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2. Removable HD Kit-C1
The optional Removable HD Kit-C1 provides the end-user with the ability
to physically remove the Hard Drive from the PRISMAsync Controller.
This option provides another layer of data security for government
agencies and corporate enterprises that need to ensure that data stored
on the hard disk is physically secured when the unit is not in use.
Customers with concerns about data security may want to consider
having a Removable HD Kit-C1 available that only contains the machine
system software. The technician would utilize this HDD during
maintenance visits.
Note: The VarioPrint 135/120/110 requires PRISMAsync Firmware 2.4 to
use the Removable HD Kit-C1.
E. Remote Support Services
1. imageWARE Remote
imageWARE Remote is a service available from Canon U.S.A., Inc.
(Canon USA), to optimize the billing and service workflow of Canon, Océ
and third party devices managed by dealerships. This service enables
dealerships to anticipate service needs of the VarioPrint and track billing
information without the need to send a service technician on-site.
imageWARE Remote is available to servicing dealers at no charge.
To utilize imageWARE Remote with the VarioPrint series the customer
must install the Canon imageWARE Enterprise Management Console
application and the Remote Diagnostic System Plug-in add-on application
to a server in the customer's network. The applications must also have
access to the internet.
The Remote Diagnostic System Plug-in retrieves meter readings and
supplies usage data (for toner) from the VarioPrint 135/120/110 devices
and sends the data to the imageWARE Remote Universal Gateway
(UGW) server. The plug-in can also be used to register devices to the
UGW.
The servicing dealer can view and/or download meter reading and
supplies usage data (as a Comma Separated Value file) from the UGW
web portal. Additionally, meter reading and supplies usage data can be
downloaded directly to the back-end database of the servicing dealer
using the imageWARE Remote integration applications (for e-automate
and OMD Vision).
The imageWARE Enterprise Management Console and the Remote
Diagnostic System Plug-in are available at no charge from the Canon
Support Center
See
imageWARE Enterprise Management Console Software Solutions Guide
for more details.
14
imageWARE Enterprise Management Console is a web-based network device management utility that enables centralized
installation and management of Canon and non-Canon network devices.
Océ VarioPrint 135/120/110 Service Guide
Revision 3
Website.
the
imageWARE
Océ VarioPrint 135/120/110 Service Guide
Remote
Software
Solutions
Guide
January 2013
Page 15
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