Troubleshooting - Char-Broil 12101625 Product Manual

Problem Possible Cause
Smoker not heating • Controller not turned ON.
• No power.
• Faulty controller or heating element.
• Power Level not set
Circuit breaker trips or
• Another appliance plugged into same circuit
fuse blows
as smoker
• Moisture or water in controller or electrical
connections.
• Damaged cord or electrical connections.
Smoker will not cook • Lid of smoker is left open.
properly
• Temperature set too low.
• Inappropriate extension cord.
.
Insufficient Smoke from
• Smoker Box temperature too low.
Smoker Box
Smoker turns off
• Food thermometer is measuring air temperature.
prematurely
Food thermometer reads
• Moisture or water inside the thermometer
inaccurately
• Damaged or faulty food thermometer
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Troubleshooting

Prevention/Solution
• Press Power Button.
• Be sure smoker is properly plugged into outlet.
• Check for tripped household circuit breakers or GFI (Ground Fault
Interrupter). Reset or replace if necessary.
• Try a known, working appliance in the outlet.
• Try a different outlet, preferably on a different circuit.
• Replace controller or heating element.
• Press Power level "+" button to reach desired cook setting.
• Do not use other electrical appliances on the same circuit.
• Keep controller and all electrical connections dry. Do not operate unit when
raining.
• Replace damaged controller or extension cord.
• Close lid on smoker while cooking.
• Increase power level.
• Replace with appropriately rated cord (15 amps).
• Allow Smoker Box to reach maximum temperature by heating 15-20 minutes
on a controller setting of 15 before lowering the temperature for cooking.
•
Smoke may take longer to start in cold, windy conditions.
• Verify tip of thermometer is placed in food being cooked.
• Use only a damp cloth with hot soapy water to clean. Do not immerse in
water. Thermometer may require up to one day for moisture to evaporate.
•
Replace food thermometer.