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A:
To preview a participant's screen before sending a presentation invitation, that participant
must have screen preview enabled on his device.
Q:
My device's on-screen display looks stretched or compressed on NovoPRO's screen output.
A:
There may be an aspect ratio mismatch between the NovoPRO's chosen output resolution
and your device's screen aspect ratio (e.g. your device's screen has the 4:3 aspect ratio, and
you have set NovoPRO's output resolution to a 16:9 or 16:10 option). Try to set the display
resolution on the NovoPRO so that it has an aspect ratio that either matches that of your
device or is as close to your device's screen aspect ratio as possible. You have the option of
letting NovoPRO automatically determines the best output resolution by selecting Auto
Config in the display settings.
Q:
During the presentation, my PC/Mac computer's cursor is flickering.
A:
You can try a different screen resolution for your PC/Mac computer. You can also try
different settings for Projection Mode, Visual Quality, and Screen Refresh Rate (which need
to be set before you connect your PC/Mac computer to your NovoPRO) until the problem
disappears or is minimized.
Copyright © 2016 DELTA Electronics, Inc. All rights reserved.
NovoPRO User Manual 2.X
Page 106
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Table of Contents
Troubleshooting
