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Clearing Jams
If a paper jam occurs, <Paper jammed.> is displayed on the screen. Tap <Next> to display simple solutions
difficult to understand the procedures on the display, see the following sections to clear jams.
* If the solution is not displayed, press
solution.
●
<Remove paper from MP tray.>
Paper Jams in the Multi-Purpose Tray(P. 377)
●
<Open Drawer 1.>
<Open Drawer 2.>
Paper Jams in the Paper Drawer(P. 377)
●
<Open the upper rear cover.>
Paper Jams in the Back Side(P. 378)
●
<Open the front cover.>
Paper Jams inside the Machine(P. 379)
●
<Pull out Drawer 1.>
Paper Jams at the Duplex Transport Guide(P. 381)
When removing the jammed paper, do not turn OFF the machine
●
Turning OFF the machine deletes the data that is being printed.
If paper tears
●
Remove all the paper fragments to prevent them from becoming jammed.
If paper jams repeatedly
●
Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.
●
Check that the paper is appropriate for the machine.
●
Check that no jammed paper fragments remain in the machine.
Do not forcibly remove the jammed document or paper from the machine
●
Forcibly removing the paper may damage parts. If you are not able to remove the paper,contact your local
authorized Canon dealer or the Canon help line.
Troubleshooting
and then select <Error Information/Notification> to display the
Paper(P. 469)
When a Problem Cannot Be Solved(P. 415)
376
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*
. If it is
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