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Introducing the appliances The features and capabilities of models S4016, 1402-C3, S5032, S6032, and S7032 allow you to plan and configure an appliance. Models and features Forcepoint ™ Sidewinder ® models S4016, 1402-C3, S5032, S6032, and S7032 include these features.
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Number Description Hard drive bays Remote Management Module Ethernet port VGA port Dedicated management port USB ports RS-232 serial port Power button USB port Model 1402-C3 This figure shows the attributes of model 1402-C3 Figure 2: Model 1402-C3 front panel Number Descriptions Power button...
USB ports RS-232 serial port Dedicated management port 2 Supported software These software versions are supported. • Models S4016, S5032, and S6032 — Sidewinder software: • Version 7 — 7.0.1.02.HW04 and later • Version 8 — 8.1.1HW04 and later •...
Network ports Sidewinder models S4016, 1402-C3, S5032, S6032, and S7032 have network module bays that accept interchangeable network modules. Network modules are available for different types of Ethernet, so you can select the network modules that are appropriate for your needs. Fiber network modules require the compatible transceiver modules.
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Table 3: Network modules for model 1402-C3 Model Type Ports MOD-EM1-GE-4 (GE4) 1 gigabit RJ45 copper MOD-EM1-GE-8 (GE8) 1 gigabit RJ45 copper MOD-EM1-GE-SFP-4 (GE4SFP) 1 gigabit SFP fiber MOD-EM1-10G-SFP-2 (10GSFP2) 10 gigabit SFP+ fiber MOD-EM1-10G-SFP-4 (10GSFP2) 10 gigabit SFP+ fiber Fiber transceivers These types of fiber transceivers are available.
Observed IP ranges Types of Management ports Sidewinder models S4016, S5032, S6032, and S7032 have dedicated management ports and a Remote Management Module (RMM) port. Note: Model 1402-C3 does not have an RMM. Use any of the fixed Ethernet ports as a management port.
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Note: Network ports on the network modules can also be used for these types of traffic. Identifying management ports and NICs The following table shows the dedicated management ports and corresponding NIC names. Table 7: Dedicated management ports Model Management ports NIC names S4016 mgr1 S5032 • mgr1 • mgr2 S6032 •...
In compliance with Federal Communications Commission (FCC) regulations, this section provides information about the appliance models and contact information. Model information This regulatory information applies to Sidewinder S4016, 1402-C3, S5032, S6032, and S7032 models. Table 8: Regulatory model information Sidewinder model...
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Contact information Use the following information to contact us. Forcepoint LLC 10900-A Stonelake Blvd Quarry Oaks 1, Ste 350 Austin, TX 78759 +1-800-723-1166 Introducing the appliances |...
CAUTION: The power button does not completely turn off power to the appliance. Make sure that both power cables are unplugged before you begin working on the appliance. Put on the anti-static wrist strap and attach the other end to the appliance chassis. Prepare the network module bay.
Replace the hard drive Each model S4016, S5032, S6032, or S7032 appliance uses hot-swap hard drives connected to a RAID controller. The RAID controller allows the system to continue operating in the event that a single disk drive fails. A single failed hard drive can be replaced while the system is still operational.
Disconnect the power cable from the failed power supply. Remove the failed power supply. Unlatch the failed power supply. • Model S4016 — Press the aqua handle down. • Model 1402-C3 — Press the black handle sideways. • Model S5032, S6032, and S7032 — Press the aqua handle sideways toward the black handle.
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• If the appliance is deployed in a production environment, schedule a maintenance interval to perform the replacement procedure. • Gather the following items: • Number 2 Phillips screwdriver • Anti-static wrist strap Note: A disposable anti-static wrist strap is included with the new RAID battery. Turn off the appliance and disconnect the power cables.
Configuring the management ports You must enable the dedicated management ports, Remote Management Module, and connect to the Remote Management Module web interface to manage network traffic. Note: Model 1402-C3 does not have a RMM. Use any of the fixed Ethernet ports as a management port.
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Press F2 to enter the BIOS menu. Navigate to the Server Management tab. Select BMC LAN Configuration. Configure the following options: • IP address • Subnet mask • Gateway IP address In the User configuration area, specify at least one user that will be allowed to access the appliance from a remote host.
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CAUTION: When modifying network settings for the Remote Management Module on the Configuration tab, select Intel(R) RMM3 from the LAN Channel drop-down list. Do not configure the Baseboard Mgmt LAN channel. Configuring the management ports |...
Serious issues might require you to re-install or re-image your Sidewinder. Re-imaging without external media Sidewinder models S4016, S5032, S6032, and S7032 include an integrated device that allows the appliances to be re-imaged without external media. The integrated device includes two software versions — the current version that is pre-installed on the appliance and the previous version.
If the appliance is deployed in a production environment, schedule a maintenance interval to re-image. If you need to re-image your appliance, use the integrated installation media to install a fresh image. Re-image a model S4016, S5032, and S6032 appliance Perform these steps to re-image your appliance.
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• Note: We recommend using USB media. Download the image. Go to https://support.forcepoint.com/Downloads. Enter your grant number, then navigate to the appropriate product and version. Select the correct image file and write the image to a DVD or USB drive.
Diagnosing hardware problems Sidewinder models S4016, S5032, S6032, and S7032 include an integrated hardware diagnostics tool you can use to diagnose hardware problems. The 1402-C3 model uses an external IDT CD or USB drive. Note: For details about how to create an IDT CD or USB drive, see the Intel Diagnostics Tool for McAfee Appliances Instructions.
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Use the Remote Management Module To view the system event log from a remote location, use the Remote Management Module. In a web browser, go to https://<IP of Remote Management Module>. Specify your credentials and log on. Click the Server Health tab.
S4016 control panel indicator lights The control panel of S4016 models has four status indicator lights. The control panel is found on the front of the chassis. Figure 4: S4016 control panel indicator lights...
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Table 13: S4016 system status indicator light Color State Status Green Solid System booted and ready Blink System degraded: • Non-critical temperature threshold asserted • Non-critical voltage threshold asserted • Non-critical fan threshold asserted • Fan redundancy lost, sufficient system cooling...
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1402-C3 control panel indicator lights The control panel of the 1402-C3 model has four status indicator lights. The control panel is found on the front of the chassis. Figure 5: 1402-C3 control panel indicator lights Power Warning Disk activity The following table summarizes the indicator light states and the corresponding hardware component status. Table 14: 1402-C3 indicator light states Indicator light Color...
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S5032, S6032, and S7032 control panel indicator lights The control panel of S5032, S6032, and S7032 models has five status indicator lights. The control panel is found on the front of the chassis. Figure 6: S5032, S6032, and S7032 control panel indicator lights NIC 1 NIC 2 System power...
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Color State Status • Non-critical voltage threshold asserted • Non-critical fan threshold asserted • Fan redundancy lost, sufficient system cooling maintained Note: This does not apply to non- redundant systems. • Power supply predictive failure • Power supply redundancy lost Note: This does not apply to non- redundant systems.
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Table 17: Power supply indicator light states for S4016, S5032, S6032, or S7032 models Color State Status Green Solid One of the following: • Output ON and OK • Active state (for 1+1 cold redundant power supplies configuration) Blink One of the following: •...
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