Troubleshooting - Char-Broil SmartChef Manual

TROUBLESHOOTING

This guide will help with general setup and connection issues.
Phase
Unable to configure
new appliance-
DADO button is
not flashing
Setup
Unable to configure
new appliance-
DADO button is
not flashing
Setup
Unable to
communicate with
new appliance
during
Setup
configuration- DADO
Button is Flashing
Unable to
communicate with
new appliance
during
Setup
configuration- DADO
Button is Flashing
User sees
appliance, attempts
configuration and
receives incorrect
Setup
password error
First run, app does
not discover an
appliance that has
Discovery
been previously
setup
15.124440 SnapSmoker GG ENG 15102042.indd 15
Problem Possible Cause
User waited longer
than 5 min
to attempt
configuration and
wireless radio
powered down
due to security
restrictions.
User waited longer
than 5 min
to attempt
configuration and
wireless radio
powered down
due to security
restrictions.
User may not have
the appropriate app
installed for the new
appliances
User may not have
the appropriate app
installed for the new
appliances
User entered the
incorrect router
password and
attempt to
re-enter the correct
password
Phone is not on the
same network at the
appliance
Prevention/Solution
1. Press DADO
button to initiate
configuration mode,
confirm DADO button is
flashing
1. Restart appliance by
removing power
1. Go to the app store
and download/update
1. Launch updated
application and initiate
configuration mode
by pressing the DADO
button- DADO button
should be flashing
1. Re- enter the correct
password
2. User should verify
security settings
(WPA/WPA2)
1. Ensure phone and
appliance are on the
same Wi-Fi network
7/20/15 11:36 AM
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