Char-Broil SmartChef Manual page 19

Phase Problem
Appliance message
in app alerts
user that it is
Usage
disconnected
Appliance message
in app alerts
user that it is
Usage
disconnected
App attempts
connection to
appliance and
Usage
does not complete
connection (spinner)
No connection
General
No connection
General
No connection
General
For additional troubleshooting please refer to the Char-Broil
SmartChef app.
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Possible Cause
Appliance rebooting
or not properly
powered
Appliance rebooting
or not properly
powered
Out of range or
connection not
established
No response during
connection
Other internet
devices connecting
but not Simple
Smoker
No response, not
completing scan
Prevention/Solution
1. Check to ensure the
appliance is plugged in
and properly working
1. Power cycle the
appliance, restart app,
and ensure you are
on the same Wi-Fi
network.
1. Restart application
and attempt to connect
to existing appliance.
Power cycle the
appliance
Power cycle the
appliance
Power cycle the router/
modem. Call internet
provider if issue
persists.
AN 15.124440
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