn_Led_Left

    [Step 1] Remove the “ID_CASE_BACK_P510K”, “ID_COVER_MB_TOP_P510K”, “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM”, “FRAME_MID_P510K”, “FRMAE_MAIN_P510K”, “ROLLER_EXIT_PINCH_CUTTER_A5”, “LINKAGE_MODULE_P510S”, “TRAY_EXIT_ASSY “, “CAPSTAN_ROLLER_A5” and “HOLDER_SENSOR_RBN_LEFT” according to Procedure No.
  • Page 74 CONFIDENTIAL [Step 2] Remove 4 screws (from the “HOLDER_SENSOR_RBN_LEFT”) to take out the “WIRE RBN_LED_LEFT 350MM ROHS” and “WIRE RBN_LED_RIGHT 470MM ROHS”. [Step 3] Remove 2 screws (from the “LINKAGE_MODULE_P510S”) and 2 connectors to take out the “WIRE RBN_SNR_LEFT 120MM ROHS” and “WIRE RBN_SNR_RIGHT 160MM ROHS”.

  • Page 75: Wire Cam_Pinch 180Mm Rohs

    “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to to Procedure No. 1, 2, 3 and [Step 2] Remove 4 screws to take out the the “FRAME_STEPPING_P510S”.

  • Page 76: Wire Smart_Chip 240Mm Rohs

    “ID_CASE_TOP_P510K”, “ID_CASE_TOP_FRONT_P510K”, “ASSY LCD MODULE+ID CASE TOP+DECORATION “, “ASSY_CARD_READER”, “ID_CASE_RIGHT_P510K”, “ID_DOOR_RIGHT_P510K”, “ID_CASE_LEFT_P510K”, “P510K PHOTO PRINTER KIOSK M/B”, “POWER BD P510K TO KIOSK SYSTEM” and “FRAME_MID_P510K” according to to Procedure No. 1, 2, 3 and [Step 2] Remove 4 screws to take out the the “FRAME_STEPPING_P510S”.

  • Page 77: Chapter 5: Maintenance

    CONFIDENTIAL Chapter 5: Maintenance Failure Inspection Clean Dust – When printer had been used in dusty environment or used for a period of time, you have to check these points to clean the dust to maintain the printer performance. Heat Sink...
  • Page 78 CONFIDENTIAL Check connectors – To make sure whole connectors on IPC connect well when you encountered problem.

  • Page 79: Chapter 6: Adjustment

    CONFIDENTIAL Chapter 6: Adjustment Please make sure you got the latest version of this “HTools” from HiTi service Team (service2@hiti.com) Any adjustment that needs disassembly of appearance cover, the door sensor is required to be enabled (pressed-in) in order to have the printer is ready mode.
  • Page 80 CONFIDENTIAL TPH Voltage Calibration (Printout density adjustment) Symptom Explanation: High Density = Higher VR Value Low Density = Lower VR Value 1. Before replacing TPH, click Print Chart(Before change TPH) Button to print 3 reference charts first.(P1, P2, P3) 2. According to new TPH resistor ( , choose the closest TPH and Voltage.
  • Page 81 CONFIDENTIAL 3. Click Calibrate TPH Voltage Button to start the calibration. 4. Click Print Chart(After change TPH) button to print the result chart (P4) after calibrated voltage and then compare to P1, P2, P3...
  • Page 82 CONFIDENTIAL 5. If the color of P4 is too dark, try to decreas the number -1 If the color of P4 is too light, try to increase the number +1 Color density should be in P1, P2 and P3 color density range. Keep ‘Fine Adjust TPH Voltage’ if the color density is not in the range of P1, P2 and P3.
  • Page 83 CONFIDENTIAL Ribbon Search & Ribbon LED Calibrate The P510K uses black bar to detect ribbon colors, so there will only be a high value and low value, calibration value can still maintain the accuracy by automatic adjustment of this tool...

  • Page 84: Chapter 7: Gear List

    CONFIDENTIAL Chapter 7: Gear List Part Number Gear Name Part Number Gear Name 56.P1002.002 BARRICADE_TQL_G2 65.D0914.001 GEAR_CAM_TPH_2 56.P1005.G02 GEAR_RBN_TQL_G2 60.P1001.001 65.D0913.001 GEAR_CAM-LINK_DOOR_2 FELT_TQL_G2 GEAR_DRIVER_TQL_DOOR_ 65.D0915.001 65.D0911.001 PULLEY_CAPSTAN_COMPOUND 73.81201.306 65.D0904.001 GEAR_DRIVE_IDLE E RING 3X7.1X0.6T STEEL 73.81241.204 65.D0921.001 GEAR_LINKER E-RING D2X5X0.4T NI MACH PAN FLAT+SPRING 74.13H53.6P0 65.D0909.001...
  • Page 85 CONFIDENTIAL Part Number Gear Name Part Number Gear Name 56.D0103.G21 IDLE_GEAR2_FEEDROLLER 65.D0917.001 GEAR_TQL_DRIVE_ROLLER_EXIT 46.D0905.001 TQL_ROLLER_EXIT(OTL VS6-200B 56.P0829.G01 GEAR_ROLLER_EXIT 56.D0921.001 CLAW_SPOOL_SUPPLY 65.D0917.001 GEAR_TQL_DRIVE_ROLLER_EXIT 65.D0920.001 PULLEY_ROLLER_EXIT_MXL 65.C0104.011 GE_TQL_DRIVER_NEW_C1 65.D0916.001 GEAR_IDLE_ROLLER_EXIT 46.D0902.001 TQL_ORING_SUPPLY 65.D0920.001 PULLEY_ROLLER_EXIT_MXL 65.D0919.001 PULLEY_CAPSTAN_MXL Part Number Gear Name 65.D0907.001 GEAR_SWING_A5_M1 65.D0921.001 GEAR_LINKER 56.D0958.H04...

  • Page 86: Chapter 8: Error Message

    CONFIDENTIAL Chapter 8: Error Message RED LED Error Message Possible Cause Solution blinking times 1. The printer cover is not closed properly. 1. Open and close the cover again. Cover Open 1 time 2. Connection of the Cover Sensor is not good. 2.

  • Page 87: Error Code

    CONFIDENTIAL 3. Change Cam Pinch Motor. 4. Change Printer Main Board. Nvram Error 9 times Main BD internal error Change Printer Main BD 1. Ribbon Chip faulty. Ribbon Chip 1. Use an eraser to clean the ribbon chip. 10 times 2.
  • Page 88 CONFIDENTIAL Out of ribbon! 0x00080103 Please reload a new ribbon cartridge. Out of ribbon! 0x00080104 Please reload a new ribbon cartridge. Printing fails!! 0x00080105 Please reload a new ribbon cartridge. Ribbon error! 0x000802FE Please reload a new ribbon cartridge 0x00080007 Ribbon is just inserted.
  • Page 89 CONFIDENTIAL Servicer Code Check Item 1. Update printer firmware. Printer Cannot Get Ready (Red LED Fast Blinking) 2. Change the Printer Main Board. 1. Change the Power Board. No Power 2. Change the Main Board. 1. Adjust BIOS booting sequency. Booting Fail 2.
  • Page 90 CONFIDENTIAL Horizontal Line (Interval between bandings lines) For problems such as below 2 pictures, please refer to the reference chart to check which roller is causing it. Gray chart image are recommended to check the banding problem. Reference Chart Pitch Diameter Jitter Pitch (mm) Pulley Driver Motor 8.43...

  • Page 91: Chapter 9: Contact Information

    Chapter 9: Contact Information Website: www.hiti.com Email: service2@hiti.com Taiwan (Asia) - Headquarters HiTi Digital, Inc. 9F., No.225, Sec. 3, Beixin Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.) TEL: +886-2-2912-6268 FAX: +886-2-2912-6117,+886-2-2912-6118 China No.58, XinQing Road, Suzhou Industrial Park, JiangSu, China...

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