Tray Error Messages - Agilent Technologies 7697A Troubleshooting Manual

Tray Error Messages

Table 5 Tray error codes and messages
Error Number Event Log Number
103 Vial in gripper
104 No vial in gripper
105 Received abort
Agilent 7697A Troubleshooting
Table 4 summarizes the error messages related to the 111
vial tray hardware. These types of errors can occur when the
carousel or lifters cannot move as desired, for example,
when debris from a broken vial obstructs carousel or lifter
movement.
Table 4 Tray error messages
Event Log Error
Carousel error #
Needle lifter error #
Shutter error #
Six port valve error #
Tray lifter error #
Table 5 lists selected tray and barcode reader errors that
can occur during method execution.
Description
The vial sensor senses a vial in the gripper when no vial is expected. See
No Vial Found in Gripper/Vial In
The vial sensor senses that there is no vial in the gripper when a vial is
expected. See No Vial Found in Gripper/Vial In
The stop key was pressed on the instrument while the tray was
executing a command. The command was aborted.
Log Entries and Errors
Comments
1 Check for obstructions in the carousel and
oven.
2 Power cycle the HS.
3 Contact Agilent for service.
1 Check for obstructions in the carousel and
oven.
2 Power cycle the HS.
3 Contact Agilent for service.
1 Check for obstructions near the shutter.
2 Power cycle the HS.
3 Contact Agilent for service.
See Six Port Valve Errors.
1 Check for obstructions in the carousel and
oven.
2 Check for obstructions near the shutter.
3 Power cycle the HS.
4 Contact Agilent for service.
Gripper.
Gripper.
3
31