Ford Mustang 2017 Owner's Manual page 281

Issue
You may be speaking too
soon or at the wrong
time.
You may be using the
wrong voice commands.
You may not be saying
The system
the name exactly as it
does not under-
appears on your device.
stand the name
of a song or
artist.
The song or artist name
may have some special
characters that are not
being recognized by the
system.
You may not be saying
The system
the name exactly as it
does not under-
appears on your phone-
stand or is
book.
calling the
wrong contact
The contact name may
when I want to
contain special charac-
make a call.
ters.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
Voice command issues
Possible cause
277
3
Possible solution
Wait for the system to prompt you before
you state your command.
Review the media voice commands at the
beginning of the media section.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
Helpful Hint: You can select the media
manually. Press MEDIA. Select the artwork
or info button and select "what's playing".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
Make sure that your contact names do not
have any special characters like * , - or +.