Ford Mustang 2017 Owner's Manual page 276

Issue
Disconnecting after
successful connection.
Poor signal seen by the
system despite being near a
hotspot.
A hotspot is not listed in the
list of available networks.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
Wi-Fi Issues
Possible cause
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
There may be an obstruction
between the system and the
hotspot.
The hotspot was defined as
a hidden network.
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3
Possible solution
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.